Guest User
July 7, 2024
Like every time we stayed at the Chesford Grange, we liked it. Breakfast and restaurant is good. That is why we come back to stay there, with family or friends when we visit the NEC or Stoneleigh car shows, usually 2 times a year. But there is one item, this time, I'd like to say: we made the reservation in the beginning of this year for 3 nights for the 3 of us, and because of the hernia operation of my wife and her recovery, she couldn't come with us, I had to change the reservation for me and my son only. And, not planned, we had to leave earlier on sunday, not monday. So 2 persons instead of 3 and 2 nights instead of 3 and we were told that it was impossible to have a refund. It was at least 3x breakfast less and the change to 2 persons, I did in may. Maybe a refund is not possible but a voucher maybe ? We're coming to the NEC in november and possible in february to a Stoneleigh show, so that would be very nice for us and we would certainly appreciate this ! Best regards, Jan and Thomas