Guest User
February 3, 2022
We booked the "Comfort studio apartment" through "**********". We needed the spacious apartment and we wanted the cooking options. According to "**********" pets are allowed at "Landhotel Behre" at a surcharge of 10 Euro, per pet, per night. No request required!! When we arrived, after eight hours of driving, we were told that dogs were not allowed in the apartment and cats were not allowed at all. Hence they wanted us to take a "pet friendly room", a normal double room instead. We then wanted to cancel our booking and find a pet friendly hotel. For a long time the "Landhotel Behre" concierge refused to cancel the booking. Only after many refusals, on our part, to take another room and only after a supervisor was called, were we able to cancel the booking and start looking for another hotel for the night. These accommodation providers use the large search engines to promote their business and it is their responsibility to make sure that the information on these platforms is accurate. "Landhotel Behre", on the other hand, suggested that this was just our problem and our responsibility. We have now looked up "Landhotel Behre" on many of the largest search engines and the information on pets at "Landhotel Behre" is incorrect on all of them. Apparently they just do not care.