To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.1
Service4.1
Cleanliness4.1
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All reviews(69)
Positive reviews(21)
Reviews with photos/video(5)
Negative reviews(1)
Guest User
Grand Deluxe King Room
Stayed in Nov 2024
Couples
1 review
2.7/5
Posted on Dec 7, 2024
A room assigned to me is used room, no tidy up, rubbish everywhere. Terrible! Then, I have to go down again for changing another room. Moreover,
my booking is a king bed room, however, a twins bed room is assigned to me because of overbooking.
Very bad experience.
Response from Property: Dear hotel guest, thank you for your stay and your feedback. We always try to satisfy our guests to 100% and work continuously on it. We very much regret that we could not achieve this in some points and assure you that we will take corrective steps immediately. We would be pleased if you would visit us again, so that we can prove to you that your experiences certainly do not correspond to our standard. Best regards, Sabine Lincke, Team Assistentin
Santi_Rodriquez
Junior Suite With 1 Bedroom, 1 King Bed, High Floor
Stayed in Mar 2024
Business travelers
38 review
5.0/5
Outstanding
Posted on Apr 14, 2024
Very beautiful hotel godd breakfast.....................
Response from Property: Dear hotel guest, thank you very much for your highly positive evaluation and compliments. 5 stars - great! We are especially pleased that you felt at home with us and that we were able to convince and inspire you all around. Be our guest again soon!With warm greetings,Sabine Lincke, Team Assistentin
Guest User
Classic Queen Room
Stayed in Aug 2023
Business travelers
20 review
3.0/5
Posted on Sep 23, 2023
The hotel is average and hygienic. It's similar to oranges in China, but it's much more expensive than oranges. It has no special features. It's just like boiled water. It's okay. It's close to the train station.
Original TextTranslated by Google
Response from Property: Dear hotel guest, thank you for your stay and your feedback. We always try to satisfy our guests to 100% and work continuously on it. We very much regret that we could not achieve this in some points and assure you that we will take corrective steps immediately. We would be pleased if you would visit us again, so that we can prove to you that your experiences certainly do not correspond to our standard. Best regards, Sabine Lincke Team Assistentin
lyrbb
Classic Queen Room
Stayed in Aug 2023
Travel with friends
16 review
4.0/5
Very Good
Posted on Oct 20, 2023
The location is very good, the hotel is very clean, the facilities are relatively old, the price is cheap, and the price/performance ratio is very high.
Original TextTranslated by Google
Response from Property: Dear hotel guest, Thank you very much for the evaluation of your stay. We are pleased that we could inspire you and hope to be able to welcome you soon again with us. Best regards, Antje Reichstein - Stellv. Hotelmanager
Joanna mxj
Grand Deluxe Twin Room
Stayed in Jul 2023
Couples
4 review
4.0/5
Very Good
Posted on Aug 9, 2023
The roads around the hotel are under maintenance, making it inconvenient to enter and exit.
Parking costs 24 euros per day
Breakfast was okay, normal 4-star level
Original TextTranslated by Google
Response from Property: Dear hotel guest, we thank you for your stay and for your time to leave us a feedback. We are very pleased about your positive evaluation, because it shows us that we were able to convince you. Your constructive criticism is very helpful. We can understand that the access to the hotel is inconvenient at the moment. Unfortunately, there was a burst water pipe and we were forced to dig up the entire driveway. Fortunately, the work and therefore the access road will be fixed from next week.Visit us again soon - we would love to be your host in Leipzig again!With kind regards, Sabine Lincke, Team - Assistentin
Felix Karl
Grand Deluxe Twin Room
Stayed in May 2023
Solo travelers
15 review
4.7/5
Amazing
Posted on Jul 3, 2023
Very good location from where the city center can easily be reached on foot. The breakfast area is very nice and the food is excellent. Unfortunately, parking is outrageously expensive at €25 per day.
Original TextTranslated by Google
Response from Property: Dear hotel guest, Thank you very much for taking the time to evaluate our hotel. We are very pleased that you felt at home with us and that you praise our breakfast offer - we are happy to pass this on! Be our guest again soon! With warm greetings, Sabine Lincke Team Assistentin
Guest User
Deluxe Twin Room
Stayed in May 2023
Business travelers
13 review
5.0/5
Outstanding
Posted on Jul 20, 2023
There were too many people at breakfast, but everything else was good
Original TextTranslated by Google
Response from Property: Dear hotel guest, we thank you for your stay and for your time to leave us a feedback. We are very pleased about your positive evaluation, because it shows us that we were able to convince you. Your constructive criticism is very helpful and we will analyse it internally. Visit us again soon - we would love to be your host in Leipzig again!With kind regards, Sabine Lincke, Team Assistentin
Chentianshui
Classic Queen Room
Stayed in Feb 2023
Couples
27 review
4.2/5
Very Good
Posted on Mar 26, 2023
Came by car and only stayed one night. Therefore, it is difficult to evaluate the environment. The room was pretty good. I left a thin down jacket while eating on the first floor late at night, but I couldn’t find it back... We left just after closing time, so it’s impossible to turn over the table🤔
Original TextTranslated by Google
Response from Property: Dear hotel guest, we thank you for your stay and for your time to leave us a feedback. We are very pleased about your positive evaluation, because it shows us that we were able to convince you. Your constructive criticism is very helpful and we will analyse it internally. Visit us again soon - we would love to be your host in Leipzig again!With kind regards, Antje Reichstein - Stellv. Hotelmanager
Anonymous User
Classic Queen Room
Stayed in Aug 2023
Business travelers
48 review
4.0/5
Very Good
Posted on Nov 25, 2023
The room was comfortable and clean
Original TextTranslated by Google
Response from Property: Dear hotel guest, thank you very much for your highly positive evaluation and compliments. 5 stars - great! We are especially pleased that you felt at home with us and that we were able to convince and inspire you all around. Be our guest again soon!With warm greetings,Sabine Lincke, Team-Assistentin
Response from Property: Dear hotel guest, Thank you very much for your stay and the feedback you gave us. Too bad that we could not convince you in all points. It is of course our aim to be truly special for our guests, whether with service or otherwise, and we will work to achieve this goal. Things we can modify we will certainly change immediately, others at a later date. Hopefully you will give us another chance to convince you of our otherwise first class service. Sincerely yours, Sabine Lincke, Team Assistentin
Response from Property: Dear hotelguest,Thank you for your wonderful review! We are delighted to hear that you enjoyed our convenient location, just steps away from the train station and close to the zoo, as well as our central position in the heart of Leipzig.It's great to know that you appreciated the high ceilings and the views from your room, allowing you to take in the beautiful scenery of the entire city.We look forward to welcoming you back to The Westin Leipzig for another memorable stay.Warm regards,Aylin Algin - Team Assistant
Shijianlvxingjia
Deluxe King Room
Stayed in Sep 2024
Business travelers
118 review
5.0/5
Outstanding
Posted on Oct 27, 2024
位置很方便。
Translate
Response from Property: Dear hotel guest, thank you very much for your very positive feedback. Full points - great! We are particularly pleased that you felt so comfortable with us and that we were able to inspire you in all points. It is nice that you like our location.Visit us again soon - we are looking forward to welcome you! With many greetings,Sabine Lincke, Team Assistentin
Response from Property: Dear hotel guest, 感謝您對我們酒店的積極評價!很高興您對房間的空間感到滿意,並且享受了我們的便利設施。我們期待您再次光臨,享受更多美好的時光。 祝好,The Westin LeipzigSabine Lincke, Team Assistentin
Response from Property: Dear hotel guest, thank you for your stay and your feedback. We always try to satisfy our guests to 100% and work continuously on it. We very much regret that we could not achieve this in some points and assure you that we will take corrective steps immediately. We would be pleased if you would visit us again, so that we can prove to you that your experiences certainly do not correspond to our standard. Best regards, Sabine Lincke, Team Assistentin
Guest User
Classic Queen Room
Stayed in Aug 2024
Solo travelers
53 review
5.0/5
Outstanding
Posted on Sep 16, 2024
性價比不錯,位置也很好。
Translate
Response from Property: Dear hotel guest, there is no better motivation for our daily work than such positive feedback on your stay. We are very happy about your great valuation and would be pleased to welcome you again to The Westin Leipzig in the future. Yours sincerely, Sabine Lincke, Team Assistentin