Hotels near Weingut Gastehaus Loersch-Eifel, Leiwen

We booked two river view rooms, the highest category before the suites, expecting a view. However, our river view rooms had no views to speak of. One room required you to go to the far end, turn right, and squint through a window the size of a pillow to catch a glimpse. In the other room, you'd have to step onto a step just to peer through another small window. This happened in *both* rooms—clearly not an isolated incident. The most egregious part? We pointed this out to the hotel and gave them a chance to rectify the situation. They refused to move us, offer any credit, or provide a solution. We even suggested checking out for a partial refund—they declined. I've never encountered a hotel so unwilling to address a legitimate complaint, even when it's clear the guests are unhappy for valid reasons. It's obvious what's going on here. I rarely leave reviews, but this kind of behavior needs to be exposed—it's truly shocking. I suspect this hotel relies on older guests and tour groups who overlook this blatant false advertising. That's the only explanation I have for the otherwise positive reviews. And before the property responds claiming surprise at our experience: we exhausted all options, including contacting *******, who offered a partial refund upon seeing photo evidence. The funds came from *******, not the hotel, which declined to do anything when ******* contacted the hotel.

When you go to a 4* hotel, you expect a certain level of quality such as having a fridge in the room and air con (all requirements for an international 4* . We were in the best room possible (bar the suite) and had none of the above, nor a kettle. The lack of amenities is disappointing and misleading (although I do not know if the star classification for Germany says that there needs to be aircon/fridge/tea/coffee making facilities.) When we arrived we were disappointed to find that this hotel is located in an industrial area. You have to drive between 2 car garages to get there. It does overlook a nice park but I pity the people who had car park view and view of the job centre opposite (approx half the hotel.) It seems the rooms are very hit and miss. A huge proportion will be on the car park side/job centre) side and the more expensive rooms will overlook the park. But the ones in the souterrain (basement) overlooking the park look like they might be quite dark. Our room had a nice balcony and was nicely furnished but we paid a lot to have this. The spa area is nice but lots of it is outdoors (i.e. to get to the relax room and one of the saunas you have to go outside.) We did not try breakfast. I feel the management should manage expectations and downgrade it to a 3* (at least for non-German travellers).

The staff are great here - upon checkin the Manger helped contact Enterprise for our rental car pickup. This was so helpful. we chose the hotel to be close to the rental car. The hotel feels modern and room were a pretty good size. Only drawback is the hotel is far into town. We did walk it - took about 20 minutes one way. so good to get exercise, but a little far. but it is easy to navigate - down one street to Porta Nigra. The hotel was great for one night, but if you want to spend more time in old town Trier, this might be a bit far.

Wir verbrachten zwei Nächte in diesem, von den Eigentümern geführten Hotel und können es im allen Belangen empfehlen. Es liegt in einem Wohnquartier ca. 1,5 km vom Ortskern wo man von den Touristen und den Parkplatzsuchern (im Zentrum) nichts merkt. Genügend Gratisparkplätze, saubere Zimmer, tadelloses Frühstück. Die Chefin ist sehr zuvorkommend und hilfsbereit. Es hat uns hier sehr gut gefallen!

The location behind the main station, but without direct access, requires 30 minutes walk to both the station and the city centre. The rooms are rather small, but convenient and functional. The staff was great, friendly and very helpful. The hotel is very good for a short stay and the parking was free.

The Holiday Inn Express in Trier is a newer hotel in a city without a lot of hotels. It's an easy walk (about 15 minutes) from the historic city center with most of the tourist attractions. If I had to guess I would say the hotel has been open for about a year. There is still a fresh paint smell. Some of the walls by the front desk are also missing paint as if construction or decorating isn't done yet. There's a lot to like about the hotel, including a full bar, fast and free wifi, a good TV, and huge walk-in showers. However, there are some big issues. The hotel advertises free parking. While parking is free, there are NOT enough spaces for all guests. I was told to park in a muddy, dirty field between the parking lot and main road. I had to make an illegal turn from the road, drive over the sidewalk and risk damage to my car and tires. Why was this hotel allowed to build a parking lot that did not have one space for every room? The breakfast is typical by German continental breakfast standards. However, Holiday Inn Express advertises a hot breakfast. There were no hot eggs or anything that adhered to the hot breakfast standard. There is no gym. I have never stayed at a Holiday Inn Express anywhere without a gym, even a small gym. Why does a newly built not have a gym? Guest rooms are very, very small with nothing but a closet, small table and shelve. I had a king-sized room. It would be very crowded if there were two people in the room. My room did not feature the usual Holiday Inn Express amenities. No lotion, no bar of soap, no shampoo, no conditioner and no body wash. Instead, there was one dispenser of Dove soap and one dispenser of Dove shampoo-conditioner. That's it. That is not consistent with my experience at Holiday Inn Express hotels everywhere else. Also, there was no clock, no refrigerator and no coffeemaker, despite coffeemakers being advertised. I did get a kettle with tea and instant coffee. My IHG Spire status recognition at check-in consisted of getting a voucher for a free drink. When I redeemed the voucher at the full bar I was told it didn't cover the cost of a glass of wine. What's the point of the voucher? The bar has several regional wines, but the bartender did not speak English beyond basic words. It was difficult to confirm what wines were dry. Staff were few and far between. On a Saturday night when the hotel seemed 100% sold-out, there was only one front desk employee and one bartender. When issue arose the front desk employee had to leave and go to guest rooms, forcing the bartender who didn't speak fluent English to work both the bar and the front desk. This resulted in wait times of 10 minutes for a drink. After a week of staying in local German hotels I was really looking forward to the consistent chain experience of a Holiday Inn Express. Next time I'm in Trier, I will book the Mercure instead.

We had a 2 night stay at this lovely boutique hotel in Trier. Excellent location in the heart of Trier with the sights and restaurants/bars all within easy walking distance. Parking was in a public car park just a short walk from the hotel. Superb bedroom with a very comfortable bed, good pillows, fluffy towels, bathrobes and a wide range of toiletries. A bowl of fruit, some chocolates and bottled water awaited us in our room on arrival. We were on the second floor in a room with a bay window overlooking the street. This was one of the best hotel bedrooms we have ever stayed in and we are seasoned travellers! Breakfast buffet was excellent with a good variety of fresh fruit and continental style offering. Eggs, in any form, were cooked to order. All washed down with fresh juice or Alsace fizz and plenty of coffee/tea. We had dinner in the cellar restaurant one night. Superb food and excellent service by the waiting staff. All of the staff were very professional, friendly and helpful throughout our stay. If we return to Trier we would certainly stay here again. Highly recommended

Stayed in my way out and the way back, what’s great little hotel very simply decorated but very clean and great receptionist who remembered me on my return. Great views over the mossel river and only a short walk to the centre with ample Parking. Thanks for having me enjoyed meeting you