Lenexa Hotels with Bars

The desk clerk should have alerted me to what I would experience during my two-day and night stay at this hotel. The clerk possessed a delightful personality, but in another setting, they could have passed as a homeless person... Unprofessional in dress and appearance. The building itself showed signs of wear that could be helped with at least some touch-up paint. The room was for a handicapped person and I have no need for those amenities so it felt like I was in a clinical setting instead of an inviting room for my relaxation. The room temperature was set at 72 but felt like ten degrees colder. I assumed the thermostat had been set just prior to my check-in so it would warm up in a few hours. Getting in bed shortly after arriving, I woke up in the night to discover a room that was cool enough for my arms outside the covers to feel ice cold to the touch. I had to set the thermostat at 80 degrees for the room to feel like 72 degrees. The bed itself was on the stiff side. it was an 8 on a 1-10 scale. Some people like that but my research indicates that most prefer a little softer mattress -- a 6.5. At first the TV worked fine. The second night I left for a dinner engagement so I turned off the TV. Coming back a few hours later, the TV would not turn back on. I called the front desk for suggestions. Nothing helped. I walked to the front desk thinking an in-person visit might help solve the problem. Still no solution. The next morning there was no follow-up to try to get the TV to operate. The workers at this establishment did not seem to care that I was satisfied or not with my stay. The three-star rating for this hotel should be downgraded to one star. I'm not unset. I just will never stay here again.

We had a great stay - part of a wedding group and dozens of family members staying in this hotel. Staff was very friendly and plentiful...especially important in the morning during breakfast! The food was good and they did a good job of keeping things full and hot. My only complaint was that our king room was quite small and the headboard of the bed was against the wall shared with the bathroom...so ”noises” were a problem in the morning.