Guest User
April 1, 2024
This is a very impressive budget hotel! Ordinarily, I am averse--almost allergic--to issuing a "five star" review, preferring to reserve those for truly excellent establishments. But this place did stand out as the best hotel in our 10-night vacation to western North Carolina. It was meticulously clean. Even the television remote control, which some studies suggest may be the most germ-infested item in most hotel rooms, was wrapped in plastic to assure sanitation. Beyond the unusual cleanliness, we were very pleased to find a fresh crock pot of good chili laid out in the lobby for hotel guests. Who does that? We availed ourselves of this free dinner and marveled at the depth of hospitality. This hotel manager obviously stands out at making guests feel welcome and pampered. We would go out of our way to stay here again someday. Alas, no place is perfect. My notes indicate that biscuits and gravy may be available only if one makes it to breakfast early enough. Fortunately, I was able to ditch the gravy ladle and use a plastic spoon to scrape out enough gravy from the sides of the pot to cover my biscuit. I also noted the sausage was undercooked, and the yogurt was cheap Great Value brand from Wal-Mart, unfortunately tasting more like pudding than good yogurt. Moreover, although cereal was provided, I could find no evidence of milk--perhaps also due to arriving a bit late in the breakfast window. But my picky breakfast negatives are far, far outweighed by the impeccable hygiene and hospitality provided by the Comfort Inn & Suites of Lenoir. This is a splendid budget hotel.