Super 8 Hotels in Lethbridge

Booked a PET FRIENDLY room a week before for the July 1 long weekend. Got confirmation from my email that a room with 2 Queen beds and a NON smoking room was designated for us on the said date. Took advantage of the amazing weather that day and arrive almost midnight of JULY 1. Dead tired and ready to retire but so happy with the day activities only to get the most shocking news of my life as me and my whole family got DENIED for checking in. Reason why????? We have our pet with us a SHIH TZU at first I thought it was a joke! Only to realize that night auditor is giving me a straight face information that he is not allowing us because of our PET. Realizing the gravity of the situation it's midnight and his stupid advice when I ask him on where on earth we are going to sleep that night? His inhumane answer for me is to check around the City of Lethbridge for a hotel that could accommodate us (Heatless human being) . I argue with him to check their own website. THEIR WEBSITE STATES ....... Line 4 on Featured Amenities Clearly states PET FRIENDLY. It was mentioned again on ALL Amenities line 16 the WORDS ” PET FRIENDLY” I was not a born citizen of this country but it's not rocket science nor astro physics on what those phrases means even an elementary school grader can understand that. THEIR HOTEL POLICY ALSO STATES ”2 PETS ALLOWED. So, this night auditor keep on repeating that their hotel is PET FRIENDLY BUT THEY ONLY HAVE 4 (FOUR) rooms only. How on earth can a paying customer like me will find out that they have limited pet friendly rooms. NOTHING ON THIER WEBSITE STATES THAT THEY ONLY GOT 4 ROOMS. Never mentioned on my booking confirmation that NO PETS ALLOWED ON OUR ROOM. This employee next actions defined the true definitions of UNPROFESSIONALISM calling the RCMP and LYING AND MAKING UP A STORY to the police THAT I'M BEING A RACIST to him!!!!!! I was in total shocked when those words came out of his mouth. But took the courage on saying to him infront of the police ” You don't need to LIE! How could be a racist if I myself is also an IMMIGRANT on this great country. I was told by the police to leave the premises Mr.. Police officer didn't even bother asking our sides of the story. REGARDLESS IF I'M RIGHT OR HAVE A POINT we were shooed away like animals. I was sick to my stomach and can't believe the police are being one sided. Shame on you Super 8 Lethbridge for FALSE advertisement. To you Mr. Night Auditor sometimes you need to be a man and learn how to apologize and accept that you are on the wrong. Someday somehow your LIES will catch up with you. I'm hoping you and your love ones will never experienced our nightmare that night.