Travel45874927804
June 23, 2024
At the outset we can see this hotel has loads of potential. The location is excellent, it is located near Kylemore Abbey, has views over the bay and overlooks lovely gardens. Unbfortunately our experience was not a good one. The interior is let down by a deference to the old-world view of a country house hotel in Ireland. I can see why this may appeal to some, indeed most of the ratings are very good, but we found the lack of consistency and attention to detail in interior design and housekeeping, in both the public areas and the bedroom to be very off-putting. It was certainly not the 'luxurious' standard quoted several times in the hotel's website. For example, why on earth was there an ironing board in the front reception area, why are the radiators strangely mounted side-on, or why does the bar area, which is bright and airy, have completely different styles of chairs - old and new. The white paint is peeling off on some of the skirting boards. Above all, why are the corridors leading to the bedrooms and dining room filled with a row of old chairs - I counted eight of them there. Turn around the next corner and there were even more chairs, it was like a 19th century doctor's waiting room. We had a junior suite and it had superb views over the garden and Ballinakill bay, but our first impressions it was really a bit drab. The bed was comfortable, but the pillows were a dreadful hard foam type. My wife had such a sore head in the morning that we asked (and got) a softer feather pillow. The bathroom was very interesting, because it had clearly been refurbished recently - bright and light tiles on the floor a new radiator, towel rail and sanitary-ware. But then there was an old-fashioned 1970's pull-cord light over the mirror, along with a random wooden clothes hangar. And quirkily placed over the bath was an old dark wooden bath board which looked so out of place. More space could have been created if, instead of separate bath and shower units, there had been a single larger shower or an integral bath/shower. The dining room is consistent in its traditional style which is good and the service at breafast was good from the attentive staff. It's a pity we din't have the evening meal on both nights because we were put off by the rest of the hotel - most people seem very pleased by it. For this trip around the west coast of Ireland we used the Georgina Campbell "Best of the Best" guide to research our hotel stays for this trip and 3 of the 4 recommendations were spot on. I suppose we should have paid more attention to the comment about Rosleague Manor that it is "interestingly furnished in an upbeat traditional style..", whatever that means. The guide also says "...the energetic young owner-manager, Mark Foyle, is gradually working his way through a major renovation programme at this lovely, graciously proportioned, pink-washed Regency House." From our experience Mark would do well to get some professional design advice to deliver a truly luxu