Latest Hotels Reviews for Lexington

Hampton Inn I-75 Lexington/Hamburg Area
4.2/592 Reviews
My wife and I stayed at the Hampton Inn in Lexington/Hampton area. Our stay was outstanding, not only did they quickly check us in, but when we asked where the ice machine was, the guys at the desk offered to get it for us. The hotel was exceptionally clean and the room was the same. I did not get the front desk persons name and I am sorry I didn’t. When we left the front desk person ( the same person who checked us in) called us to let us know that I left my coat in the room. The hospitality that was offers to my wife and I was outstanding
Hampton Inn Lexington Medical Center/University of Kentucky
4.6/596 Reviews
Overall, a good stay but they have some work to do. Checked in on a Thursday evening and needed a physical key for my wife who didn't want to bother with downloading the app to use a digital key. Stopped at the desk and asked for a physical key. No problem...just asked for the room number and gave my wife the key. Didn't ask for a name. Didn't ask for ID. Just handed over the key. Ever hear of Erin Andrews Hampton?? Inexcusable. She did provide 2 good restaurant suggestions within walking distance so that was good. The other issue with this property is the lack of customer service. A simple good morning goes a long way when away from home. Not here. We did get a very brief greeting our first morning at the breakfast. The next 2 mornings, nothing. It seems the staff have no issue sitting in the breakfast area with the guests, chatting loudly with their co-workers each morning. Not to sound like old man Simpson, but back in my day of working in hotels, that would NEVER be allowed by management. Guess times have changed. Breakfast was the usual ”free” breakfast...powdered eggs (looked like to me), waffle maker, toaster with bread and bagels. Oatmeal, cereal, the usual vat of hard boiled eggs...yuck. Nothing to write home about. The pool looked nice but was chilly during our stay so didn't use the pool area. They do have a rather large fitness room with a Peloton which I was surprised at. Lots of dumbells, benches and various treadmill and I think ellipticals. Overall, the stay was fine. Bed was comfortable, rates were OK. We were there for the Spring Horse Show at the Kentucky Horse Park. Next time, we will stay on the Northern side of the 4 circle closer to the park. All of Lexington is very busy so would be preferable to be closer to the park.

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