Aysgarth Falls Hotel & Restaurant

Great hotel. Lovely junior suite. Great breakfast. Looked after by Lee who was very chatty and helpful and carried our bags up 2 flights of stairs for us. Would stay again. Beautiful views. Cosy & warm. Stylish rooms. Lovely decorations for Christmas

Our room was Askrigg, on the first floor. After we were shown too our room we realised we couldnt lock the door from the inside, which even though the door cant be opened without a key, we do prefer to be able to lock the door when inside the room. Then we discovered there wasnt a remote for the TV, or any information re wifi code or what to do in the event of a fire etc. We made two trips down to the reception before this was resolved with a spare remote and us taking a photo of the wifi code which was on the wall downstairs. The room was quite cool as the radiator wasnt working. Instead, there was an oil filled plug in radiator a quarter of the radiator size, really it needed two to make any impact on the temperature in the room. Then we discovered that the water in the shower wouldnt go any hotter than warm. We ran the water for a while but it still didnt become any hotter. The amenities in this room were very disappointing. Perhaps whoever cleaned the room should have noticed what was missing and let management know 🤷🏻‍♀️ We are not ones to complain but it was very frustrating not to be able to settle down for a couple of hours because of these issues The room itself was fine and the bed was very comfortable.

Fantastic place to stay. Friendly check in and our room was lovely, twin room top floor, nice and cosy with all the modern amenities, fast charger next to bed was a nice touch. Restaurant food was amazing, menu had some great choices and the combination of flavours was creative, Lee and the rest of the staff were really friendly and helpful and always at hand to ensure everyone was served efficiently, and it made our nights meal and overall stay a lovely experience, so a big thank you to Lee and all the staff.

I booked here expecting a warm friendly hotel with beautiful views from the photos. Unfortunately in my opinion the hotel lacked personality and warmth from staff and decor. Food was overpriced for what was served. Room was nothing special. There were a few gimmicky wireless charges etc in the room but nothing special. Staff and owners couldn’t have shown less interest in their customers. After staying for one night and spending around £300 I am still waiting for a small token gesture refund of £10 I was promised for a service that was not used. I wouldn’t waste my time and money here again and unfortunately couldn’t recommend.

The Sunday roast was absolutely amazing and so fresh, meat just melted in your mouth. I wish I lived nearer. Service and hotel was super . I would be happy with that on Christmas Day . Cooked all fresh and very tasty. Very friendly and good range of drinks.