Matthew
May 21, 2024
This is a wonderful hotel and we really enjoyed the pool with the waterside. The hotel is clean and modern. It’s also in a great location with easy access to dining, shopping, and other fun things around the city.
We rated it 3 stars due to the staff:1) at check in, staff wasn’t rude per se, but definitely didn’t make us feel welcome. Every time we came and went the front desk staff would avoid eye contact or ignore our hellos. 2) We wanted a drink from the bar but saw the bartender leave the restroom and literally go knuckle deep in his bum before returning to serving. 3) We tried to be proactive and take out our trash as we stayed a few days. When we asked where we could take out items, the housekeeping staff rolled their eyes and then begrudgingly opened their bag. We were happy to take it to a dumpster, just needed some direction.