Guest User
June 1, 2023
Our recent stay at Scandic Foresta was nothing short of a terrible experience. From the moment we stepped into our room, we were greeted with a stifling heat that made it nearly impossible to sleep. There was no thermostat and the windows open so slightly that the temperature remained a scorching 35 degrees, rendering the room unlivable. The staff did change our room to a cooler one however, the room was not ready for guests and we had to improvise with the sheets. One of the basic expectations we have from a hotel is cleanliness, but even that was sorely lacking during our stay. To our dismay, the room was not cleaned the following day. We were astounded by this oversight, as there was no information provided that we needed to make an active choice to have it cleaned. It felt as though we were staying at an Airbnb rather than a professional hotel. Sleeping in an unbearably hot room and waking up to a dirty environment greatly impacted our overall experience at Scandic Foresta. We had hoped for a relaxing and enjoyable stay, but unfortunately, our expectations were not met. Considering the reputation and price of Scandic Foresta, we were deeply disappointed by the lack of attention to detail and the subpar service we received during our stay. We believe that as guests, we should not have to constantly remind the hotel staff of basic needs such as a clean room and a comfortable temperature. It is our sincere hope that Scandic Foresta takes our feedback seriously and improves the quality of their services. We urge them to pay closer attention to the needs and expectations of their guests, ensuring that future visitors have a more pleasant and hassle-free experience. Based on our stay, we cannot recommend Scandic Foresta. It failed to meet even the most basic standards of a hotel, and we left feeling disappointed and dissatisfied