Nell Hefengting · Yichuan Fengyue | View Snow Mountain Ancient City Panorama Hotel

Nell Hefengting · Yichuan Fengyue | View Snow Mountain Ancient City Panorama Hotel Reviews

Nell Hefengting · Yichuan Fengyue | View Snow Mountain Ancient City Panorama Hotel

No.5 Dongyue Lane, Beimen Street, Dayan Street, Gucheng District, Lijiang, Yunnan, ChinaView Hotel Details
Nell Hefengting · Yichuan Fengyue | View Snow Mountain Ancient City Panorama Hotel
Nell Hefengting · Yichuan Fengyue | View Snow Mountain Ancient City Panorama HotelNell Hefengting · Yichuan Fengyue | View Snow Mountain Ancient City Panorama HotelNell Hefengting · Yichuan Fengyue | View Snow Mountain Ancient City Panorama Hotel
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Nell Hefengting · Yichuan Fengyue | View Snow Mountain Ancient City Panorama Hotel Guest Reviews

4.9/5
Perfect
1157 review
Verified reviews
Location4.9
Amenities4.8
Service4.9
Cleanliness4.9
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All reviews(1157)
Positive reviews(1153)
Reviews with photos/video(586)
Classy environment(224)
Well designed(51)
Loved the night views(41)
Offers pick-up/drop-offs(28)
Well decorated(27)
Excellent afternoon tea(11)
Easy to call taxis(10)
Nice bathtub(6)
Negative reviews(4)
Minh
Sunshine Snow Mountain Panorama Room (Double Bed)
Stayed in aug. 2024
Couples
1 review
5.0/5
Outstanding
Posted on 25 aug. 2024
I am a foreign guest, this is my first time in China. The hotel owner proactively texted me via Trip 1 day in advance to contact to pick me up at the airport. Everything was very good, the room was very comfortable and clean, she also bought a tour to the snow mountain for me. If I have the chance to come back, I will still choose to stay here.
Response from Property: Thank you for your praise. We will continue to work hard to pay attention to every detail, so that every friend who comes to Lijiang can feel the local beauty, local cultural customs, and have a treasure-worthy memory in Lijiang Hefengting. Thank you again Choose Hefengting, see you next time!
chelswy
Simple Room - Courtyard-View (Double Bed)
Stayed in maj 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on 15 maj 2024
The hotel boasts cleanliness, comfort, and stunning vistas of Lijiang Ancient Town. Situated conveniently, with a variety of dining options nearby, it offers proximity to the heart of lijiang ancient town. The standout feature, however, is the warmth and hospitality of the staff, led by the friendly manager, 邓邓. They not only provided excellent service but also guided us to must-visit spots in Lijiang, ensuring a memorable stay. Highly recommended!
Response from Property: Thank you for sharing your experience and real-time experience in the inn during your busy schedule. Thank you for choosing our inn. Thank you for your strong recommendation. We will serve the next guests and will continue to work hard. I wish you a happy life.
Guest User
Boutique Room - City-View (Double Bed)
Stayed in sep. 2024
Couples
5 review
5.0/5
Outstanding
Posted on 2 okt. 2024
It's a great venue. Nicely designed, comfortable and with extremely helpful staff eager to show us the authentic Lijiang. I have been to Lijiang several times in the past and was sometimes put off by the fact it's very touristy but thanks to Nell's team, this time was great.
nngg
Boutique Room - City-View (Double Bed)
Stayed in juli 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on 11 juli 2024
Very nice service
Catmicorn
Simple Room - Courtyard-View (Double Bed)
Stayed in feb. 2024
Travel with friends
2 review
4.2/5
Very Good
Posted on 2 mars 2024
Amazing view of Jade dragon snow mountain ( from rooftop)
Response from Property: The failure to get your five-point praise is because we didn’t do our job well. Come back to Lijiang when you have time. I hope you can see our growth😊
Faith…
Snow Mountain Family Suite - With View
Stayed in maj 2024
Family
3 review
4.0/5
Very Good
Posted on 19 juni 2024
Location : Great. Convenient, a stone throw away from LiJiang ancient city. Check-in ‘counter’ - staff is helpful and passionate to recommend restaurants, herbal shop. But Did not gift us tea pack as stated in booking page for more than 2 nights stay and did not inform tea will be served with reservation Room for 3 pax : At best average, there are differences in configuration as displayed on Trip.com. When we approached one of the person in charged, to provide mug for 3rd person, he brought paper cups. For environmental and green purpose, proper mug is more sustainable. Kettle is placed on a desk near entrance with no power point. The staff impatiently told me to boil water on bedside table where there is a power point. House keeping: below average. We are shocked that they intruded into our privacy, opened the room door although we did not request for housekeeping and we are in the room !! Service : excellent service rendered by a lady manager in charged. She recommended and graciously brought us to a shop nearby to buy 三七,天蔴,藏红花 which she assured it is a trusted shop with good quality and fair price. Bathroom : modern smart toilet but occasionally the sensors are not functioning as it intended Photo : did not bother to take photo as the room is below expectation. Room Rate : Cheap
Response from Property: Thank you for your praise. We will continue to work hard to pay attention to every detail, so that every friend who comes to Lijiang can feel the local beauty, local cultural customs, and have a treasure-worthy memory in Lijiang Hefengting. Thank you again Choose Hefengting, see you next time!
Guest User
Sunshine Snow Mountain Panorama Room (Double Bed)
Stayed in apr. 2024
Family
1 review
5.0/5
Outstanding
Posted on 23 apr. 2024
i have wonderful monent inn here. - Convenient location - Beautiful environment - Cleaner room - Special thanks to the manager 邓邓. She arranging our itinerary and introducing us to the delicious food. I will Choose Nell and Feingting again for next time❤️
Sattaya
Snow Mountain Deluxe Suite - With View
Stayed in apr. 2024
Couples
1 review
5.0/5
Outstanding
Posted on 18 apr. 2024
Really great hotel in Lijiang. Hotel owner and staff really nice. This is my first time in China and I can’t communicate in Chinese but everyone try to help you.
Guest User
Simple Room - Courtyard-View (2 Beds)
Stayed in aug. 2024
Family
4 review
4.5/5
Great
Posted on 20 aug. 2024
设施:OK 卫生:OK 环境:OK 服务:OK
Xueqiongouni
Sunshine Snow Mountain Panorama Room (Double Bed)
Stayed in apr. 2024
Family
13 review
5.0/5
Outstanding
Posted on 4 maj 2024
Goodgood
Guest User
Simple Room - Courtyard-View (Double Bed)
Stayed in okt. 2024
Couples
3 review
5.0/5
Outstanding
Posted on 21 okt. 2024
This time, my wife and I came to Lijiang to take wedding photos. Lijiang Hefengting really gave us too many surprises. Before checking in, the hotel staff called me to send them the flight number, and then arranged a special car to pick us up at the hotel. I also consulted the hotel staff before departure to see if there were any better wedding dress companies. The hotel recommended several wedding dress companies with high cost performance and good photography skills before we came to Lijiang. The staff of Hefengting also learned from this that we came to Lijiang to take wedding photos. So there were the following photos and videos arranged and surprised. We booked the Blue Moon Valley room on the 4th floor of Hefengting, which can see the scenery of Lijiang Ancient Town and Lion Mountain. After we arrived at the hotel, the staff was very considerate to help us take our luggage to the room on the 4th floor, and then we were surprised by the layout of the room! I have stayed in countless hotels, and I never thought that a homestay could be so romantic, and it carefully arranged everything for us, the newlyweds. In addition to the room, there is also a coffee shop on the 4th floor where you can see Jade Dragon Snow Mountain and Lijiang Ancient Town. The staff also decorated the coffee shop, which was very festive. There are 25 rooms in the B&B. Even in the off-season, the rooms are fully booked every day. Many guests come to the fourth floor of the B&B to check in and take pictures. The guests also see the exquisite layout. The staff also prepares a lot of wedding candies for the residents. They are really moved from the bottom of their hearts. In addition to happiness, they can also bring joy to other residents. The staff is really thoughtful. I strongly recommend everyone to stay in Hefengting when they come to Lijiang. There is a parking space at the door of the hotel, and there is a very good view. The room area is also very spacious. Although Lijiang Hefengting has been open for only more than a year, I am full of confidence in this B&B. Being able to arrange such a ceremony from the perspective of the guests shows their welcome and enthusiasm for tourists. Lijiang is also a holy place for taking wedding photos. It is also recommended that all male compatriots choose Hefengting when taking wedding photos with their other half. The staff of Hefengting upholds this corporate culture and will definitely give more guests a second warm home when traveling abroad!
Original TextTranslated by Google
6/20
Response from Property: Dear friends, thank you very much for your support and recognition of Hefengting, and for your high evaluation of the wedding scene in our room! We are very happy to provide you with such a beautiful venue to witness your happy moment. Our staff in the store has been committed to creating a unique experience for every couple, and we are honored to see that you are satisfied. I hope to give your trip to Yunnan more meaning, and I look forward to serving you again in the future. I also wish you a sweet and long-lasting love and a happy life!
Guest User
Suite - With View (Double Bed)
Stayed in okt. 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on 31 okt. 2024
The "Hefengting" hotel I stayed in Lijiang this time was really great! The hotel owner and the proprietress were very enthusiastic, just like old friends for many years. As soon as we arrived at the hotel, they greeted us warmly, helped with the luggage, and introduced the surrounding attractions and food intimately. During the stay, they were able to solve any problems quickly. We asked about local special activities, and they not only answered in detail, but also helped plan the itinerary. The hotel's facilities and equipment are very complete. The room is warm and comfortable, and the bed is soft, which makes people sleep well all night. The bathroom is clean and tidy, and the quality of toiletries is also good. There are also air conditioners, TVs, etc. in the room, and the facilities are very useful. The public area is also great, with a beautiful courtyard, which is very exquisitely decorated, where you can sunbathe and drink tea leisurely. The hotel landscape is even more beautiful, and the scenery outside the courtyard and the room window is intoxicating. The hygiene is impeccable, and the spotless environment makes living in a particularly safe environment. Every detail here shows quality. The location is also very convenient, and the surrounding food and attractions are easy to reach. If you come to Lijiang, don't miss the "Hefengting" hotel, which will bring you unforgettable and beautiful memories. I highly recommend and look forward to staying again next time.
Original TextTranslated by Google
Response from Property: Thank you for your praise. Everything we do is to bring a different holiday experience to every guest. We will continue to work hard and be ready at all times. You are welcome to come back at any time.
Guest User
Simple Room - Courtyard-View (Double Bed)
Stayed in okt. 2024
Couples
1 review
5.0/5
Outstanding
Posted on 27 okt. 2024
The hotel is very clean and easy to find. The owner of the B&B is very enthusiastic. He will give you a guide and send you the location of each attraction. He is really a very meticulous travel butler. The environment is really good. I highly recommend it!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of working hard and providing attentive service, so that you can feel the warmth of home when staying at Hefengting. We look forward to your visit again to review our progress. All the staff of Hefengting wish you a happy day!
Guest User
Simple Room - Courtyard-View (Double Bed)
Stayed in okt. 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on 27 okt. 2024
It is an inn near the north gate of Lijiang Ancient Town. It is very convenient to go to the ancient town. The inn has a good environment, with a terrace and a view cafe where you can see the snow-capped mountains and the ancient town. The boss is very nice. He will invite me to drink tea and chat, introduce me to the specialties of Lijiang and teach me how to choose. I said I wanted to eat mushroom hot pot and recommended a good store to me. When I heard that I was going to the snow-capped mountains, he stuffed me with an oxygen cylinder. Because I came out alone, the brothers and sisters of the inn have always been concerned about my situation. I feel that I have lived in this place for two days and made friends with a group of warm and lovely people for two days. One suggestion is that the room lights are a little dim but it doesn’t affect it (maybe it’s my personal preference hahaha) and the shower head water flow is a little big. Everything else is very good. Living here is as safe as at home! I hope the boss’s business will get better and better. If I have the opportunity to come to Yunnan again in the future, I will come to stay here!
Original TextTranslated by Google
Maxi18
Boutique Room - City-View (Double Bed)
Stayed in okt. 2024
Family
6 review
5.0/5
Outstanding
Posted on 26 okt. 2024
The room size is just right, not too big or too small. 3 people can sleep comfortably. The location is right next to the old town of Lijiang. Just cross the road and you'll get there. The rooftop of the hotel offers a view of the old town. Most importantly, the staff took very good care of us. I recommend it.
Original TextTranslated by Google