Hanting Hotel (Lijiang Old Town Airport Bus Station) Reviews

Response from Property: Thank you very much for choosing our hotel and sharing your wonderful experience in Lijiang. We deeply regret the coffee service you mentioned and humbly accept your suggestion. We will adjust our service as soon as possible to ensure that you can enjoy a delicious coffee next time you stay. Looking forward to your visit again, we will do our best to make you feel the warmth and comfort of home. Thank you again for your valuable comments!

Response from Property: Dear guests: Hello! Thank you for your comments. At the same time, we also sincerely thank you for your love and recognition of us. You remember that we were moved by the good time here. It is our bounden duty to let guests enjoy a good stay experience. We are deeply honored to receive your praise, and we are also more motivated to move forward. The hotel is located next to the office building, with double-layer sound-proof glass design. It is not only quiet and comfortable to stay in, but also within walking distance of the municipal people's hospital, the entrance of Lijiang ancient city water wheel, and the shopping plaza. In addition, the airport bus station is next to the hotel, providing great convenience for your travel. But I can't get your full five-point comment. I'm very sorry. We will work harder to improve the service quality and improve the facilities and equipment in the future. We sincerely look forward to your next visit and wish you a happy life!

Response from Property: Your satisfaction is like a breeze, gently and softly, blowing into Han Xiaoma's heart. We will continue to work hard just to meet you again~ No amount of beautiful words can compare with your sincere evaluation , taking baby satisfaction as the standard, making your stay comfortable and comfortable is our highest pursuit. We have many varieties of breakfast. You will experience a different breakfast every time you come here. We strongly recommend you to try the Yunnan cuisine in our restaurant. Rice noodles, don't forget that we also provide free laundry service. Hanxiaoma will definitely get better and better, and we look forward to having you come home again.

Response from Property: Your satisfaction is like a breeze, gently and softly, blowing into Han Xiaoma's heart. We will continue to work hard just to meet you again~ No amount of beautiful words can compare with your sincere evaluation , taking baby satisfaction as the standard, making your stay comfortable and comfortable is our highest pursuit. We have many varieties of breakfast. You will experience a different breakfast every time you come here. We strongly recommend you to try the Yunnan cuisine in our restaurant. Rice noodles, don't forget that we also provide free laundry service. Hanxiaoma will definitely get better and better, and we look forward to having you come home again.

Response from Property: Dear guest, hello! Thank you for your review and feedback. We are very sorry to bring you a bad stay experience. If you have any questions during your check-in, you can contact the hotel front desk 24 hours a day, and we will solve it for you as soon as possible. If the hotel makes you feel bad in any aspect, we hope you can give us feedback and we will definitely strengthen rectification and improvement. Your rating is very important to us, and more importantly, we will continue to improve our services and facilities in the future. We strive to provide a good stay environment for every guest. wish you a happy life!

Response from Property: Received ~ Received ~ Guest, your five little stars are the greatest recognition of Hanxiaoma. Thank you very much for choosing Hanxiaoma among many hotels. Thank you even more for taking the time to stay in Hanxiaoma despite your busy schedule. Sharing your stay experience and being satisfied and recognized by guests is the greatest support for Hanxiaoma. Hanxiaoma always serves guests with warm, considerate and sincere service. What Hanxiaoma has always pursued is service. Above all, we aim at guest satisfaction and provide quality service as our purpose. The guest hotel has a buffet breakfast with rich varieties and delicious food. The meal time is from 7:00-10:00 in the morning. We have more than 30 varieties of breakfast. You will experience a different breakfast every time you come here. We have a free parking lot for the hotel's own use, which solves the trouble of parking for guests traveling by car. Han Xiaoma will continue to work hard and strive to do so. The best thing is to provide a comfortable and warm home for every guest who comes from afar! There is still glory on the other side. I hope that when Han Xiaoma misses you, you will also think of Han Xiaoma. Looking forward to the day when you come again

Response from Property: Hello dear guest! We are very sorry to bring you a bad stay experience. Regarding the fact that there are only two sets of disposable toiletries in the family room, we have actively made adjustments to prevent this from happening again. There is a phone in the room, you can "dial 0" to the front desk! Please allow us to express our sincere apologies to you again! In any case, your valuable suggestions are the most important touchstone on our growth path. We must actively improve and continue to improve with our original mentality. I wish you a happy life and smooth work!

Response from Property: Dear traveller, hello. Thank you for staying at Hanting Hotel Lijiang Airport Bus Station and we look forward to your visit again. I wish you success in your work and a happy life!

Response from Property: People must feel happy first before they can see roses. Your satisfaction is our pursuit! Hanxiaoma has now launched a small butler service. You can add Hanxiaoma’s corporate WeChat account, or you can scan the QR code at the front desk to add it. If you need to add items, directly send a WeChat message to Hanxiaoma and Hanxiaoma will send someone immediately. I'll send it to you. At the same time, we sincerely thank you for your love and recognition of us. The hotel has a buffet breakfast with rich varieties and delicious food. The meal time is from 7:00-10:00 in the morning. We have more than 30 varieties of breakfast. You will experience a different breakfast every time you come here. We have a free parking lot for the hotel's own use, which solves the trouble of parking for self-driving trips in Yibao. Han Xiaoma is waiting for you to go home.

Response from Property: Dear guest, thank you for your review. We are very sorry to bring you a bad check-in experience. We will verify the issues you mentioned as soon as possible and have arranged engineers to deal with the equipment. Due to the large temperature difference between morning and evening in Lijiang's climate, the fan blades of the outdoor air conditioner will be clogged at night. The ice was making strange noises, which has now been resolved. Please allow us to apologize to you again. We will actively improve and improve in the future, discover and deal with problems in a timely manner. If you encounter problems during your check-in, you can contact the front desk 24 hours a day, and we will solve your needs as soon as possible. We also hope that you can give us a chance to improve. We will continue to improve and improve, and provide guests with a comfortable stay experience with better services and complete facilities. wish you a happy life!

Response from Property: Hello dear guest! We are very sorry to bring you a bad stay experience. We will verify the entire process as soon as possible, and we will upgrade your original windowless double room to a superior double room for free. The front desk staff recommended you to go to the Municipal People's Hospital for nucleic acid testing because the free nucleic acid testing point was far away from the hotel at that time, about 1.2 kilometers away from the hotel, so they did not recommend you to go there. We are very sorry that the lack of expressions of the store front desk staff made you feel bad, and we will immediately make rectifications and training improvements. The bedding you mentioned was dirty, noisy, and the windows were broken. The store also conducts verification and inspection immediately. The facilities of the two superior king rooms you stayed in are also in good condition. Our windows are all double-layered soundproof glass. The bedding is strictly changed for each guest. There is a complete room inspection before check-in. System to ensure guest supplies are clean and tidy. Please allow us to express our sincere apologies to you again! In any case, your valuable suggestions are the most important touchstone on our growth path. We must actively improve and continue to improve with the original mentality. I wish you a happy life and smooth work!