No.109, Bayi Section, Qiyi Street, Old Town of Lijiang, Gucheng District, Lijiang, Yunnan, ChinaView Hotel Details
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Xilu Xiaoyi Inn Guest Reviews
4.8/5
Excellent
423 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.9
Amenities4.8
Service4.9
Cleanliness4.8
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All reviews(423)
Positive reviews(421)
Reviews with photos/video(222)
Delicious breakfast(84)
Classy environment(79)
Quiet & comfortable(50)
Awesome amenities(32)
Would stay again(30)
Loved the view(20)
Offers pick-up/drop-offs(10)
Negative reviews(2)
Guest User
Mei Yuan Deluxe Double Bed Room (Bathrobe + Smart Toilet)
Stayed in Aug 2024
Solo travelers
4 review
4.7/5
Amazing
Posted on Aug 15, 2024
Although it’s within ancient city, it’s still required some distance to the entrance (where you can take cabs) or the main shopping areas. However it can be a plus point as to less sound pollution too. Great services from the team. The staff fetched me from the entrance and escorted me out as well (with the floor tiles in ancient city it’s really hard to move around with the luggage). Owner added me into the WeChat group where you can raise any queries or issues in the group and someone would respond to it promptly (really fast). Had a great chat with the homestay owner who also recommended me the transport to shangrila, which was relatively reliable (as compared to other tour agents). Overall it was a good experience!
Response from Property: Thank you for your thoughtful review! We’re glad to hear that you appreciated the quieter location within the ancient city, even if it required a bit more walking to reach the main areas. It's wonderful to know that our team could assist you with your luggage and that our WeChat group was helpful during your stay. We're also happy that you had a great conversation with the owner and found the transport recommendation reliable. Your satisfaction means a lot to us, and we hope to welcome you back for another enjoyable stay in the future! Safe travels!
munken
Cozy Queen Room
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on Apr 27, 2024
The inn is in a quiet part of the ancient city, away from the main thoroughfare. It is an ideal base to explore the town's complicated irregular network of passages and paths of ancient cobblestone streets, canals and cultural landmarks.
We booked two rooms for three nights. We were allocated a room on the ground floor next to the courtyard and another on the second floor. The latter was slightly bigger, with an ornate solid wood four-poster bed. The inn has all the amenities listed and they all work. However, in our opinion, it was the people who served us that set the place apart.
Our heartfelt thanks to ..
Joye – Speaks good English. Engaging. Served us lots of tea, pastry and fruit. Gave good recommendation of things to do. He arranged our day hike to the Tiger Leaping Gorge – to and fro, point to point. The rates were very decent compared to the exorbitant ones online.
Mr Chang – Always ensuring we are fed, and fed well. He gave us packed sandwiches and tea eggs to bring along on our hike and on our last day too when we had to catch the evening train back to Kunming. He took it upon himself to accompany us to the bus stop early in the morning of our hike. He helped to trolley our luggage out to catch the taxi on our last day.
Our thanks also go to Cassie for housekeeping, to the hardworking and pleasant Naxi woman who was always busy keeping the place clean and tidy and to the young man who helped Mr Chang serve us some very delicious noodles, paus and tea for breakfast. Lastly, a big hug to Hot Dog and his furry buddies. They are such a joy to ‘come home’ to, always on their best behaviour.
Response from Property: Thank you for all the cutest words 😊😊
Dewinta Sari Ayu Garini
Mei Yuan Deluxe Double Bed Room (Bathrobe + Smart Toilet)
Stayed in Apr 2024
Couples
6 review
5.0/5
Outstanding
Posted on Apr 21, 2024
We stayed here for 3 days 2 nights. Friendly English-speaking owner, helpful staffs, a cute Alaskan Malamute couple... No wonder Xilu Xiaoxie Inn has a good reputation among foreigners. The location is easy to find. Our room has "home sweet home" vibes. The owner sent one of his staffs to pick us up at Nanmen (south gate of Lijiang Old Town) because it would be difficult to drag our big luggages by ourselves without a trolley/carriage. He also help us managed our airport transfer. Overall, good memories.
6/8
Response from Property: Dear Guest,Thank you for sharing your wonderful experience at Xilu Xiaoxie Inn. We are delighted to hear that you enjoyed your stay with us.We are pleased to know that you found our location easy to find and appreciated the “home sweet home” vibes of your room. It’s great to hear that our English-speaking owner and helpful staff made a positive impact on your stay, and that you enjoyed the company of our cute Alaskan Malamute couple.We understand that navigating with large luggage can be challenging, so we are glad we could assist with your pick-up from Nanmen and manage your airport tra
MEI PING
Comfy Family Room
Stayed in Sep 2024
Family
3 review
5.0/5
Outstanding
Posted on Sep 6, 2024
A wonderful stay. Great hospitality and friendly environment. All staff members are very helpful and friendly, which made the entire stay a memorable one. "Home away from home." Plus 2 lovely Alaska & Samoyed.
Response from Property: Thank you so much for your kind words! We're thrilled to hear that you had a wonderful stay and felt at home with us. Our team always strives to provide a friendly and welcoming environment, so it’s great to know that we made your stay memorable. We're glad you enjoyed the company of our lovely Alaskan Malamute and Samoyed as well! We look forward to welcoming you back for another great experience. Safe travels!
罗娜
Cozy Queen Room
Stayed in Jan 2024
Solo travelers
11 review
5.0/5
Outstanding
Posted on Feb 3, 2024
What a lovely stay! The hotel is very well located, inside the ancient town, near south gate. Just walking some meters you can reach to ships of all kind. The room so beautiful, the bed very big and confortable. Very well equipped, i couldn’t think of anything that missed. They served a really completed and delicious breakfast. People on the staff was very kind and always try to help me with everything i asked. Thanks very much!
tl
Comfy Family Room
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 30, 2024
Great location, near to the busy street but a quiet sanctuary when it’s time to rest. Bed and sheets are really comfy! Fantastic team, and thank you for helping to arrange luggage transport as well as the lovely homemade breakfasts!! They even specially made takeaway breakfasts for us because we were leaving quite early that day to continue our trip in Shangri-La. Thank you! :) *bonus: super cute and relaxed husky!
Response from Property: Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our convenient location and found our place to be a quiet sanctuary for rest. It's great to know you appreciated the comfy bed and sheets, as well as our fantastic team.We're glad we could assist with your luggage transport and that you enjoyed our homemade breakfasts. It was our pleasure to prepare takeaway breakfasts for your early departure to Shangri-La. We're delighted that you liked our super cute and relaxed husky too!Thank you again, and we hope to welcome you back in the future. Safe travels! :)
Nana Nerah
Comfy Family Room
Stayed in Jan 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 4, 2024
my 2nd time booking at same hotel. location inside old town lijiang. enter at south gate entrance.good place to stay to feel old town vibes. wechat them before arrived and they will provide trolley to bring the luggage. there is bed heater and portable heater inside room so u wont freeze during winter. the hotel people very nice. when asking about muslim restaurant, cici give recommend place to eat. staff name anthoy really superb. he go and show us himself the way to the restaurant. he run and check if the shop still open or not while waiting us to walk there. there is 3 halal restaurant at the south gate area. During check out, another staff give us fruit to be eat since we didnt take breakfast to catch for train. will stay here if i come for the 3rd time in future.
Anonymous User
Mei Yuan Deluxe Double Bed Room (Bathrobe + Smart Toilet)
Stayed in Jan 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Feb 9, 2024
Tat ca moi thu deu rat tuyet voi, toi da co 1 ky nghi tron ven tai noi nay. Se quay lai
Ledims
Cozy Queen Room
Stayed in Jan 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jan 6, 2024
We are traveling for 3 month and this hotel was one of our best ! The staff was really friendly, and Joye was really helpful to help us organize Jade Dragon Snow mountain. He speaks a perfect English and it was very helpful for us. Rooms are very nice and clean! PS: they have a very (big) cute dog ❤️
Guest User
Mei Yuan Deluxe Double Bed Room (Bathrobe + Smart Toilet)
Stayed in Dec 2023
Travel with friends
6 review
5.0/5
Outstanding
Posted on Jan 10, 2024
Had a wonderful stay. We felt like at home. The hotel manager gave us a lot of recommendations and helped us organize visit to Yulong mountain. Thank you!
Response from Property: Thank you for choosing to stay at Xilu Xiaoxie. One flower blooming alone is not spring, but a hundred flowers blooming together fill the garden. Your satisfaction is our starting point, and letting a hundred flowers bloom is our goal. We hope that every guest who stays can feel the warmth of home in Xululi, and we look forward to your next visit.
Faizal
Mei Yuan Deluxe Double Bed Room (Bathrobe + Smart Toilet)
Stayed in Jun 2024
Couples
5 review
4.2/5
Very Good
Posted on Jun 14, 2024
Beautiful hotel in a quite area. Walkable to Old Town. Easy access with DiDi or Taxi. Friendly staff. We had a big room and it was quite comfortable. The toilet is neat and proper.
Response from Property: Thank you for your stay, thank you for your comments, your stay is our honor, and you are welcome to come again next time.
Anonymous User
Cozy Queen Room
Stayed in May 2024
Other
4 review
4.2/5
Very Good
Posted on Jun 1, 2024
This small hotel is in a great location. Very few rooms but they are excellently furnished. It's a courtyard style property. The staff are great, helpful and informal. The manager speaks english and you can also use wechat with translation to communicate. Definitely a different and more friendly experience to larger hotels.
Response from Property: Thank you for your stay, thank you for your comments, your stay is our honor, and you are welcome to come again next time.
robitolo
Comfy Family Room
Stayed in May 2024
Travel with friends
7 review
4.7/5
Amazing
Posted on May 18, 2024
Here I am! The hotel is in a very convenient location and is welcoming and clean. It offers a free luggage transport service (to/from the South Gate) upon arrival and departure. But the real difference is made by Mr Joy, the hotel manager. I was welcomed by a cultured man, with a deep knowledge of the world and who speaks excellent English. From then on, he helped me organize excursions, rent bikes and responded to my every need as a traveler. Mr Joy's motto is: “be kind, be friendly, be honest”. What else!!
Response from Property: Thank you for your stay, thank you for your comments, your stay is our honor, and you are welcome to come again next time.
Alisi
Comfy Family Room
Stayed in May 2024
Travel with friends
12 review
5.0/5
Outstanding
Posted on May 3, 2024
We recently stayed at this hotel during our friend's travel to China and we had a fantastic experience. The beds were incredibly comfortable with heating bedsheets that kept us warm throughout the night. The room was well-stocked with all the necessary toiletries and clean towels.
One thing that really stood out to us was the excellent customer service. The manager, Joey, went above and beyond to help us with navigation and answer all of our questions. It was clear that he genuinely cared about our comfort and enjoyment during our stay. In addition, it was rare to find that all staff members spoke English, which made communication much easier for us as foreigners in China.
We also had the pleasure of booking an in-room massage during our stay, which was a phenomenal experience. The masseuse was skilled and attentive, leaving us feeling relaxed and rejuvenated.
Overall, we highly recommend this hotel for anyone looking for a comfortable and enjoyable stay in China. The combination of comfortable beds, excellent customer service, and English-speaking staff made our stay truly memorable. Thank you to Joey and the rest of the team for making our stay so pleasant.
Response from Property: Dear Guest,Thank you so much for taking the time to share your fantastic experience at our hotel. We are thrilled to hear that you found the beds incredibly comfortable and appreciated the heated bedsheets, well-stocked toiletries, and clean towels in your room.We are especially delighted to know that our customer service stood out to you. Joey and the entire team are committed to ensuring our guests have a comfortable and enjoyable stay, and it is wonderful to hear that this was reflected in your experience. Joey will be very pleased to hear your kind words.We are also glad that the in-
Chanyapat Lertwimolnun
Comfy Family Room
Stayed in Oct 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 31, 2023
This hotel is very good, Owner have good service mind, friendly and away caring. The room is clean, quit, warm, good facilities and comfortable. I will select this hotel again in next time. They can speak english as well and very nice. Love!!
Response from Property: Thank you so much for your kind words and positive review! We're thrilled to hear that you enjoyed your stay with us. Knowing that you appreciated our service, friendliness, and the cleanliness and comfort of the room means a lot to us. It's great to know that our efforts to communicate effectively in English added to your positive experience. We look forward to welcoming you back on your next visit. Your satisfaction and love for our hotel are truly motivating!Warm regards and see you next time! 🌸🌿