Lijiang Huama Junting Hotel (Lijiang Ancient City Heilongtan Branch) Reviews

Response from Property: Dear guest, thank you very much for choosing to stay at the Lijiang Huama Junting Hotel! Thank you for taking the time to review and share your stay experience with other guests amidst your busy schedule. We will continuously optimize our services and products to bring you a better experience and more unforgettable stay experience. We look forward to your next visit.

Response from Property: Thank you for your positive feedback. We are deeply moved by your memory of the wonderful time here, and it is our duty to provide guests with a wonderful stay experience. We are honored to receive your praise, and at the same time, we are more motivated to continue moving forward. Sincerely looking forward to your next visit and wishing you a happy life!

Response from Property: Dear guest, thank you very much for choosing to stay at the Lijiang Huama Junting Hotel! Thank you for taking the time to review and share your stay experience with other guests amidst your busy schedule. We will continuously optimize our services and products to bring you a better experience and more unforgettable stay experience. We look forward to your next visit.

Response from Property: Dear guests, hello! Thank you very much for your recognition and appreciation of our hotel. Your satisfaction is our greatest motivation and honor. We are very pleased to know that you chose our garden room type and enjoyed the spacious and comfortable accommodation. The cleanliness and tidiness of the room are our basic commitment to every guest. We are happy to make you feel the warmth and cleanliness of home. Thank you very much for your high praise for the enthusiastic service of Xiao Yang and Xiao Li at the front desk. They always adhere to the service concept of "customer first" and patiently and meticulously explain to you the hotel's various facilities, including laundry, gym, restaurants, etc., to ensure that you can fully enjoy the convenience and comfort of the hotel during your stay. Your likes and recognition are not only the best reward for our team's efforts, but also an incentive for us to continue to improve and improve service quality. We know that every guest's satisfaction is the hotel's most valuable asset, so we will continue to work hard to provide you with more thoughtful and meticulous services. Thank you again for your stay and review. We look forward to welcoming you again in the future. Whether it is a leisure vacation or a business trip, we will wholeheartedly provide you with better and more considerate services, making every stay a beautiful memory. I wish you a pleasant journey and look forward to seeing you again! Sincerely, Hotel Manager

Response from Property: Dear guest, Hello! Thank you very much for choosing our hotel as your place to rest in your busy schedule and for taking the time to leave us such a warm and detailed review. We are honored and cherished to know that you chose us without any strategy and just by chance. We are very pleased to know that you are satisfied with the spaciousness of our rooms, the completeness of facilities (especially the washing machine and dryer), and the ready access to hot water. This is exactly the embodiment of our commitment to creating a comfortable accommodation environment for guests. In addition, the room upgrade service you mentioned is one of our efforts to bring surprises and comfort to every guest, and we are glad that this intention has been recognized by you. Thank you especially for mentioning Xiao Yan's thoughtful service. He not only answered all your questions in a timely manner, but also added a bit of home warmth to your accommodation experience through welcome fruits and afternoon tea, as well as porridge in the evening. This is exactly what our team pursues-making every guest feel the warmth of home. Your satisfaction is our greatest motivation and the best affirmation of our work. I look forward to your visit again in the future and continue to enjoy everything we have carefully prepared for you. By then, we will do our best to bring you a more unforgettable accommodation experience. Thank you again for your support and love, and wish you a happy life and all the best! Sincerely, Hotel Manager

Response from Property: Dear guests, hello! Thank you very much for choosing our hotel and taking the time to leave us such a warm review. We are very pleased to know that you are satisfied with our nearby facilities, which is inseparable from the joint efforts of our surrounding communities and partners to create a convenient accommodation environment for you. Regarding the twin room upgrade you mentioned, we are very honored to be able to provide you with a stay that exceeds your expectations. This is not only an affirmation of the attentiveness and enthusiasm of our service team, but also the source of motivation for us to continuously improve service quality. Your satisfaction is our greatest success, and we are always committed to creating surprise and comfort for every guest. At the same time, your affirmation is also the best proof of our service attitude. Every employee has the most sincere smile and professional attitude, looking forward to bringing the warmth of home to every friend coming from afar. In the future, we will continue to uphold this service concept and continuously optimize and improve to ensure that every guest can feel our attentiveness and care. Finally, although you are not able to experience the magnificent view of Rizhao Jinshan from our rooftop this time, we believe that this natural wonder will become another wonderful expectation for your next visit. We look forward to welcoming you again and giving you a more unforgettable journey. Thank you again for your support and love, and I wish you a happy life and a pleasant journey! Sincerely, Hotel Manager

Response from Property: Dear guest: Hello! Thank you very much for your enthusiastic evaluation of our hotel. Your satisfaction and recognition are of great significance to us. We are very pleased to see that you mentioned that the hotel's environment is "quiet in the bustling city, convenient transportation around, and there are many delicious foods without any disappointments." We have always been committed to providing guests with a convenient and comfortable accommodation environment, and your feedback is the best affirmation of our efforts. Thank you in particular for your high praise for the housekeeper Xiao Yang. He always stands from the perspective of the guests and provides thoughtful service to every guest with a sincere and professional attitude. Your affirmation is undoubtedly the most valuable encouragement and reward for him. We will convey your feedback to Xiao Yang and encourage him to continue to maintain this excellent service attitude. We are deeply honored that you mentioned that "the overall satisfaction is very good, and it has left beautiful memories for this family trip." We know that every trip is a precious memory, and our goal is to create an unforgettable accommodation experience for every guest. Finally, you said "I will come again next time", which makes us look forward to it. We are ready to welcome you again at any time and promise to continue to provide you with quality service and comfortable accommodation. Thank you again for your valuable evaluation and support. I wish you and your family all the best and look forward to seeing you again! Sincerely, Hotel Manager

Response from Property: Dear guest, Hello! First of all, on behalf of all the members of Huama Junting Hotel, I would like to express my deepest gratitude and respect to you. Your satisfaction and recognition are the greatest motivation for our continuous pursuit of excellent service. We are honored to know that you originally booked three days, but stayed one more day because of your love for us. This is undoubtedly the best affirmation of our hotel environment, facilities and services. Your careful observation and high evaluation have encouraged us. The room facilities you mentioned are simple and comprehensive, and they reflect humanized design everywhere, which is exactly what our team has been working hard for. From the small board in the bathroom to the handrail in the shower room, to the washing and drying machine in the hotel, every facility is designed to make your stay more comfortable and convenient. We are very happy to see that these subtle details can exceed your expectations and bring you convenience and pleasure. In terms of hygiene, we are well aware of its importance to the guest's accommodation experience. Therefore, we strictly implement daily cleaning and disinfection to ensure that every guest can enjoy a clean and tidy accommodation environment. The timely replenishment of toothbrushes and other supplementary supplies you mentioned is also part of our service details, aiming to make you feel as clean and comfortable as when you first saw it during your consecutive stay. In terms of service, we always adhere to the principle of "guests first" and are committed to providing intimate and thoughtful services to every guest. From the concise but thoughtful room supplies, to the enthusiastic and quick service response of Xiao Yang and Xiao Xiao at the front desk, to the thoughtful measure of free airport transportation for three consecutive days, every service is to make your journey easier and more enjoyable. Regarding the environment, the rooftop observation deck and the sun garden in the building undoubtedly provide you with a good place to relax and enjoy the beautiful scenery. We are very happy to see that you can find your own tranquility and beauty here. At the same time, we also listened carefully to your suggestions on surrounding facilities. The idea of ​​adding vending machines is very pertinent. We have included it in the future improvement plan, striving to provide you and all guests with a more convenient living environment. Finally, you are willing to recommend our hotel to others. This trust and support is our treasured wealth. We look forward to your choosing us again next time you visit Lijiang, and we also look forward to letting more guests experience our service and enthusiasm through your recommendation. Thank you again for your valuable comments and trust and support. I wish you a pleasant journey and a happy life! Sincerely, Hotel Manager

Response from Property: Dear guest, thank you very much for your detailed and high evaluation of our hotel! We are honored and pleased to know that you are satisfied with our environment, breakfast, service and location. "The environment is particularly good, the hotel is a garden-style hotel" - we have been committed to creating a warm, natural and quiet accommodation environment for guests, and your recognition is undoubtedly the greatest affirmation of our efforts. "The breakfast is rich" - we are very happy to hear your evaluation of the breakfast, and the rich selection is designed to meet the taste needs of different guests, so that your day starts with deliciousness. "Butler Xiao Yang's service is very enthusiastic, and he also upgraded the room type for free" - Xiao Yang is a very outstanding member of our team, and his enthusiasm and professionalism are the embodiment of our service concept. At the same time, upgrading the room type for you for free is our sincere thanks for choosing our hotel again, and I hope this will add a surprise and comfort to your accommodation experience. "The location of the hotel is also good, and it is convenient for us to drive anywhere" - the convenient geographical location is a major advantage of our hotel, and we are proud to provide convenience for your travel. Thank you again for your valuable comments and support, and look forward to your next visit. I wish you a pleasant journey and all the best! Sincerely, General Manager of the Hotel

Response from Property: Dear guest, thank you very much for your praise and recognition of our hotel! All our staff are deeply honored and encouraged to know that you felt like being in a garden-like beautiful environment in our hotel and spoke highly of our service as "warm and considerate". Keeping the environment clean and hygienic has always been our unremitting goal. Getting your recognition is the greatest support and encouragement for our work. You mentioned that "the overall feeling is great". This is exactly the accommodation experience we strive to create, aiming to make every guest find the warmth and comfort of home here. Knowing that you will still consider choosing our hotel as your stay when planning your trip to Lijiang in the future is undoubtedly our greatest trust and expectation. We promise that, whether now or in the future, we will continue to improve service quality, maintain a beautiful and hygienic environment, and ensure that every stay can exceed your expectations. Thank you again for your valuable feedback and we look forward to providing you with an excellent stay again in the near future. I wish you a pleasant journey and all the best! Sincerely, Hotel General Manager

Response from Property: Thank you very much for your valuable evaluation of our hotel! We are very pleased and encouraged to see that you have given high praise to all aspects of the hotel. Regarding the location of the hotel you mentioned, it is true that our hotel is only about 10 minutes' drive from the ancient city, and the transportation is very convenient. At the same time, as a member of the hotel chain, we have been committed to providing guests with a high-quality accommodation experience. Convenient parking is also a major advantage of our hotel. We strive to provide convenient parking services for self-driving guests. The room you mentioned is clean and spacious, which is what we have always pursued. We hope that every guest can have a good time in a comfortable environment. The large public area of ​​the courtyard is also one of our features. We hope that guests can feel the nature and tranquility while enjoying their stay. The enthusiasm of the front desk service is also one of the cultures of our hotel. We always believe that high-quality service can make the guests' accommodation experience more perfect. Regarding the cost-effectiveness you mentioned, we are very happy that you think it is very cost-effective to include double breakfast at a price of more than 300 yuan during the National Day. We have been committed to providing guests with a value-for-money accommodation experience, so that every penny you spend is worth it. Finally, thank you very much for your recommendation! Your satisfaction is our greatest motivation. We will continue to work hard to provide more guests with high-quality accommodation services. Looking forward to your next visit! Sincerely, Hotel General Manager

Response from Property: Dear guest, thank you very much for your positive review of our hotel! We are honored and encouraged to know that you spoke highly of the size of our room, the sound insulation, the variety of breakfast in the restaurant, and the service of Xiao Yang and Xiao Yan at the front desk. Your satisfaction is our greatest pursuit and the driving force for our continuous progress. Xiao Yang and Xiao Yan will be very pleased to know that you recognize their service so much, and will continue to welcome every guest with fuller enthusiasm and thoughtful service. Thank you again for your visit and valuable comments. We look forward to your choosing our hotel again next time you come to Lijiang to provide you with a better accommodation experience. I wish you all the best and look forward to your visit again! Sincerely, Hotel General Manager

Response from Property: Dear guests, hello! Thank you very much for your high evaluation of our hotel and the front desk team Xiao Yang and Xiao Zhang! We are honored and pleased to learn that you are satisfied with our service. Xiao Yang and Xiao Zhang are the pride of our hotel. Their enthusiasm, initiative and affinity are exactly the service standards that our hotel has been pursuing. At the same time, we are also very happy to hear your affirmation of the room layout, sanitary conditions, bedding comfort and shower water speed. We have always been committed to providing every guest with a warm, comfortable and clean accommodation environment, and your satisfaction is our greatest motivation. Regarding breakfast, we are very glad that you like our variety and delicious taste. We carefully select ingredients and cook them with heart, hoping that every guest can enjoy a hearty breakfast in the morning and inject full vitality into the new day. Thank you again for your recommendation and praise. Your satisfaction is our driving force for continuous progress. Looking forward to your next visit, we will continue to serve you wholeheartedly and create a better accommodation experience for you! I wish you all the best and a happy life! Sincerely, General Manager of the Hotel

Response from Property: Dear guest, thank you very much for choosing our hotel as the perfect ending to your trip to Lijiang and giving us such a high rating. This is a great honor and encouragement for us! We are pleased to hear that you are satisfied with our cleanliness. We have been committed to providing a clean and comfortable accommodation environment for every guest, and your recognition is the greatest affirmation of our efforts. For breakfast, we are glad that you enjoyed our carefully prepared meals, especially the fermented rice dumplings, Yunnan special rice noodles and cakes, and rose biscuits, which were specially selected by us to allow guests to experience the authentic Yunnan flavor. We are very happy that you recognized the convenience of self-service laundry and drying services. Sister Xiaofeng and Xiaokun's attentive service is a reflection of our hotel team's commitment to providing personalized and considerate service to every guest. We encourage our employees to proactively communicate with guests to resolve any questions and needs they may have during their stay, making their stay experience more pleasant and worry-free. Thank you again for your valuable review, it will inspire us to continue working hard to continuously improve service quality and provide more guests with an unforgettable stay experience. We look forward to making our hotel a warm haven once again in the days to come. I wish you a happy life and a safe journey, sincerely, Hotel Manager