No.34 Cuiwen Section of Xinhua Street, Gucheng District, Lijiang, Yunnan, 674100, ChinaView Hotel Details
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Leisure YueGuLou Inn Guest Reviews
4.8/5
Excellent
1559 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.9
Cleanliness4.8
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All reviews(1559)
Positive reviews(1551)
Reviews with photos/video(784)
Great service(877)
Loved the view(398)
Classy environment(302)
Tasty food(150)
Offers pick-up/drop-offs(149)
Tasty restaurant(70)
Many amenities(60)
Negative reviews(8)
Dayana Zakir
Garden Boutique Room (Double bed)
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 5, 2024
Very friendly owner! We have trouble with our heavy luggage and the owner help us to carry our bag! Location is very near to the old town which is very convenient. The owner even help us to booked to taxi to get back to the train station and I accidentally left my bag inside the taxi, call the hotel owner and he asked the driver to return our bag at the train station!
My room got free upgraded because we have so many luggage, got free breakfast but we didnt manage to eat because our itinerary is very early.
Overall, room is clean, polite and helpful owner!
Highly recommended!
6/7
Response from Property: Hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time. Your praise has given great encouragement to the inn and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, I wish you a happy life! There are also photographers who can take photos for free when you stay in the hotel.
Char87
Garden Boutique Room (Double bed)
Stayed in Jun 2024
Couples
7 review
5.0/5
Outstanding
Posted on Aug 4, 2024
Highly recommended, this stay is so beautiful, its has everything all in 1, foods, photo spots, nice view, nice food, clean room, they free upgrade us to bigger rooms, bigger space for luggage, the hotpot is awesome, plus the view, woow, really had a good time, they give free photo after you dine in there, alot photo spot in this stay, the free breakfast in the morning also very good, the owner give us free coffee before we leave the stay, at night view also awesome facing the city, must contact the owner to helping on luggage as the place is quite far inside 👍👍
6/19
Response from Property: Thank you very much for staying at Yuegulou! Yuegulou has always treated every guest as our own family. We will continue to work hard to strengthen management and improve service awareness, provide you and all VIPs with more detailed services, and create a warm and home-like atmosphere for every guest. Thank you again for your good comments on our hotel! We look forward to seeing you again!
Francesca 肖雪
Garden Boutique Room (Double bed)
Stayed in Aug 2024
Couples
2 review
5.0/5
Outstanding
Posted on Aug 15, 2024
We had an amazing stay, good service, very friendly staff and a stunning view over the old town.
Definitely recommend!
Response from Property: Thank you very much for your support of our inn. We always believe that a good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. Welcome your next visit. There is also a photographer at the hotel to take pictures.
thisjason
Sunshine Boutique Room (Double bed)
Stayed in Jul 2024
Couples
4 review
5.0/5
Outstanding
Posted on Jul 25, 2024
The staff were extremely helpful to provide assistance and suggestions. The inn is beautiful and well located just above the old town. Wonderful view daily.
They also run a restaurant in the evening and it’s always packed. Will come back someday.
6/12
Response from Property: Dear distinguished guest: Thank you very much for staying at Yuegulou! Yuegulou has always treated every guest as our own family. We will continue to work hard to strengthen management and improve service awareness, provide you and all distinguished guests with more detailed services, and create a warm and home-like atmosphere for every guest. Thank you again for your good comments on our hotel! We look forward to your visit again!
Asnawi Tee
Garden Boutique Room (Double bed)
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 21, 2024
First of all, the staff are all very helpful, they help us to bring our luggage to the hotel until inside the room which we dont need to carry anything to our room. The person in charge is very generous that he give a free upgrade to our room. And the most important thing is the view of hotel is marvelous. Despite it was rainy and cloudy the view still marvelous and good for people who want to have a nice view of the ancient town
Response from Property: Thank you for choosing to stay at Yuegu Building. Thank you very much for your recognition of us. We have always adhered to high-quality and excellent hospitality service standards and strive to bring a warm and comfortable stay experience to every guest. Thank you again for your praise. Sincerely Looking forward to your next visit, thank you! There is also a photographer at the hotel who can take photos for free.
Guest User
Garden Boutique Room (Double bed)
Stayed in Jul 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jul 20, 2024
Friendly receptionist, good service! Location is accessible to everywhere. And you can get a FREE and professional photographer for taking photos with the views. Breakfast is good and delicious. Definitely recommend and will visit again!
Guest User
Garden Boutique Room (Double bed)
Stayed in Jun 2024
Family
5 review
5.0/5
Outstanding
Posted on Jul 3, 2024
The boss of hotel very friendly and family. I feel i am like ar home. The location just 5 minutes to old town of lijiang. If i am go to lijiang again make sure i am in your hotel sir.
How about the room? Very cleaned
How about the service ? 10 stars
Thankyou very much boss of hotel
FrankyTran
Garden Boutique Standard Room
Stayed in Jun 2024
Solo travelers
16 review
5.0/5
Outstanding
Posted on Jun 8, 2024
Excellent service, the owner help me carry luggage from drop off point to his hotel because it is up in the mountain. There is free professional photographer in the hotel that help you take nice photos. The hot pot restaurant also in the hotel with beautiful view.
Response from Property: I am really excited to see the simple but profound praise from the guests, and they also recognize our service so much~ We at the inn strive to provide the most considerate and meticulous service to every guest and bring great value to every guest experience. Liangsu Yuegulou is an inn full of youthful vitality. It shows guests the unique charm of the inn with its simple style and warm and considerate service. Encouragement from guest officers is the greatest support and encouragement for the hotel. We will serve every family member with heart and look forward to meeting you next time. There are photographers in the hotel who can take photos for free.
T-D
Guestroom (Double bed) (Balcony)
Stayed in May 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jun 8, 2024
I had the best time here, I felt safe and well looked after the whole time.
The hotel owner is extremely helpful, helping me with taxis and day trips plus offering advice on local products for gifts
Everything felt like a personal touch and that I was welcomed into the community, they even noticed my preference for coffee over tea and made the effort to meet my taste.
Plus I also have photos, they are offered for free it's a great way to remaind me of this fantastic trip.
I hope to be able to return in the future
Response from Property: It is really exciting to see the simple yet profound praise from the guests, and they also recognize our service so much~ We at the inn strive to provide the most considerate and meticulous service to every guest and bring every guest a super value experience. Liangsu Yuegulou is an inn full of youthful vitality. It shows the unique charm of the inn to the guests with a simple style and warm and considerate service. The encouragement from the guests is the greatest support and encouragement for the hotel. We will serve every family member with our heart and look forward to meeting you next time. There are also photographers who take photos for free when you stay in the hotel.
Guest User
Guestroom (Double bed) (Balcony)
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 15, 2024
The hotel is located in the center of Lijiang Old Told but not like other hotels on the street, it has an amazing because of its height. The room is very clean, the restaurant also has the best view in town with tasty and delicious traditional foods like hotspot,...The hotel owner was very helpful and friendly as well, he helped us a lot and gave us very clear instruction what place was good to travel to. I will definitely come back this place when I come back to Lijiang.
Response from Property: Thank you for choosing to stay at Lijiang Yuegulou Guanjing Inn during your precious trip to Lijiang. We are committed to providing comfortable and considerate services to every guest and creating a warm feeling of home away from home. We will send out your belongings as soon as possible. This is what we should do! We sincerely look forward to your visit again! I wish you a happy life!
Nalin Janewitvichaikul
Garden Boutique Standard Room
Stayed in Oct 2024
Family
9 review
4.7/5
Amazing
Posted on Nov 2, 2024
We can see the top view of Lijiang Ancient town at the hotel. The hotel owner is nice and often asked our need.
Ana Brincano
Garden Boutique Room (Double bed)
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 31, 2024
Beautiful hotel located in the old town. The hotel's restaurant/terrace has amazing views of the city and mountains. The rooms are very comfortable and have all the needed amenities. The staff was very helpful and always available to answer our questions. Communication was easy with automatic translation. The only downside is that cars cannot drive to the entrance of the hotel and with heavy luggage it's not easy to reach the hotel. But the staff promptly helped us carry our luggage. Would definitely recommend this hotel to anyone visiting Lijiang.
Lakaleigh
Sunshine Family Suite
Stayed in Oct 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Oct 30, 2024
Very pretty Inn, the boss was very friendly and helpful arranging transportation. The hotel is located near a fun night market with lots of delicious foods and also has a restaurant on the top floor with alot of photo opportunities
Lynnea H
Sunshine Family Suite
Stayed in Apr 2024
Family
15 review
5.0/5
Outstanding
Posted on Apr 12, 2024
Excellent customer service. You will enjoy the scenery at this hotel because of the location.It's close to the old town street where it becomes very lively at night. Additionally, there is an in-house photographer that takes your photos as an in-house guest here for free and will send you via wechat. The front desk is very helpful.
Response from Property: Dear distinguished guest: Thank you very much for staying at Yue Gu Lou Inn. We are deeply honored to be able to provide you with service! Thank you for your recognition and praise of our services. Your satisfaction is our greatest affirmation and encouragement! We will also continue to work hard to provide every service carefully and provide you and all distinguished guests with more meticulous and considerate services. Thank you again for your review. We sincerely look forward to welcoming you to stay at Yuegu Building again in the near future. We also sincerely hope that your next stay will give you a full score. All the staff of Yue Gulou sincerely wish you and your family good health, safety and happiness! There is also a photographer at the hotel to take photos.
ssyikkin
Sunshine Family Suite
Stayed in Oct 2024
Travel with friends
1 review
4.5/5
Great
Posted on Oct 20, 2024
I recently stayed at this hotel for two nights, and I can't recommend it highly enough. The service was outstanding from the moment we arrived. The owner went above and beyond to ensure our comfort, paying attention to every detail. His helpfulness was truly exceptional, making us feel right at home. He was also very coonsiderate to us Muslims.
Overall, this hotel offers not only great amenities but also a warm and welcoming atmosphere. I would definitely stay here again!