Search Best Hotels in Lille

Location is good, near the Lille Flandres station. Also near a collapsed building, which is a little scary, but was not a problem during our stay. Hotel is beautiful & clean, although each room has a different layout, so quality may vary a bit. Concierge is very nice, but is not always guarding the front desk. Biggest problem is the hotel is infested with mosquitoes & has no air conditioning. My room also didn't have any outlets near the bed, making it difficult to plug in my phone or fans.

We were assigned an accessible junior suite though we didn't request an accessible room.. The bathroom was half finished and the wiring was not completed with the switches for the separate toilet and bath located in the doorway. There were signs pasted on the door to the toilet and the door to the shower stating that the hotel offered its apologies for the inconvenience! There was a workman's support pole found under the sinks which had to be removed by the technician when we complained. There was not a single hook, clothes stand, towel rack or rail anywhere in the bathroom, toilet or room. The hotel staff explained that they would send a technician a second time to drill hooks in the bathroom, we didn't bother since we were staying only 2 nights and didn't want the dust. The shower glass in the shower stall could not contain water within the stall and the floor became wet after we showered. Location wise the hotel is perfect and the staff were polite. Breakfast was a mix of hot cooked food and the usual cold cuts, cheeses, breads, yoghurt, fruits and juices. The breakfast room changes to a bar at night which serves affordable and nice cocktails.

The location is good, but the hygiene is not very good. There were mosquitoes as soon as we entered the room, and we also found spiders later😢The bathroom design is very strange, there is no bath screen or shower curtain to separate dry and wet areas. I have booked many hotels on the trip.com platform, and this is the one with the worst experience. In addition, two hotel platforms in a row did not notify the hotel of opening a sofa bed according to the reservation remark. The hotel was not prepared at all. Fortunately, the hotel acted quickly and only delayed about 15 minutes. It may seem like a small matter, but the experience is real. Difference.

We had a horrible experience with Mama Shelter Lille. We got stranded in Lille so booked last minute, which was only possible through *********** with prepayment. When we arrived late in the evening with our children it turned out there was a very loud dance party going on in the hotel, reception area and bar. Our rooms would be just above this. One member of reception staff laughed with us for being so stupid to prepay, said there was nothing to be done, and continued chewing gum and slopping on his chair, smirking and oggling the party-goers. It was like standing with the children and our bags in a very loud and sleezy night club, and I stood there for an hour with the basses banging on my ears while his colleague did try to fix things, but he couldn't contact anyone from the hotel or do anything or wasn't allowed to do anything at all, except in the end find us another hotel because by then it was after midnight and I couldn't book anything else anymore. Tried to call them several times today about my refund, but no one picked up the phone. If you want to try sleeping in a loud night club with funky furniture, this is your place. If not, or if you are traveling with children, best to stay away. It's not for you. Wish we knew. I am still trying to get my money back...

Very conveniently located, walking distance from Eurolille Station and also to city centre. They very kindly allowed me to check into my room earlier as there was a room available and I was able to rest and freshen up from early morning train travel. Deeply appreciated. Room is more spacious than expected. Enjoyed my stay. Highly recommended

Personnel charmant efficace réactif Gros bémol pour les cartes de notre chambre (101) qui se démagnétisaient à tout bout de champs. Mais le personnel nous les remplaçait directement sans discussion et sans jugement de notre utilisation.

A characterful old building with secure courtyard parking, in a residential area, twenty minutes walk to the City Centre. The history of the building is on show as soon as you enter the lobby with ornate lift to complement the look. The rooms have a loft warehouse feel with sturdy room doors. The indoor restaurant feels as though it was taken from a French period drama and was wonderful. With a pleasant seating area outside to the rear hidden by the front façade this really is a little gem. Liile centre has all of the beauty one can imagine of a French city. The cobbled streets and dramatic architecture a feast for your eyes. I liked it.

Once we located it (I would recommend NOT USING GOOGLE MAPS) it is very well located using Opera House and Apple Store as landmarks and it is close to Lille Europe. Whilst the rooms are small and the lift even smaller it is not any different in size to any other city centre hotel I have stayed in. The staff were friendly and accommodating and the breakfast is perfectly adequate with freshly squeezed orange juice (you do have to request this it is not left out in the buffet area). Certainly had no complaints and would stay here again. My only small complaint is an a typical English tea drinker that the basic Thè was not available but this is a small ****** on what is otherwise a good value for money stay.