Name: Novotel Lima San Isidro
Address: Av. Víctor A. Belaúnde 198, Lima, Lima Province, LIMA 27, Peru, Av. Víctor A. Belaúnde 198, Overseas, Peru
Rating: 4.5

Novotel

All reviews

Positive reviews

Excellent hotel  with first class service. Front desk staff is friendly and provide swift respond.

環境一流，早餐特別好吃，適合中國人的口味，下次有機會來立馬這裏出差，首選這裏，而且是安全的地方，晚上出去也不用擔心治安

The environment is first-class and the breakfast is particularly delicious. It suits Chinese tastes. Next time I have the opportunity to come here for a business trip, I will choose this place. It is also a safe place. You don’t have to worry about security when you go out at night.

優點：房間很大。服務人員比較熱情。位置不錯，附近有家餐館的甜點非常好。
缺點：設施比較老舊，房間衹有入住當天有一瓶水，後面自費13索爾一瓶。

Pros: The room is huge. The service staff are quite enthusiastic. The location is good and there is a restaurant nearby with very good desserts.
Disadvantages: The facilities are relatively old. The room only has a bottle of water on the day of check-in, and you will pay 13 soles for a bottle afterwards.

房間乾淨寬敞，附近有中餐，早餐非常好，商務出差方便。前台服務也很高

環境和地理位置都非常好，很乾凈 價格非常合適

Restaurant

24-hour front desk

Luggage storage

Swimming Pools

Wi-Fi

Breakfast

Pets allowed

Non-smoking room

All Languages

English

Chinese

All Room Types

Standard Double Room

Standard Twin Room

Executive Double Room

Reservé 2 habitaciones standard para año nuevo 2024, una con cama matrimonial para mi hijo y para mí, y la otra con 2 camas. Y al momento de la reserva especifiqué que necesitaba que estén una al lado de la otra, o exactamente al frente. Cuando hice check in, fuimos a las habitaciones y la mía era cama doble y encima no estaban al frente, felizmente la señora de recepción pudo solucionar pero estuvimos bastante rato esperando.  Luego, a las 5y30pm aprox llamo a Room Service para pedir la cena de mi hijo, me contesta un chico y me toma el pedido. Pasa 1 HORA, llamo para saber cuánto más iba a demorar y un señor de restaurante de muy mala manera me dice que no tiene ningún pedido y que no era su problema porque él acababa de entrar a turno. Me pareció una pésima atención y pésima forma de resolver un problema. Obviamente tuve que volver a hacer el pedido y esperar más, pero dejó mucho que desear la respuesta de su personal del restaurante e hizo que me amargue el momento.  Finalmente, en recepción a la hora del check in preguntamos si Room Service atendería normal hasta las 11pm, nos dijo que sí. Cuando nos fueron a dejar la comida de mi hijo, volví a preguntar al mozo y me dijo que ya no tomaban pedidos porque estaban con la cena buffet. Entonces nos iban a dejar sin cena a mi familia y a mí, ya que al estar con un niño pequeño él ya iba a dormir y yo no iba a poder salir al restaurante. Después de insistir, accedió a tomarnos el pedido pero tenía que ser en ese momento (siendo 7pm, comida llegó 7y20) y lamentablemente tuve que cenar comida fría ya que recién pude hacerlo después de dormir a mi hijo a las 8y30pm aprox.  Realmente no volvería al hotel por tener tantas malas experiencias en 1 solo día de estadía.

Went to Lima on business for 12 days May/June. My office in Lima chose the hotel.  On arrival after flight delays making the 16 hour journey a 26 hour journey, the receptionist and security staff were very nice.  Rooms were certainly adequate, I did not have a great view from my 5th floor room, but that’s life.  Breakfast was buffet style and good, the bar staff (especially Victor and John) were very friendly and all the staff would greet you with a smile.  One of the best parts of this hotel was the location. Incredible number of great restaurants within a five minute radius, a nice park to walk through and not far from the touristy area of Miraflores.  I am going back here early July for another couple of weeks and am really looking forward to it.  Oh, and they do a decent pisco sour ❤️

Novotel was in a perfect location for our purposes. The rooms where comfortable and clean,  They had a new ironing board and iron in each room. The toilet was separate to the bathroom. The beds were comfortable and pillows perfect. The management was obliging and friendly.  The foyer of the hotel was appealing with space to sit while we waited for lift.  We didn't eat in the hotel, but the atmosphere of the dining room was lovely.  I had my best Mojito ever at Novotel.

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20.0km from Jorge Chavez International Airport

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Discover 57 reviews of Novotel Lima San Isidro, rated 4.5 by real travellers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Novotel Lima San Isidro Reviews: 57 Verified Reviews Latest 2024 | Trip.com

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Novotel Lima San Isidro Reviews

Novotel Lima San Isidro

Novotel Lima San Isidro Guest Reviews