Guest User
July 28, 2024
We have just come back from a wonderful 1 weeks stay at Villa Dirce and we couldn't have picked a more perfect place to stay, from the minute we arrived to the minute we left, we have all been so well looked after and we were very sad to leave. On check in, it had taken us around 4 hours from the airport to the Hotel which was very tiring for all of us, due to the fact it was market day in Malcesine which happens once a month. As soon as we entered the Hotel we were greeted by Christiana who was so helpful with everything, she gave us our rooms and welcomed us to the bar for a welcome drink. Upon entering our room, we were pleasantly surprised on how spacious it was, cleanliness just perfect, and this was continued throughout the week, our room maids were excellent and did a fantastic job throughout our stay. The views of the lake from our room were breathtaking, it's a view you can never tire of and a lovely way to start off every day. Breakfast every morning was always well stacked, Giagomo is an excellent waiter, from the first time in breakfast, he remembered our preferred hot drink all week and we had a Cappuccino waiting at our table every morning once he noticed our arrival. The choice of breakfast was excellent, there is loads of choice and was always well stocked. Breakfast is managed perfectly at the Hotel. The Pool area was always clean and tidy, Housekeeping have got the cleanliness perfect throughout the Hotel, there are plenty of Sun Loungers to use, the only thing there isn't, is much of a shaded area, the best place for this is on the bar/restaurant area. Getting in and out of town is also very easy, the Hotel put on a minibus in to town and back out again, the drivers Claudio, Mario & Vito did the majority of our trips, all great guys, my husband likes to talk and they were all helping him with his learning of Italian. The only issue which isn't really an issue was that there is a long wait during the day for the bus to pick you up, maybe put on a trip at 3pm and 4pm to bring guests back, because 5pm is a little late if you just want to pop to shops for a few hours. A few other staff I would like to mention are Anna (Reception), Anna, Gloria & Julia on the Bar, all were fantastic and very helpful throughout our stay, thank you all for making our holiday so memorable, we will be back one day. Grazie mille!