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Verified reviews
Location4.1
Amenities4.0
Service3.8
Cleanliness4.1
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All reviews(96)
Positive reviews(8)
Reviews with photos/video(4)
Negative reviews(1)
Guest User
Superior One-Bedroom Apartment
Stayed in 2024年2月
Family
3 review
3.0/5
Posted on 2024年2月13日
The checking process for this apartment was the most painful part ever, they have left things to technology but their tech didn’t seem to work . After 30 mins call with advisor in middle of night finally we checked in our room.,
One miss at Trip.com’s side is that I was never provided the correct booking number starting with 6 which was to be used for machine check in which caused all the confusion and time wastage.
The room and location itself were ok and walkable to most shopping, eating and attractions in Lisbon.
We took apartment for 4 which has a double bed and 2 single sofa beds up and down , overall apartment is small for 4 but functional in small space.
Jenbbbbb
Studio
Stayed in 2023年2月
Couples
7 review
1.2/5
Posted on 2023年2月20日
Really disappointed for my honey moon trip
This hotel room is under size
Booked 34 sqm n give me 19 sqm
Refuse to change room
Toilet / shower super stink
No air vent
Bed is not queen size only 1.2 m
Head board missing
Lols like under construction
The TV reception is bad
Wall is thin
Wall paint is peeling
Totally not recommend
Guest User
Superior One-Bedroom Apartment
Stayed in 2023年3月
Travel with friends
3 review
4.5/5
Great
Posted on 2023年3月10日
I had some trouble to check-in at the kiosk, so needed to call to the help center, which was helpful.
And I had to pay overcharged city tax on the kiosk to finish the self check-in and I was told to send an email to claim the refund.
Apart from that the place was enjoyable to stay.
Guest User
Superior One Bedroom Apartment
Stayed in 2021年11月
Family
21 review
4.2/5
Very Good
Posted on 2021年12月20日
Good location, it's hard to check in by machine
Gerard
Studio
Stayed in 2024年2月
Couples
1 review
4.7/5
Amazing
Posted on 2024年2月8日
Small room but very well located, bright, clean and with all the essentials. The space is very well optimized and the appliances work great.
Original TextTranslated by Google
Guest User
Superior One-Bedroom Apartment
Stayed in 2024年1月
Family
1 review
4.7/5
Amazing
Posted on 2024年1月22日
All perfect
Original TextTranslated by Google
Yls S
Deluxe Studio
Stayed in 2024年1月
Couples
5 review
3.0/5
Posted on 2024年1月3日
Access codes never work, if I'm late and can't contact someone I can't log in due to the system taking too long to update the reservation
Original TextTranslated by Google
wangry
Studio
Stayed in 2023年3月
Solo travelers
16 review
4.0/5
Very Good
Posted on 2023年3月30日
Because it is an apartment, the whole self-service system operates to obtain the room number and password, and the service is not available. I give 3 points because the self-service machine is equipped with a telephone. If you encounter problems, you can ask for help. The apartment facilities are definitely not comparable to the hotel, but the overall is very clean and hygienic. The location is very central, it belongs to the core area of scenic spots, it is very close to the commercial plaza and baixa on foot, and there are many places to eat. Tips: Due to the small size of the room, a maximum of 2 people.