Turim Terreiro do Paço Hotel Reviews

Excellent location. Clean room with nice amenities. The staffs are helpful.

Thank you so much for the amazing experience ! Nice amazing experience!!

As my flight was cancelled, I immediately informed the hotel. We received approval that our stay would be delayed for one day. The next day I checked in and went to my room to find that the room I had rented had been downgraded. When we told the reception, the room we had reserved was no longer available. It said it was a system error, but I was supposed to contact you via email, but I don't know why this is happening. I don't understand. Since we did not include breakfast, we were told that breakfast would be provided, so we were not charged for the first day. You will be charged for the second day, and when you tell the receptionist, I was told that breakfast was only for one day. When they told me they would provide the service, they didn't say it would only be for one day, and I was disappointed that they were so stingy that they wouldn't give me the 3-day stay after my room was downgraded. Did you pay for breakfast on the second day? only asked I thought it was obvious, but after saying ``YES'', nothing was said. This was a very unpleasant hotel service because there was a system error even though I contacted them. The receptionist didn't seem to be disappointed either.

Good service, good location, small room

The room is very small, the hygiene is average, and the service is poor. It seems like I owe the front desk money. I also need a deposit for the minibar.