R. de Dona Estefânia 71 75 75 77, Lisbon, Grande Lisboa, 1150-132, PortugalView Hotel Details
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1 night
Neya Lisboa Hotel Guest Reviews
4.1/5
Very Good
77 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities4.1
Service4.0
Cleanliness4.1
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All reviews(77)
Positive reviews(7)
Reviews with photos/video(1)
Negative reviews(2)
Maddi McDougall
Standard Double Room
Stayed in Jun 2024
Couples
6 review
4.5/5
Great
Posted on Jun 20, 2024
Clean rooms and friendly service.
Little bit of a walk to the centre of the city and hilly so if you are not into walking perhaps not the location for you.
Guest User
Standard Room With Extra Bed
Stayed in Feb 2024
Family
3 review
5.0/5
Outstanding
Posted on Mar 2, 2024
Lovely hotel. The staff was very helpful.
WongShirley
Standard Room With Extra Bed
Stayed in Jul 2023
Family
1 review
1.5/5
Posted on Jul 9, 2023
Not recommended this hotel not honest to accept Trip.com vouchers description for payment for 3 adults, as impolite staff excuse only one person reservation, hotel need me to pay 25 Euro each person X2 each night each room. The extra cost now settled with Trip.com
Guest User
Standard Room With Extra Bed
Stayed in Jul 2023
Family
2 review
2.0/5
Posted on Jul 8, 2023
NOT recommended as hotel not honest when I check in, staff need me to pay two extra cost of my family members at 25 Euro each room each night just excused I have only reserved one person through Trip.com (my vouchers noting that costs cover all 3 persons). Trip.com failed to liaise with hotel staff and Trip.com agreed refund me back about 70% of total cost that but I disagree that I still negotiate 100% when I am back to UK.
doubleheshan
Standard Single Room
Stayed in Sep 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 7, 2023
Although the room is small, it is cozy and the bathroom is large.
There are bicycles you can rent for free and you can ride around the city.
Breakfast includes exquisite bread, delicious meat salad, vegetables, fruits and coffee.
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Guest User
Standard Room With Extra Bed
Stayed in Feb 2024
Family
1 review
4.2/5
Very Good
Posted on Feb 26, 2024
The location is satisfactory, but at night it is difficult due to the distance to the metro. The assigned room was in the attic, did not have a sofa as described and the extra bed was missing, which was quickly placed. It's comfortable, but I thought it would be better. Very simple. The toilet is nice and clean but the silicones and rubbers need to be changed. The breakfast is satisfactory or even good, but it was also disappointing. There is no fruit, for example. In other words, it would be a good 3*. The staff are really 5*, they are in fact some of the best I have ever experienced. Maybe because of the customer service, I believe I will be able to repeat it.
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Kumah
Standard Double Room
Stayed in Jul 2023
Solo travelers
6 review
4.2/5
Very Good
Posted on Jul 18, 2023
Hotel 20 minutes from El Cortes Ingles shopping center. Restaurant on site from Monday to Friday for lunch. Bar open until 11 p.m. The must. Free bike rental to get around Lisbon
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Guest User
Standard Double Room
Stayed in Aug 2023
Friends
5 review
5.0/5
Outstanding
Posted on Aug 9, 2023
Very nice. The room is very clean. Breakfast is provided.
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Anonymous User
Standard Double Room
Stayed in Dec 2022
Couples
3 review
3.5/5
Posted on Dec 11, 2022
Reserved room with Queen size bed and window.
We had a room with two single beds.
They still found the solution by putting us in a room with a Queen size bed.
Except that in this room there are no windows... We didn't say anything because we didn't want to change rooms twice.
Decent breakfast room a bit small.