Rua Eça de Queiroz 24, Lisbon, Grande Lisboa, 1050-096, PortugalView Hotel Details
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SANA Capitol Hotel Guest Reviews
4.3/5
Very Good
107 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.3
Service4.3
Cleanliness4.3
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All reviews(107)
Positive reviews(7)
Guest User
Double or Twin Room
Stayed in May 2023
Couples
52 review
3.0/5
Posted on Jun 28, 2023
Small and partially renovated room, they forgot to change the old carpet. Air conditioning does not work well, only one elevator serves the entire hotel.
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wu4525
Double or Twin Room
Stayed in May 2023
Family
10 review
4.0/5
Very Good
Posted on Jul 19, 2023
The location is very convenient near the Marqués de Pombal Square and the surrounding area is quite quiet.
Breakfast is similar to the basic buffet breakfast in most hotels
There is no hot water kettle in the room, only a capsule coffee machine. If you need hot water, you need to ask the front desk for a hot water kettle.
The coffee and tea provided in the room are only available when they are used up, and you need to pay for refills (this seems to be the case in Portugal)
The air conditioner is not the one that displays the temperature. It takes a while for the effect to be effective after adjusting the temperature.
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Guest User
Double or Twin Room
Stayed in Nov 2023
Business travelers
4 review
4.2/5
Very Good
Posted on Jan 1, 2024
It was okay before, but not so good now.
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Hugoao47
Double or Twin Room
Stayed in Jan 2023
Solo travelers
14 review
4.5/5
Great
Posted on Feb 19, 2023
The hotel is located next to Marques Pombal, close to Parque Estaduado VII, close to the subway and bus spaces, and within walking distance to the Restaurantor and Commercial Plaza. The staff's service attitude is very good, and the hotel's quality, price, and ratio are all top choices.
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Guest User
Double or Twin Room
Stayed in May 2023
Business travelers
4 review
4.0/5
Very Good
Posted on Jun 17, 2023
the room is a bit small
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Response from Property: Dear Mr/Mrs,First of all let me thank you for your recent stay with us!We would like to thank you for your comments and for your feedback as this is the best tool for us to continually improve our service.We noticed thought that you mention some less positive remarks regarding the room dimentions and for that we present our most sincere apologies. Looking forward to welcoming you in our hotel in a near future, Best Regards,Ricardo AntunesFront Office Manager