Tivoli Oriente Lisboa Hotel

Tivoli Oriente Lisboa Hotel Reviews

Tivoli Oriente Lisboa Hotel

Av.Dom Joao II, 27, Lisbon, PortugalView Hotel Details
Tivoli Oriente Lisboa Hotel
Tivoli Oriente Lisboa HotelTivoli Oriente Lisboa HotelTivoli Oriente Lisboa Hotel
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Tivoli Oriente Lisboa Hotel Guest Reviews

4.6/5
Great
137 review
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All Reviews(137)
Positive reviews(134)
Reviews with photos/video(16)
Great service(11)
Awesome stay(7)
Easy to get around(7)
Convenient location(6)
Delicious breakfast(5)
Negative reviews(3)
Francony Milengo
Junior Double Suite With Panoramic View
Stayed in Apr 2024
Couples
68 review
5.0/5
Outstanding
Posted on Apr 20, 2024
Perfect as always
Response from Property: Dear Francony Milengo,Thank you very much for your candid review of your recent stay at our Hotel. We are glad that we were able to provide you a perfect stay. We appreciate your loyalty and your continued trust in our hotel and our staff. Rest assured that we will do everything it takes to make us deserve of your loyalty.Looking forward to welcoming you back to the Tivoli Oriente Hotel.Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente
Truefoodie93
Superior Room With River View
Stayed in Nov 2023
Couples
6 review
5.0/5
Outstanding
Posted on Nov 26, 2023
Very good and nice hotel and friendly receptionist Ana. Superb location as the mall opposite the hotel opens till midnight. Awesome sky bar at level 16. We booked the room with river view and it was a sight to behold. Unfortunately it was foggy the morning we were checking out hence the foggy photo from the window.
Response from Property: Dear Truefoodie93, We warmly thank you for sharing your review about your recent stay experience at Tivoli Oriente. We strive hard to provide great comfort and high level of service to our guests therefore we are glad our service surpassed your expectations. We are glad that we were able to provide you an excellent stay! Our team works hard, every day, to make sure every guest feels special. Your satisfaction is our best reward! We hope to have the pleasure to welcome you again soon for another pleasant experience at Tivoli Oriente. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente
gus 122
Superior Room
Stayed in Mar 2024
Business travelers
27 review
5.0/5
Outstanding
Posted on Apr 22, 2024
Food is good, facility is good, transport is good, environment is good
Response from Property: Dear Gus 122,Thank you for sharing your recent stay experience at Tivoli Oriente. It is rewarding to receive such a marvelous review! We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! We are pleased that you particularly appreciate our location! Looking forward to welcoming you again to provide you another pleasant experience.Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente
Guest User
Superior Room
Stayed in Apr 2023
Family
3 review
4.5/5
Great
Posted on May 1, 2023
Great location, next to train station. Very friendly staff but hotel rooms are quite dated, needs an upgrade.
Response from Property: Dear 高级房,Thank you for sharing your recent stay experience at Tivoli Oriente. We are very happy that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a good stay! We are pleased that you particularly appreciate our location, and service! We will take your comments into consideration to improve our facilities.Looking forward to welcoming you again to provide you another pleasant experience.Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente
Alice
Superior Room
Stayed in Jan 2023
Other
6 review
4.0/5
Very Good
Posted on Jan 17, 2023
Nice and clean hotel, convenience location. Next to the shopping mall and the seaside is in walking distance.
Response from Property: Dear Guest, Thank you very much for your candid review of your recent stay at our Hotel. We are glad that we were able to provide you a good stay. We consider our guests’ feedback truly important since it provides us a valuable insight that helps to improve our service and performance. We will take your comments into consideration to improve our services. Looking forward to welcoming you again on your next trip to Lisbon.Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente
Guest User
Superior Room
Stayed in Nov 2022
Couples
1 review
5.0/5
Outstanding
Posted on Dec 8, 2022
I booked twice to stay at this hotel because I wasn't allowed to modify my booking, even though my second booking meant my husband and I would stay longer at the hotel. My first booking was for November 29 to December 4, and because flights to Lisbon were much cheaper on November 26th than November 28th, I decided to take the earlier flight and therefore enjoy Lisbon a bit longer. I was disappointed in the inconvenience of having to book a different room instead of being allowed to stay in the same room, not to mention the hassle of having to pack and unpack our stuff when we transferred rooms from the 12th floor to the 13th floor. But fortunately, our second room was much nicer than the first, even though the first one was slightly more expensive because it had a view of the river. The second room was newly decorated with tasteful interior design in blue, white, and gray, while the first had a tacky red padded leatherette headboard wall. Other than that, we enjoyed our stay. The wheelchair they lent us during our stay was new and sturdy, the breakfast food was decent, and the folks were friendly. The location was excellent, right next to the gorgeous train and bus station by Santiago Calatrava, a huge mall, and walking distance from the Expo area, the Fiera Internacional Lisboa, and two excellent restaurants - Honest Greens (best hummus we ever tasted, grilled veggies and salmon) and Butchers (grilled ribeye and lovely staff).
RiveraIsaBella
Superior Room
Stayed in May 2023
Friends
1 review
4.7/5
Amazing
Posted on May 28, 2023
I loved the experienced. The breakfast buffet was amazing, the hotel is calm and smeels so good. Thank you very much.
Response from Property: Dear RiveraIsaBella,We warmly thank you for sharing your review about your recent stay experience at Tivoli Oriente. We strive hard to provide great comfort and high level of service to our guests therefore we are glad our service surpassed your expectations. We are glad that we were able to provide you an excellent stay! Our team works hard, every day, to make sure every guest feels special. Your satisfaction is our best reward! We hope to have the pleasure to welcome you again soon for another pleasant experience at Tivoli Oriente. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente
joao marques
Superior Room
Stayed in Jan 2023
Solo travelers
17 review
5.0/5
Outstanding
Posted on Jan 13, 2023
very central, close to the train station which was the reason i choose this hotel
Response from Property: Dear Guest, We would like to thank you for choosing Tivoli Oriente and for taking the time to evaluate our services. We are grateful for your loyalty and for continuing to trust our service. We will continue to ensure that we are worthy of your trust. We hope to continue to be your hotel of choice during your stays in Lisbon. Best regards, Vitor Matias General Manager Hotel Tivoli Oriente
Fraustotz
Superior Room
Stayed in Mar 2022
Couples
14 review
5.0/5
Outstanding
Posted on Mar 13, 2022
This was a stunning hotel with beautiful, big rooms and heated pool. So you could go for a morning swim also in winter season.
Rui Oliveira
Superior Room
Stayed in Aug 2022
Family
1 review
5.0/5
Outstanding
Posted on Aug 30, 2022
Great service all the way from reception to room service. Great location.
Guest User
Superior Single Room
Stayed in Oct 2021
Solo travelers
1 review
4.2/5
Very Good
Posted on Oct 12, 2021
Good location.
Miriame
Superior Room
Stayed in Feb 2024
Friends
11 review
4.7/5
Amazing
Posted on Apr 30, 2024
Very well located, metro (10 minutes max from the airport), shops, restaurants nearby. Pleasant neighborhood. Nice room. Friendly staff.
Original TextTranslated by Google
Response from Property: Dear Customer, We thank you for your comment regarding your recent stay at the Hotel. We are happy for your comment since we can meet your expectations and ensure a very pleasant stay. The comfort and satisfaction of our customers is our highest priority, so we work every day to provide excellent service. We will be delighted to welcome you again to the Hotel. Very kind regards, Victor Matias General Manager Hotel Tivoli Oriente
Guest User
Superior Room With River View
Stayed in Jan 2024
Business travelers
10 review
3.2/5
Posted on Feb 1, 2024
Convenient location, walking distance to the train station and close to the airport Service is OK, morning is OK
Original TextTranslated by Google
Response from Property: Dear Guest ,Thank you very much for your candid review of your recent stay at our Hotel. We are glad that we were able to provide you a good stay. We consider our guests’ feedback truly important since it provides us a valuable insight that helps to improve our service and performance. We will consider your comments to improve our services. Looking forward to welcoming you again on your next trip to Lisbon.Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente
Guest User
Superior Room
Stayed in Dec 2023
Business travelers
6 review
5.0/5
Outstanding
Posted on Jan 3, 2024
The hotel can speak English, the breakfast is rich and the transportation is very convenient
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for sharing your recent stay experience at Tivoli Oriente. We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! Our team works hard, every day, to make sure every guest feels special. Your satisfaction is our best reward! Looking forward to welcome you again to provide you another pleasant experience. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente
Armando Moncayo
Superior Room
Stayed in Dec 2023
Couples
7 review
5.0/5
Outstanding
Posted on Dec 17, 2023
Very friendly staff, very clean facilities and good breakfast
Original TextTranslated by Google
Response from Property: Dear Armando Moncayo,Thank you for sharing your recent stay experience at Tivoli Oriente. We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! We are pleased that you particularly appreciate our location! Looking forward to welcoming you again to provide you another pleasant experience.Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente