Anni0601
October 5, 2024
The hotel has good hardware facilities and great views. You can enjoy the sea view in the room while lying on the bed. You can also enjoy the sunrise sea view in the restaurant every morning. It is really a good place for Lisbon vacation, but the room service is really bad. Except for the complete room supplies on the first night, nothing is replenished from the second day. I called the room service and asked for 2 bathrobes. I called back and forth several times, but in return, a very friendly service staff ran to the room to inform that the hotel did not provide bathrobes. It was really speechless. How did the bathrobes on the first day come from? How did the bathrobes on other guests come from? On the third morning, I left a note at the front desk, asking for supplies and 2 bathrobes when cleaning the room, but nothing was provided. It was not until the fourth night that I called the room service again and got the bathrobes we needed. This hotel is really worth staying in. The location and surrounding environment are very good, but I really hope that the quality of room service can be improved. The service staff in the breakfast restaurant are very friendly and will take the initiative to greet, and familiar customers can remember their preferences. In short, it is still worth recommending.
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