388 Huayuan Road, Liandu District, Lishui City, Zhejiang Province, Liandu District, Lishui, Zhejiang, ChinaView Hotel Details
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Poetry Hotel Lishui Guest Reviews
4.7/5
Outstanding
1781 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(1781)
Positive reviews(1723)
Reviews with photos/video(388)
Delicious breakfast(227)
Large rooms(96)
Friendly front desk staff(94)
Average sound insulation(68)
Luxurious(49)
Located downtown(17)
Good views(15)
Delicious buffet(8)
Negative reviews(58)
Shuling Ho
Selection Twin Room
Stayed in Jun 2024
Family
7 review
4.7/5
Amazing
Posted on Jul 2, 2024
Breakfast has lots of variety, room is clean with great view, but no washer/ dryer for laundry, and air conditioner wouldn’t go lower than 25 degree, plus comforter is very heavy thick, too hot to sleep
Anna MV
Superior Queen Room
Stayed in Mar 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Mar 20, 2024
A very clean, beautiful hotel that offers good services and rich selections of breakfast. I enjoyed my 3 days of stay there while visiting my friends. I will book the hotel again next time I come to Lishui.
Chi-Lun Wu
Business King Room
Stayed in Nov 2023
Business travelers
186 review
1.0/5
Posted on Nov 10, 2023
This hotel does not have business license at a visible location for consumers. This hotel also refuses provide invoice/proof of stay for me to file reimbursement. The front desk staff was unable to find my reservations due to them using Chinese on non-Chinese passport customer (myself). They front desk staff were also not professional due to lack of training.
Guest User
Superior Queen Room
Stayed in Dec 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 6, 2023
Very nice hotel with a parking equipped of charging station
SHEUNG CHUNG JANE
Classic King Room
Stayed in Jul 2023
Business travelers
1 review
3.2/5
Posted on Jul 4, 2023
There was only one chinese restaurant where they only catered group guest. And the "All Day Dining Restaurant" did not open for dinner and no room service provided. So, consider you do not have chinese yuan and no wechat pay on your phone, should consider bringing your own snack if you stay here. Also, this is the only hotel that they charge their guest RMB150 for using their gym.
Buzzer
Deluxe Suite
Stayed in Jun 2023
Couples
9 review
4.2/5
Very Good
Posted on Jul 17, 2023
The hotel is awesome. It is just a pity, that they don't offer more dinner possibilities (for example a dinner Buffet).
Response from Property: Dear Guest, Thank you for staying with Poetry Hotel Lishui, and taking the time to share your experience. Wish you have thoughtful service, well-appointed facilities, and confortable environment have created you a pleasant stay with us! We sincerely looking forward to walmly welcome you back in near future!
Tsung Wei Hsu
Deluxe King Room
Stayed in Apr 2024
Business travelers
16 review
4.7/5
Amazing
Posted on Apr 16, 2024
Nice and great
Shaohongyu
Superior Queen Room
Stayed in Nov 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 25, 2023
good service
HAMMAM ALARDA
Selection Twin Room
Stayed in May 2023
Business travelers
52 review
5.0/5
Outstanding
Posted on May 24, 2023
Nice trip comfortably
Response from Property: Dear Valued Guest,Thank you for your review of the Potery Hotel.We're thrilled to hear that you had a perfect experience during your stay.We look forward to welcoming you back for another perfect experience in the future. See you next time!
SavageYJ
Deluxe Twin Room
Stayed in Jul 2024
Family
7 review
4.0/5
Very Good
Posted on Jul 27, 2024
The hotel has a good location, it is in the central area, the internal environment is very good, the underground parking lot is also large and there are charging piles, but the room soundproofing is a bit poor, the service is OK~
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Anonymous User
Classic Twin Room
Stayed in Jul 2024
Family
2 review
3.5/5
Posted on Jul 23, 2024
It is connected to the hotel next door, and the hardware is definitely benefited from the hotel next door. It seems luxurious but there is no swimming pool, which is incomprehensible. There was no welcome fruit when checking in. I called and a simple banana and a pear were delivered. I forgot what else. As a platinum member of Ctrip, I wanted to upgrade the room, but was told that the hotel had a company booking more than 500 rooms for a meeting, and there were no vacancies for upgrading. This is really good luck. The lobby concierge did not take the initiative to carry the luggage. The staff was slow to respond to emergencies, inexperienced, and unprofessional. For a room price of more than 500, I can't ask for too much, and can only enjoy such service.
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Guest User
Selection Twin Room
Stayed in Jul 2024
Family
11 review
5.0/5
Outstanding
Posted on Jul 10, 2024
Baoting Hotel is very nice, the rooms are spacious, comfortable, bright and clean, the view is very good, the electric curtains are very advanced, the breakfast is very rich and tastes very good. The hotel lobby is magnificent!
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Guest User
Selection King Room
Stayed in Jul 2024
Solo travelers
13 review
5.0/5
Outstanding
Posted on Jul 12, 2024
The room rate also includes a breakfast, which is rich and has Lishui characteristics. The house is bigger than expected, and the lobby atrium is almost comparable to many luxury hotels. I went to Jinyun the next day, so I only stayed for one night.
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Nulichenxiansheng
Selection King Room
Stayed in Jul 2024
Business travelers
135 review
1.0/5
Posted on Jul 5, 2024
My experience from check-in to check-out for 2 days: There were 2 front desks when I checked in, one was receiving guests and the other was answering the phone. I didn't receive a single smile when I walked to the counter! After checking in hastily, I stayed in the room for nearly 2 hours and found that the air conditioner was useless. I took 2 showers at 30℃ on a hot day. As soon as I lay down, I sweated all over my body, which was comparable to a steam steam. After calling customer service, a maintenance worker came about 30 minutes later, holding a climbing maintenance ladder and jumping up and down in the room. There were guests in the room at the time. After the maintenance master repaired it for nearly half an hour without success, I couldn't stand it and told him, "Don't repair it. I'm here to stay in the hotel, not to see you repair the air conditioner. Go and report to the leader." He said okay and left. Then I waited for them to call me for a solution. I waited for nearly an hour and didn't receive their customer service call, so I got angry and called them and threw a tantrum. After the hot words, they changed my room and told me that the minibar was free to use as compensation. It was already early in the morning, so I said let's rest first! The next day, they didn't respond to the incident at all. When I checked out, the two front desk staff were also stupid and didn't smile at all. The housekeeping, coffee shop waiters, floor waiters, breakfast waiters... all of them didn't have the awareness of smiling. There is a natural difference between the staff in small cities and those in big cities! Finally, after I left the hotel, I found that I forgot my toiletry bag in the hotel, and the hotel has not contacted me yet... So, I wrote so much, I feel that this hotel is the worst one among all the hotels I have stayed in! Although the room price is not cheap!
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Anonymous User
Selection Twin Room
Stayed in May 2024
Friends
21 review
5.0/5
Outstanding
Posted on Jun 3, 2024
The hotel in the center of Lishui City has a great location and free parking.
The room is nice, spacious and well-equipped.
Breakfast is on the 2nd floor and the food is varied and great🎉
The waiter is nice, check-out is fast and efficient!