Vienna International Hotel (Liuzhou Wuxing Pedestrian Street)

Vienna International Hotel (Liuzhou Wuxing Pedestrian Street) Reviews

Vienna International Hotel (Liuzhou Wuxing Pedestrian Street)

Building B, Fengqinggang, No.9 Zhongshan Middle Road, Chengzhong District, Liuzhou, Guangxi, 545000, ChinaView Hotel Details
Vienna International Hotel (Liuzhou Wuxing Pedestrian Street)
Vienna International Hotel (Liuzhou Wuxing Pedestrian Street)Vienna International Hotel (Liuzhou Wuxing Pedestrian Street)Vienna International Hotel (Liuzhou Wuxing Pedestrian Street)
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Vienna International Hotel (Liuzhou Wuxing Pedestrian Street) Guest Reviews

4.6/5
Very Good
3260 review
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.5
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All reviews(3260)
Positive reviews(3081)
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Convenient for shopping(304)
Large rooms(269)
Easy to get around(197)
Friendly front desk staff(191)
Fantastic river view(90)
Strange smell in room(61)
Many dining options(32)
Near shopping street(17)
Negative reviews(179)
Xihuanmaodegou
Queen Room With River View
Stayed in Mar 2024
Couples
2 review
5.0/5
Outstanding
Posted on Apr 1, 2024
very nice
Response from Property: 尊敬的賓客: 您好!非常感謝您選擇入住維也納酒店(柳州五星步行街店),酒店地處商圈內,這樣的位置給賓客吃、住、遊、娛、購提供了極大方便,酒店熱情的員工會為您的出行保駕護航,您有需要隨時可以呼叫,我們24小時待命,入住期間您有任何疑問都可以聯繫酒店前台同事,我們,以“家人愉悦的心情”至上。我們,用最貼心的温暖服務,去感動。希望能用我們不斷的努力贏得您下次五分的好評,酒店負一樓設有一個大型免費停車場,滿足所有住店客人需求,酒店提供路早、甘泉送客服務,期待您的再次光臨!
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Guest User
Queen Room With River View
Stayed in Nov 2023
Family
10 review
5.0/5
Outstanding
Posted on Nov 11, 2023
The location of the hotel is very good and it is convenient to go everywhere, but the decoration of the room is a bit old. The river view room is really nice. You can see the musical fountain without any obstruction at night. Thank you to the sister at the front desk for arranging the floor. Basically, a taxi ride from the hotel to various places does not cost more than 11 yuan. The advantage of the city center is that you can watch the sunrise early.
Original TextTranslated by Google
Response from Property: 尊敬的賓客: 您好!酒店地處商圈內,這樣的位置給賓客吃、住、遊、娛、購提供了極大方便,而且酒店熱情的員工會為您的出行保駕護航,入住期間您有任何疑問都可以聯繫酒店前台同事,我們,以“家人愉悦的心情”至上。我們,用最貼心的温暖服務,去感動每一位住店的賓客。酒店負一樓設有一個大型免費停車場和酒店旁邊有一個露天停車場,滿足所有住店客人需求,酒店提供路早、甘泉送客服務,期待您的再次光臨!
Guest User
Standard Double Room
Stayed in Oct 2023
Family
1 review
2.5/5
Posted on Oct 5, 2023
Facilities: Old, the carpets and sofas were unbearably dirty, and there was a hole as big as the bathroom door. After taking a shower, water flooded the place. Hygiene: Not good. Someone spilled some drink on the carpet next to the bed. When I was sleeping, I always smelled the smell of fruit tea mixed with the stale smell of the carpet, which was sour and refreshing. Environment: It is close to the pedestrian street and the Internet celebrity vegetable market. The surrounding area is so congested that it takes almost two hours to drive for one kilometer. Service: The front desk service is okay, the only saving grace of this hotel.
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Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Vienna International Hotel Liuzhou Wuxing Pedestrian Street Branch and sharing your stay experience. From your review, we are sorry to see that your stay did not meet your expectations. We apologize for the inconvenience caused to you. If you have any questions during your stay, you can contact the front desk and we will change your room to a room you are satisfied with! It is the continuous concern and supervision of our customers like you that enable us to continuously discover problems in our work, make corrections and make continuous progress. If you have any questions after checking in, please call the front desk. We will carefully investigate and make timely corrections. Your tolerance and understanding are encouragement and support for our work! Our hotel welcomes and cherishes every sound opinion you have. I wish you a happy life and good health. All the hotel staff look forward to your visit again.
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Guest User
Standard Double Room
Stayed in Jun 2023
Travel with friends
1 review
1.2/5
Posted on Jun 4, 2023
First of all, make sure the location of the hotel is right next to Wuxing Street and by the Liuhe River. There are a lot of places to eat nearby, and there are also some snail noodle shops within walking distance, which is very convenient! But apart from the location the hotel can hardly find any positive points. The service attitude of some two front desks is average (mostly ok), and they are a bit indifferent. The room was large but very old, and the hinges on the cabinet door were louder than a tractor! The view from the room was okay, but the windows were closed and there was no air circulation at all. Bedding, carpets, towels, everything was dirty. There was no wifi, and there was no signal almost the whole time. At twelve o'clock in the night, there were still staff repairing something in the equipment room, chatting loudly and putting away their mobile phones. Breakfast is average, basically nothing at nine o'clock, coffee is even instant sweet. But the breakfast room has an unparalleled view, looking across the river. Finally, the mood supplies on the table are really cheap.
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Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Vienna International Hotel Liuzhou Wuxing Pedestrian Street Branch and sharing your stay experience. From your review, we are sorry to see that your stay did not meet your expectations. We apologize for the inconvenience caused to you. It is the continuous concern and supervision of our customers like you that enable us to continuously discover problems in our work, make corrections and make continuous progress. The hotel management attaches great importance to the issues you have raised. We will carefully investigate and make timely rectifications. Your tolerance and understanding are encouragement and support for our work! Our hotel welcomes and cherishes every sound opinion you have. I wish you a happy life and good health. All the hotel staff look forward to your visit again.
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Guest User
Queen Room With River View
Stayed in Jan 2025
Family
18 review
5.0/5
Outstanding
Posted on Jan 22, 2025
本來衝著音樂噴泉定了附近酒店,沒想到前台服務挺好,大廳也高級,屋內環境很大很寬敞,還給了小童早餐券,不過遺憾萬分的是昨晚噴泉沒開,很傷心沒看上,沒關係,下次來還預訂,忘記拍照啦,早餐也很豐盛,吃的人很多
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Response from Property: 尊敬的賓客: 您好! 非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光,滿意記得給我們一個五星好評哦,您的讚賞給予酒店很大的鼓舞, 也是我們進步的動力, 我們會繼續保持熱忱, 致力讓每一位賓客享有賓至如歸的入住感受, 熱切期待您的再次光臨,酒店十二樓設有自助洗衣、烘乾,燙衣, 歡迎您再回來體驗, 祝生活愉快!
Mobisihuan
Standard Double Room
Stayed in Jan 2025
Family
9 review
0.5/5
Posted on Jan 21, 2025
在廣西自駕10天,這是我住過最差的酒店,沒有之一。 連縣城的酒店都比這好。房間設施太舊,我身高1米8,床都不夠長,窗户是半封子的,不知道是前台設定的免費升房陷阱,還是所有的房間都這樣?地下停車場也特別小,1月下旬,房間晚上挺冷的,開了一晚上空調都沒有效果,早餐特別差,選擇的樣式不多。
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Response from Property: 尊敬的韓先生,您好!非常抱歉沒給您帶來滿意的入住體驗,酒店大樓為景觀大樓,部分房間由於建築設計原因,窗户有部分遮擋,您預訂的房間為15-20平米的標準大床房,房間較小,前台為了能讓您與親戚朋友同住一層,故兩間房都給您了免費升級了,您當時並未表示拒絕,在入住期間也並未提出疑義,您住的這一間窗户有些遮擋,您朋友住的那一間窗户無遮擋,可能讓您產生了心理落差,非常抱歉!您可入住時對我們提出,我們給您更換回標準大床房也是可以的,但您卻在退房後提出,前台給您進行解釋,並且請您看一下標準大床房,以便更直觀的瞭解兩種房型的區別,您拒絕看房並且要求退款,這白*之心,恐怕已路人皆知!在您撥打投訴熱線後,相關職能部門已進行了調查取證,相信職能部門會給我們做一個公正的處理。另外咱們大床房床為1.8*2米的,可能您身高太魁梧了,下次建議您預訂2.7米的特大床房型哦!停車場為負一負二兩層供您停靠,您入住當天柳州氣温為9-21℃,氣温較高,能源站還未供應暖氣,敬請諒解!再次向您表示誠摯的歉意!期待您的下次光臨!
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tianwang6600
River-view Twin Room
Stayed in Jan 2025
Business travelers
11 review
4.5/5
Great
Posted on Jan 22, 2025
酒店位置很好,江景房能直接看到柳江上的噴泉夜景,下樓就是商業街,購物吃飯都很方便,這個位置相對來説價格也不貴。但酒店可能比較早了,設備比現其它連鎖較老舊,並且窗户只有牆面的一半,光線不是太好,但整體來説尤其這個位置和景色,性價比還是比較高的。
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Response from Property: 尊敬的賓客: 您好!非常感謝您選擇入住維也納酒店(柳州五星步行街店),酒店地處商圈內,這樣的位置給賓客吃、住、遊、娛、購提供了極大方便,酒店熱情的員工會為您的出行保駕護航,您有需要隨時可以呼叫,我們24小時待命,入住期間您有任何疑問都可以聯繫酒店前台同事,我們,以“家人愉悦的心情”至上。我們,用最貼心的温暖服務,去感動。希望能用我們不斷的努力贏得您下次五分的好評,酒店負一樓設有一個大型免費停車場,滿足所有住店客人需求,酒店提供路早、甘泉送客服務,期待您的再次光臨!
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Anonymous User
River-view Twin Room
Stayed in Jan 2025
Family
5 review
5.0/5
Outstanding
Posted on Jan 16, 2025
訂的是江景房,視野不錯,能看到夜晚的噴泉。酒店地理位置靠近五星步行街和柳江,打車方便。前台態度很好,手續辦理很快,酒店電梯口還有温馨旅遊景點美食地指引。酒店早餐豐盛乾淨美味。房間設施齊全,電視WiFi熱吹風機都有。整體來説很滿意,推薦大家選擇這家。
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Response from Property: 尊敬的賓客: 您好! 謝謝閣下的點評, 您的支持與鼓勵, 是我們前進的最大動力。維也納酒店(柳州五星步行街店)以不斷的為客人營造温馨舒適的居住環境而努力, 以最高的性價比滿足不同賓客的要求,酒店負一樓設有一個大型免費停車場,滿足所有住店客人需求,酒店提供路早、甘泉送客服務,期待您的再次光臨!
Guest User
Business Double Room
Stayed in Dec 2024
Family
9 review
5.0/5
Outstanding
Posted on Dec 22, 2024
此次廣西自駕遊,最滿意的城市,最滿意的酒店,非常方便,帶了兩歲的寶寶,在房間就能看噴泉,離青雲早市步行八分鐘,步行到步行街三分鐘,看音樂噴泉出門三分鐘就可以到,還有很大的夜市可以逛,非常方便!螺螄粉好吃,下次來還住這裏!前台小姐姐也特別熱情,告訴我們哪裡可以打包螺螄粉,非常貼心的告訴我們哪裡的螺螄粉值得打卡
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Response from Property:  尊敬的賓客: 您好!酒店地處商圈內,這樣的位置給賓客吃、住、遊、娛、購提供了極大方便,而且酒店熱情的員工會為您的出行保駕護航,入住期間您有任何疑問都可以聯繫酒店前台同事,我們,以“家人愉悦的心情”至上。我們,用最貼心的温暖服務,去感動每一位住店的賓客。酒店負一樓設有一個大型免費停車場和酒店旁邊有一個露天停車場,滿足所有住店客人需求,酒店提供路早、甘泉送客服務,期待您的再次光臨!
ll1202
Healthy Twin Room
Stayed in Dec 2024
Family
11 review
5.0/5
Outstanding
Posted on Dec 8, 2024
前台服務態度好 就在五星街裏,吃喝玩樂很方便 前台給升級了江景房 可以看柳江 晚上去看了音樂噴泉 聽聽音樂也是挺好的 吃了鴨腳煲,廣東胃真是吃不了辣,肚子響了一晚上……哈哈😄 服務各方面都挺不錯的……維也納應該是入住的比較多的酒店……在sz 也住這個多 早餐能滿足需求
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Response from Property: 尊敬的賓客: 感謝您選擇我們並對酒店給予支持與厚愛。您對酒店設施及服務的滿意是酒店全體員工工作的動力, 讓每位賓客都能感受到賓至如歸的感覺是我們服務的最終目標。酒店客房温馨的佈置,並配有免費高速 WIFI,有供免費寄存行李服務,是您外出旅遊的最佳選擇,為您服務是我們的榮幸, 酒店全體員工期待您的下次光臨!
Guest User
Standard Double Room
Stayed in Dec 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 11, 2024
位置很好,周圍很多吃的玩的地方,還得是全國連鎖的,酒店的床住着很舒服,我的車窗忘記關了,被他們酒店的安保發現了,前台小姐姐來提醒我,有安保在很安全,還買了他們酒店一箱螺螄粉回去試了,很好吃😋
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Response from Property: 尊敬的賓客: 您好! 感謝您的滿意五分的點評哦! 每個城市總會有讓人惦念的理由, 每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望維也納酒店(柳州五星步行街店) 會是您回憶裏最温馨最獨特的那個!常回來看看哦,酒店提供免費寄存行李,甘泉送客服務,期待您下次入住.
Guest User
Standard Double Room
Stayed in Dec 2024
Travel with friends
11 review
4.8/5
Amazing
Posted on Jan 17, 2025
作為老牌酒店,維也納裏面的桌子確實很有以前的風範但是優越的位置讓每次請市中心玩都會考慮這裏,下面就是五星街真的很方便,可以吃到很多好吃的,開心開心,柳州還會再來的!
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Response from Property: 尊敬的賓客: 感謝您選擇我們並對酒店給予支持與厚愛。您對酒店設施及服務的滿意是酒店全體員工工作的動力, 讓每位賓客都能感受到賓至如歸的感覺是我們服務的最終目標。酒店客房温馨的佈置,並配有免費高速 WIFI,有供免費寄存行李服務,是您外出旅遊的最佳選擇,為您服務是我們的榮幸, 酒店全體員工期待您的下次光臨
cmn1261
Queen Room With River View
Stayed in Nov 2024
Other
11 review
2.5/5
Posted on Dec 8, 2024
走出酒店你就可以感受當地政府對於街道,河流,周邊環境的清潔衞生和美化的重視程度,簡直就是一級棒!可是酒店裡邊就不是那樣,到處都貼上禁止吸煙可是到處都可見到煙灰缸,到處都是煙味,不曉得酒店管理層的思維和理念是什麼?簡直就是亂搞。
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Response from Property: 尊敬的賓客: 您好! 非常抱歉沒有給您帶來滿意的入住體驗,還請您消消氣,我們將馬上與酒店管理層溝通您所提出的問題,改善服務,給我們一次致歉的機會。酒店每一個板塊都在不斷努力, 要求更加精細、及時的服務每一位到店賓客, 很高興看到您給我們提的寶貴意見可以讓我們正視酒店服務不足之處,您的寬容和理解是對我們工作的鼓舞和支持! 我們酒店歡迎並珍惜您的每一句中肯的意見。祝您生活愉快, 身體健康, 酒店全體員工期待您的再次光臨。
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Guest User
River-view Twin Room
Stayed in Jan 2025
Family
2 review
4.0/5
Very Good
Posted on Jan 22, 2025
房間設備裝修很一般,這個房型其實看不到什麼風景的,因為玻璃很臟的。空調不能製冷,整晚都覺得很熱。優點只有位置比較好而已。
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Response from Property: 尊敬的賓客: 您好!非常感謝您選擇入住維也納酒店(柳州五星步行街店),酒店地處商圈內,這樣的位置給賓客吃、住、遊、娛、購提供了極大方便,酒店熱情的員工會為您的出行保駕護航,您有需要隨時可以呼叫,我們24小時待命,入住期間您有任何疑問都可以聯繫酒店前台同事,我們,以“家人愉悦的心情”至上。我們,用最貼心的温暖服務,去感動。希望能用我們不斷的努力贏得您下次五分的好評,酒店負一樓設有一個大型免費停車場,滿足所有住店客人需求,酒店提供路早、甘泉送客服務,期待您的再次光臨!
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Guest User
Business Double Room
Stayed in Jan 2025
Family
4 review
5.0/5
Outstanding
Posted on Jan 16, 2025
非常方便去哪裡都很近,青雲市場,五星步行街走路都能到,在房間還能看到音樂噴泉,不用去樓下人擠人,樓下過馬路就是彪哥,停車也方便
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Response from Property: 尊敬的賓客: 您好! 感謝您的滿意五分的點評哦! 每個城市總會有讓人惦念的理由, 每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望維也納酒店(柳州五星步行街店) 會是您回憶裏最温馨最獨特的那個!常回來看看哦,酒店提供免費寄存行李,甘泉送客服務,期待您下次入住.
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