Lotus Villa Hotel Reviews
Lotus Villa Hotel
No. 80 Guiliu Road, Chengzhong District, Liuzhou, Guangxi, ChinaView Hotel Details
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1 night
Lotus Villa Hotel Guest Reviews
4.7/5
Outstanding
798 review
Verified reviewsLocation4.8
Amenities4.7
Service4.6
Cleanliness4.8
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All reviews(798)
Positive reviews(772)
Reviews with photos/video(257)
Classy environment(251)
Delicious breakfast(63)
Friendly front desk staff(39)
Great swimming pool(27)
Garden view(25)
Luxurious(23)
Delicious buffet(13)
Negative reviews(25)
Jan
Deluxe Lake-view Queen Room
Stayed in Jan 2022
Family
12 review
Outstanding
Posted on Jan 22, 2022
Great experience throughout the stay. Highly recommended hotel in Liuzhou.
Response from Property: Dear guest: Thank you for your support and recognition of the hotel.Everything we do is only for each guest to bring a different holiday experience, see your satisfaction and affirmation, we are really very moved, we will continue to work hard to prepare for your return at any time.We look forward to seeing you again,wish you have a happy life!
Guest User
Superior Room (2 beds)
Stayed in Aug 2024
Family
2 review
Outstanding
Posted on Aug 15, 2024
I came here for a two-day vacation, and the experience was beyond my expectations.
The lobby, rooms, and gardens are all carefully designed and maintained, and I feel comfortable wherever I go.
The service is particularly good. There are people to help with luggage when I arrive and leave. The front desk is very polite, and they introduced the hotel in detail, helped to upgrade the room, and protected the privacy of guests very well. The staff I met during my stay were all very nice. When I checked in, I asked a staff member for directions, and he took us directly into the elevator and helped press the floor. After the room service learned that there were children, they sent children's slippers and toothbrush cleaning.
The only flaw was that I ate in the Chinese restaurant twice during my stay: the dishes were slow and the service was not proactive.
The flaws do not outweigh the merits, I will definitely come again in the future
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Response from Property: Dear guest: Hello! Thank you for staying, sharing, recognition and support! Lotus Villa is located on the banks of the Liujiang River, which is known as the "Hundred Miles Gallery" with beautiful scenery. It has fresh air and beautiful environment. It is a high-standard garden-style hotel integrating business, leisure and vacation. At the same time, thank you for your feedback. Our leadership attaches great importance to it and will strengthen the training of employees in the future. I hope to have more opportunities to serve you. We sincerely look forward to your visit again and wish you a happy life!
Lubietingfeiaona
Superior Room (2 beds)
Stayed in Aug 2024
Family
10 review
Outstanding
Posted on Aug 13, 2024
Environment: Very good, the hotel environment is first-class, the courtyard-style hotel, the lobby is beautiful. The most beautiful hotel in Liuzhou, no one.
Service: 100 likes, first of all, praise the front desk brother, the reception is standardized, the guests' inquiries are patiently explained, reasonable and well-founded, and they will also handle them flexibly according to the actual situation👍, praise the porter brother, our family has a lot of luggage with the elderly and children, and he took the initiative to take the luggage cart to help unload the luggage and deliver it to the room👍, praise the cleaning aunt, when she knocked on the door to ask about the cleaning time, she learned that we needed to put the bed together, and recorded it in time. When I came back, the bed was already put together👍.
Room: Clean and tidy, the room is large. The hotel is very atmospheric, the mini bar comes with Coke and Sprite, and the bathroom is free of charge for disposable bathtub sets👍
The hotel is only more than 400, and the cost performance is full! It is better than the four-digit room resort hotel in first-tier cities👍
Breakfast: Recommend porridge, the rest is quite satisfactory, it would be better if local special snacks are added👍
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Banyuancao
Deluxe Lake-view Twin Room
Stayed in Aug 2024
Family
10 review
Good
Posted on Aug 12, 2024
The hotel environment is great, the facilities are a bit old, and the hygiene level is acceptable. There is just a smell of cigarettes in the room. It is hard to imagine that smoking is allowed in a room with carpets. Is the smoke sensor just for show?
The hotel's swimming pool is big enough, with the deepest point being 1.7m, but the water is very cold. Unless you keep swimming, it will be cold when you stop, and the water quality is very average. When we went there, the water was already turbid even if there were only 4 people in the big swimming pool. The worst thing is that the mosaics in the swimming pool are broken in many places, and the fragments are on the bottom of the pool and have not been cleaned up, which can easily scratch your feet. The picture shows some fragments we picked up at the bottom of the pool.
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Response from Property: Dear guest: Hello, thank you for choosing to stay at and leaving your feedback. We are very sorry that you were not satisfied with the hotel service during your stay. We sincerely apologize for the inconvenience and discomfort caused to you. We will report your suggestions to our superiors. If you are not satisfied with our services or facilities during your stay, please feel free to contact the hotel lobby assistant manager on duty at any time. We will work hard to improve our services and wish you a happy life!
Guest User
Superior Room (2 beds)
Stayed in Jul 2024
Family
5 review
Outstanding
Posted on Aug 11, 2024
We took our kids out for a vacation and the family was satisfied.
There is a swimming pool, the kids had fun, and the room was clean.
The hotel has a park with scenic views and is a good place to relax.
I accidentally booked the wrong date. Thanks to the hotel and Ctrip for negotiating and adding one night.
Disadvantages: Not found yet
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Liuzhou Lotus Villa Hotel. We have been working hard to provide every guest with a home-like service. Time flies, and our hotel's service original intention has never changed. At the same time, thank you very much for your affirmation of the service of our front desk colleagues, and we are also very happy. Smile as before, always accompany you. We look forward to your visit again and wish you a happy life!
Guest User
Superior Room (2 beds)
Stayed in Jul 2024
Family
10 review
Posted on Aug 6, 2024
On the second day of staying in the hotel, I found that my child had skin allergies. I informed the hotel and went to the hospital for treatment. The doctor diagnosed it as allergic dermatitis and speculated that the allergen might be related to the hotel bedding or the lotion provided.
The attitude of the hotel staff was very average. I asked their leader to contact me as promised, but I have not received any contact. I have complained to 12345, but there is no result now. Avoid the pillows of this hotel, especially the sofas, and their low-quality children's lotion.
There are people smoking in the indoor public area, and there is a smell of smoke in the corridor of the room.
The attitudes of the front desk and the male manager on duty are very bad
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for choosing Liuzhou Lotus Villa Hotel. First of all, we are very sorry for the unpleasant experience during your stay. We deeply sympathize with your daughter's allergic reaction. The hotel attaches great importance to every product provided to guests, so it is very strict with product suppliers and products. The hotel's children's lotion is provided by Minghui Industrial (Shenzhen) Co., Ltd., and each batch of products provided by it will also have various qualified test reports tested by professional institutions. The medical records provided by the hospital do not show or indicate anywhere that the rash is caused by the use of the hotel's products and facilities. During your stay, Ctrip customer service repeatedly conveyed your request for additional value-added services. The hotel has tried its best to meet your requirements for free upgrades and additional value-added services. After the incident, it also tried to actively contact you to communicate and understand your demands, but you did not mention your demands and were only willing to communicate with the Ctrip platform and then convey them to the hotel. If you have any suggestions and questions, please feel free to contact us at any time. I wish you and your family good health and a happy life!
Guest User
Superior Room (2 beds)
Stayed in Jul 2024
Family
9 review
Outstanding
Posted on Aug 2, 2024
This time I went on a self-driving tour to Guangxi and Guizhou, and stayed in the best hotel for more than ten days. The environment was first-class, the price/performance ratio was high, and there was a large balcony, which was a good place to eat, drink and chat with friends. Next time I go to Liuzhou, I will definitely stay in this hotel again.
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Guest User
Superior Room (2 beds)
Stayed in Jul 2024
Family
3 review
Very Good
Posted on Jul 31, 2024
The villa has a good environment and is far away from the city. It feels like a paradise. The hotel facilities are a bit old, but they still reveal noble luxury. The breakfast variety is slightly less, but the ingredients are fresh and delicious, and the snail noodles taste good. The afternoon tea is delicious! The swimming pool and children's playground are good, and the family had a lot of fun. The only thing I am not satisfied with is the front desk service. When I checked out, I asked the male waiter at the front desk if there was any mineral water available, and he said no. I asked again: Is there no mineral water available at the front desk, or is there no mineral water in the entire hotel? The waiter replied: There is no mineral water at the front desk. I asked again: Can I get mineral water from somewhere else? The waiter still said that there is no mineral water available. Just a bottle of mineral water can't meet the customer's requirements. The service is extremely poor! It's so disappointing! The quality of the waiter is not at the same level as the hotel positioning.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for choosing to stay at and leaving your feedback. We are very sorry that you were not satisfied with the hotel service during your stay. We sincerely apologize for the inconvenience and discomfort caused to you. We will report your suggestions to our superiors. We will continue to strengthen the business training of our employees and strive to improve their service efficiency and initiative. We sincerely look forward to your visit again and wish you and your family good health and everything goes well!
Guest User
Deluxe Lake-view Queen Room
Stayed in Jul 2024
Business travelers
17 review
Outstanding
Posted on Jul 5, 2024
Service: The hotel staff is very enthusiastic and proactive. You can feel the five-star service from the moment you enter the lobby. It makes you feel like you are in the spring breeze and feel the hotel's care. The room is large, clean and tidy, with a large bathtub. The most important thing is that the hotel also thoughtfully provides free bath bags. It is so comfortable to take a bath and have a good sleep at night to remove the fatigue of the journey. You can see the beautiful scenery when you open the balcony. It is very comfortable to have a drink on the balcony at night, watching the night view and blowing dinner. It is also very comfortable not to turn on the air conditioner at night in such hot weather. The hotel's buffet is also very varied and tastes very good. In the morning, running on the forest trail to listen to the birds and flowers, and feeling the sunlight through the leaves makes people feel happy. The fruit varieties are complete, fresh and delicious, and there is also a large box of snail noodles gift box. I didn't experience the bicycle because of the itinerary, so I will experience it next time! It is worth recommending!
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6/12
Guest User
Superior Room (2 beds)
Stayed in Jul 2024
Couples
21 review
Outstanding
Posted on Jul 22, 2024
A very good stay experience. The hotel environment is quite grand and upscale. As for the exterior environment, it is absolutely beautiful. Big, like a park. Beautiful, with green shades and flowers all over the yard. Absolutely beautiful, with lake views and buildings. If you have time, stay for a few days to nourish your lungs, heart and body.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that Liuzhou Lotus Villa Hotel will be the warmest and most unique one in your memory! I wish you a happy life!
Guest User
Superior Room (2 beds)
Stayed in Jul 2024
Travel with friends
5 review
Outstanding
Posted on Jul 24, 2024
This is my first time in Liuzhou, and this is my first choice. The service is great, the environment is great, and it is very comfortable. I will definitely choose this hotel next time I come. It is very convenient to go anywhere.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. Lotus Villa is a high-standard garden-style hotel integrating business, leisure and vacation. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you. We look forward to your visit again and wish you a happy life!
Renxingguanghui
Superior Room (2 beds)
Stayed in Jul 2024
Family
9 review
Posted on Jul 23, 2024
The view from the room may be like this because it is on a low floor, see the picture. However, the surrounding environment is good. It is a little far from the city and can only be moved by taxi. The surrounding environment is good. It is not very friendly to Ctrip users, the floor is low and the view is poor.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for choosing Liuzhou Lotus Villa Hotel. First of all, I am very sorry for the unpleasant experience during your stay. The superior twin room you booked is located on the 2nd and 3rd floors of the hotel. It is recommended that you experience our deluxe lake view room next time, where you can see the lake view. The hotel is about 3 kilometers away from Vientiane City, and if you contact the hotel lobby assistant manager on duty at any time, we will try our best to meet your requirements. I sincerely look forward to seeing you next time. I wish you a good day.
Guest User
Superior Room (2 beds)
Stayed in Jul 2024
Family
2 review
Outstanding
Posted on Jul 19, 2024
It should be the best hotel in Liuzhou, with a great environment, great service, and convenient to the attractions. I didn't drive this time, but it was very convenient to take a taxi at the hotel.
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6/7
Response from Property: Dear guest: Hello! Thank you for your full praise and support. It is our unshirkable responsibility to let guests enjoy a wonderful stay experience. The hotel covers nearly 1,000 acres of land. The simple and implicit design style blends with modern advanced technology, just like a lotus emerging from the water, elegant and unique, charming style. Seeing your recognition of us, we are really moved and determined to work harder to win more guests' full affirmation. Please believe that our pace of progress has never stopped. We are your most trustworthy partner on your journey. I wish you a happy life!
Guest User
Deluxe Lake-view Queen Room
Stayed in Jul 2024
Couples
11 review
Outstanding
Posted on Jul 26, 2024
It should be a very good resort hotel in Liuzhou. The whole hotel is in a holiday style, with mountains, water and trees. It is very comfortable to ride a bicycle around the park. The park is too big and time is very tight. I will stay here again next time if I have the chance.
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Guest User
Deluxe Mountain-view Double Room
Stayed in Jul 2024
Couples
15 review
Outstanding
Posted on Jul 6, 2024
Clean and tidy, the ink painting style is fresh and elegant, the overall feeling is very good, the lake view can be seen from the balcony, it is a five-star hotel worth staying in
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Thank you for choosing Liuzhou Lotus Villa Hotel among many hotels. The hotel covers nearly 1,000 acres of land. The simple and subtle design style is combined with modern advanced technology, just like a lotus flower emerging from the water, elegant and unique, charming style. We sincerely look forward to your visit again and wish you a happy life!