To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.2
Service4.2
Cleanliness4.3
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All reviews(52)
Positive reviews(47)
Reviews with photos/video(16)
Awesome stay(26)
Great location(23)
Awesome rooms(17)
Great service(17)
Convenient location(13)
Delicious breakfast(8)
Negative reviews(5)
Anonymous User
Standard Room With 1 Double & 1 Single Bed
Stayed in Feb 2024
Travel with friends
2 review
3.5/5
Posted on Feb 21, 2024
The location is good just few minute to the museum. The cleanliness need a bit improvement and the linen have a lot of stain. In the night there a few times people try to open our door and i dont know why. Requesting for coffee amenities but until checkout no one sending the coffee amenities to our rooms. But the front desk service are excellent.
Guest User
Standard Room With 1 Double & 1 Single Bed
Stayed in Jun 2024
Couples
3 review
4.0/5
Very Good
Posted on Jul 2, 2024
Fantastic location within walking distance of city centre. Room clean, decent size. Staff very friendly and helpful would definitely stay here again.
Nikki500
Standard Double Room
Stayed in Dec 2023
Couples
2 review
5.0/5
Outstanding
Posted on Dec 24, 2023
Had an amazing stay here the staff were lovely and we had an amazing sized room with everything that we needed. The beds were really comfortable. The location was really quiet and we got the room for a really reasonable price especially as it was a Christmas stay I will definitely be returning to this hotel in the future.
Anonymous User
Superior Room With 1 Double & 1 Single Bed
Stayed in Nov 2023
Business travelers
4 review
3.7/5
Posted on Nov 12, 2023
Lovely stay, very attentive to requests such as fixing the moving bed. Overlooking the ferris wheel was quite a nice touch. Also close to Albert Dock and accessible to city centre. Breakfast was decent. Staff were polite and let us store our luggage with no extra charge. Definitely recommended
Guest User
Standard Double Room
Stayed in Mar 2024
Couples
10 review
5.0/5
Outstanding
Posted on Mar 30, 2024
Hotel was as lovely as ever, comfortable beds and comfortable pillows (the pillow thing is a big thing for me). Friendly staff. Easy to find from the city centre.
Guest User
Standard Room With 1 Double & 1 Single Bed
Stayed in Mar 2024
Family
1 review
4.7/5
Amazing
Posted on Mar 24, 2024
Lovely hotel, gorgeous room and very friendly, helpful staff.
Can’t fault the stay. However I am having issues with a stay booked since then and nobody seems able to help me with this
Rainie Ooi
Standard Room With 1 Double & 1 Single Bed
Stayed in Dec 2023
Other
5 review
2.0/5
Posted on Dec 30, 2023
The hotel is unable to provide recovery services because we encountered difficulty reaching it due to a canceled train caused by flooding and bad weather. Although the trip customer service tried their best to assist us with Leonardo Hotel, the hotel adheres to its policy. We hope the hotel can review our situation, considering that our trip to Leonardo Hotel Liverpool was affected by the train service disruption due to adverse weather conditions. We hope to get the refund of the stay. Thanks
Oscar Zhang
Standard Double Room
Stayed in Jun 2023
Travel with friends
4 review
5.0/5
Outstanding
Posted on Jun 5, 2023
Nice Hotel. Friendly Staff. Everything was clean. Breakfast was superb.
Colx
Standard Double Room
Stayed in Jul 2023
Couples
1 review
5.0/5
Outstanding
Posted on Aug 4, 2023
Great hotel brilliant service
Becezsi
Standard Room With 1 Double & 1 Single Bed
Stayed in Sep 2023
Travel with friends
3 review
5.0/5
Outstanding
Posted on Sep 24, 2023
Brilliant hotel with friendly and helpful staff. The room was clean and comfortable and the hotel is very well located. I would stay again.
Guest User
Standard Room With 1 Double & 1 Single Bed
Stayed in Sep 2023
Business travelers
6 review
5.0/5
Outstanding
Posted on Nov 25, 2023
Perfect Docklands location, clean, comfortable, short walk to city centre and train stations. Would book again if need to return to Docklands for business or pleasure.
Guest User
Standard Room With 1 Double & 1 Single Bed
Stayed in Aug 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Aug 24, 2023
Very pleasant stay at the learnado’s parked in the car park near by, close to Liverpool 1 and the docks. Ideal location very reasonable price.
Juan
Standard Double Room
Stayed in Jul 2023
Couples
1 review
5.0/5
Outstanding
Posted on Aug 1, 2023
The hotel is on the pier and has a good location. Easy access to the attractions as well as West Kirby.