kdragen
June 20, 2024
"Rooms Can NOT BE switched. Come back at 9am" I(It's 3am and I'm in the lobby waiting for 9am to see if I can get anything rectified) You take the good, the staff; you take the Bad.... ♀️I am disgusted and appalled. when I here La Quinta I understand (typically) affordable nice. When I hear Wyndham I think high their. Alas here, La Quinta Inn & Suites by Wyndham Livingston, they dropped the ball on a few things. The top one being the purpose of stay in a hotel/motel, inn, a "suite", and that is usually SLEEP and COMFORT. It's 230am I'm hearing my neighbors tv, waking my from slerp, fine, I'll try to make adjustments to not go knocking. I'll move closer to the a/c to drown it out, sleep on the pullout sofa, It Is Not even usable, the support for the so called "bed" is busted AND The Matress , there are No sheets so, I take them from the bed ohhhnooo Is that blood stains?!? I'm currently curled up, yes on protector, in the farthest corner away from said mattress stain. I just paid $171, a last minute mandatory stay for this night and based on reviews, this may not be the only room like that, I can't afford to waste my night, and I can't sleep in the vehicle. Spoke with one "in charge" for the night, nothing will be done. No room change, no refund. but I could "get sheets for the pull out sofa (that's broke) or sleep on the blood stained mattress" The other things, is the a/c, has not had a cleaning, The shower head lacks a desire of use, the microwave has remnants of evidence of the prior guests. (luckily I'm here ONLY one night and don't need use of that) a simple check-in, swift and efficient. There is a friendly note left from the one who prepped the room, a nice little touch. Property is smoke-free and seems to have held true to that policy. Coffeemaker, fridge and microwave , iron and ironing board available in room, as well as free WiFi. Breakfast is available, and parking is free and a washer and dryer for minimal fee.