Avinguda de la Roca Grossa, 5, Lloret de Mar, Catalonia, 17310, SpainView Hotel Details
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1 night
Bluesea Montevista Hawai Guest Reviews
3/5
46 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location3.1
Amenities2.9
Service3.0
Cleanliness3.1
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All reviews(46)
Positive reviews(29)
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Negative reviews(17)
Anonymous User
Double or Twin Room
Stayed in Oct 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Oct 12, 2024
Good cleaning, excellent staff, delicious food.
I liked everything, thank you!
Guest User
Double or Twin Room
Stayed in Jul 2024
Family
1 review
2.5/5
Posted on Aug 3, 2024
The room had not been cleaned properly upon arrival, there were pebbles and sand on the floor.
There was a leak in the pipe that runs through the closet, causing a moisture problem in the wardrobe.
There was also a broken chair in the room and one of the sheets on the bed was dirty.
Only plus: breakfast was okay.
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Anonymous User
Double or Twin Room
Stayed in May 2024
Family
9 review
3.2/5
Posted on May 5, 2024
Well, let me put it this way: the rooms are a bit dated. Breakfast was as if you were at the main train station and on a battlefield at the same time. All in all, it was OK for a few days, but I definitely wouldn't want to stay there any longer.
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Guest User
Double or Twin Room
Stayed in May 2024
Couples
1 review
1.0/5
Posted on May 11, 2024
Hello, I would like to write that this hotel is very dirty, the rooms are in a pitiful state, the shower, the window allows air to pass from the outside, there is no seal which allows for waterproofing and painting don't worry, the mattresses for sleeping are stained, not to mention that in the evening we started to scratch everywhere, we had to buy sheets and duvets, the bedroom window was missing the seal which allows us not to hear the sound exterior without forgetting that everything that happens we are all waiting impossible to sleep the ****** which screws up the customers outside we all hear in the room the service is zero it is in a hotel which is not recommended for families but rather for people who want to be ****** or bring back ****** this is not called a hotel but rather a ****** we should downgrade it and take away all the stars because it doesn't even deserve 1 star I stayed only 1 night even though it was planned for 1 full week
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Scheilafranca
Double or Twin Room
Stayed in Aug 2024
Family
9 review
2.2/5
Posted on Aug 24, 2024
Poor service, unfriendly staff, old hotel.
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Guest User
Double or Twin Room
Stayed in Oct 2023
Couples
1 review
3.5/5
Posted on Oct 25, 2023
Considering the price, Top
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S2445KDlaurenh
Stayed in Oct 2024
Couples
4.0/5
Very Good
Posted on Oct 6, 2024
We had a really nice stay, please ignore the negative reviews! You get what you pay for, it’s a cheap getaway. We stayed for a week and the staff were lovely and accommodating, we went all inclusive which included your alcoholic drinks too. The eating times were really large windows and there was always something to eat each day. The fresh cooked pancakes each morning were especially lovely. The rooms were always clean and tidy. The bathrooms in the rooms could do with an update but they were otherwise fine. The shower is also a bit temperamental temperature wise. I’m glad I read the reviews about the pool because I’d also advise to queue at about 10 past 9 if you want a sunbed, as the pool opens at 9:30am and there are limited sunbeds. We had a great stay and enjoyed the entertainment room as some nights they had a DJ on. The hotel is situated on a hill and the beach is down the bottom of the hill so if you struggle with walking it’s maybe not the holiday for you. Thank you for our stay!
Response from Property: Hello S2445KDlaurenh, Thank you so much for your positive feedback! We're thrilled to hear that you had a wonderful stay and appreciated our staff and services. It’s great to know you enjoyed the all-inclusive experience and the fresh pancakes in the morning! We appreciate your insights about the bathrooms and the pool situation; feedback like yours helps us improve. We’re glad you took advantage of the entertainment options and enjoyed your time with us. We hope to welcome you back for another fantastic stay in the future! Safe travels!
Lauren B
Stayed in Oct 2024
Family
1.0/5
Posted on Oct 4, 2024
Horrendous. Just don't go. Room 1 was full of black mould, filth, unsafe balcony with cracked glass and tiles, and water coming in through the bathroom ceiling, took 3 days to move us. Room 2 was also filthy, snot wiped on the walls, paint peeling off the bath, and black mould in patches. Food is cold and mostly inedible. It's not family friendly AT ALL. Don't waste your money.
6/9
Response from Property: Hello Lauren B, Thank you for sharing your feedback with us. We are truly sorry to hear about your experience. It’s unacceptable that you encountered such issues with cleanliness and maintenance during your stay. Your feedback is invaluable, and we are taking it seriously to address these concerns with our team immediately. We aim to provide a comfortable environment for all our guests, and it’s clear we fell short in this instance. Thank you for bringing this to our attention. We hope you will reconsider and give us another chance to provide you with the quality experience you deserve.
Jess S
Stayed in Oct 2024
Travel with friends
1.0/5
Posted on Oct 3, 2024
Our room had mould all over the walls , stains on the beds , cracks and rust everywhere, when we complained another couple came down who had there whole ceiling collapse and room was flooded with water. We left asap and booked another room. Hr for this company was not helpful and refused to give us a full refund. Food was cold and very limited for choice
Response from Property: Hello jesssO1369DV, Thank you for sharing your feedback with us. We sincerely apologize for the issues you encountered during your stay. The conditions you described are certainly not acceptable, and we take your concerns very seriously. We are surprised to hear about the state of room, as we assure you that our cleaning staff is dedicated to maintaining high standards of cleanliness throughout the hotel. It’s unlikely that the room did not meet these standards, and we appreciate your understanding as we look into your concerns. Regarding the food, we are sorry to hear that our selection was not up to your liking. We always provide a wide variety of options as we understand that culinary preferences might vary. We would also like to highlight the fact that there are microwaves present in our dinning rooms,just in case guests would like to reheat their food. We thank you for the feedback provided as we use it to improve. Safe travels!
384jonc
Stayed in Oct 2024
Couples
4.0/5
Very Good
Posted on Oct 3, 2024
Clean, friendly staff, close to shops and beach. We stayed for 3 night B&B and were very pleased. Breakfast there was plenty of different options and food was good. Room was very clean and shower was excellent. Beds comfy and A/C was good. Plenty of space in the room. The blue sea is 2 hotels and you get access to both pools. Pools were fairly small but enough space to sit or lay. Bar was cheap and staff were friendly and helpful. Main town only 10 minutes walk down the hill. Supermarket was across the road with everything you need there. Less than an hour transfer to the airport. All round was good accomodation for the price we paid.
Response from Property: Hello 384jonc, Thank you for your wonderful review! We’re thrilled to hear that you enjoyed your stay and found our hotel to be clean and comfortable. It’s great to know that you appreciated the breakfast options, the excellent shower, and the friendly staff. We’re glad you made the most of the pool access and found the location convenient for exploring the area. Thank you for highlighting the nearby supermarket and the easy transfer to the airport. We hope to welcome you back for another enjoyable stay in the future!
Jason B
Stayed in Sep 2024
Solo travelers
4.0/5
Very Good
Posted on Sep 30, 2024
I’ve had a wonderful experience. Just home today. This was my first ever time abroad and I was going solo. Staff were very helpful (a special shout out to Haleida in the bar who is just fabulous, and to all staff including Violeta, food staff, and cleaners. And to all the friends I’ve made in guests :). I found most of the guests to be enjoying their time here, and to be friendly. it offers all that is expected within 3 star. With friendly staff, and a 5 minute walk to the beach, it’s clean, the restaurant is clean as were the toilets, and my room was also clean. For the price is not sure what more you would want :) I will be back next year for more gin and lemon :) I am already looking at dates :) can’t wait
Response from Property: Hello jasonbV4043LO, Thank you for your wonderful review! We're so happy to hear that your first solo trip abroad was a success and that you had such a positive experience with us. It's great to know our staff, especially Haleida, Violeta, and the rest of the team, helped make your stay enjoyable. We’re glad you found the hotel clean, friendly, and well-located—just a short walk to the beach. We appreciate your kind words about the value for the price, and we can't wait to welcome you back next year for more gin and lemon! Looking forward to seeing you soon!
Emilyjesn
Stayed in Aug 2024
Couples
2.0/5
Posted on Aug 27, 2024
I expected more. Paid £730 per person to come here for 7 nights all inclusive, it should’ve been about £500 max. Staff all look miserable to work there apart from the waiters and waitresses in the restaurant who were always lovely and smiling. Most staff speak very little English so get your Spanish ready before you go because you’re gonna need it. Food was the same every day for lunch and dinner which got sickening and boring. On our last full day, we were having breakfast and I got myself scrambled eggs and toast, I started buttering my toast only to see there’s mould starting to form on it which put me off having any more food at the hotel for the rest of the day. Walls are paper thin, on our first night people in the room above us came back from clubbing at 4:45am and were being loud, at 5am I went to reception and they said they’ll send security to quieten them, 45 mins later and no security went up there and we couldn’t sleep so I don’t understand the point of their security because it was like this every night. Over 500 guests and only 30 sunbeds (including 2 broken sunbeds that are literally laying on the floor) at the “big” pool with no life guard but the pool being as deep as 2.15m. Cleaners barge in whenever they want, they knock 3 times and don’t wait for an answer and barge in even though we shouted “don’t come in”, we didn’t even have a “do not disturb” sign to hang on the door. On our last day yesterday we stayed in the room for half a day because we just wanted to go home, cleaner came between 9am - 10am and I asked for the room not to be cleaned that day as we are leaving the next day, cleaner said okay she’ll come back tomorrow, 2 hours later she barges into the room without knocking or anything, as soon as she saw us she asked again if we wanted our room cleaned and I said “no, we asked for tomorrow” and she left, bit dodgy if you ask me because there was no need for her to come back in when she agreed to come back the next day. One night we didn’t notice we were sleeping with one of the door balconies open (left open by the cleaner) there was no door handle on the door so we had to go to reception and she came to our room with a door handle and no English at all, closed the door after struggling and then left the room with the door handle in hand like it was normal. The little knob you use to control the water in the shower from bath tap to shower head kept coming off to the point where the cleaner got fed up of fixing it and just left it on the side. €3 daily for safe and €10 deposit for TV remote but we just used the buttons on the TV to change channels and volume. €1 deposit per cup to get a drink from the bar. Bar closes at 11pm and the only snacks you can get during the day is cheese or ham and cheese sandwich, and french fries. Make sure you have a bottle to fill up with water because after the bar closes then you have to go to the vending machine and pay for water even if you’re all inclusive, and if you have an empty w
Response from Property: Hello U998Glemilyn, We are very sorry to hear that you have this opinion about our hotel and we are sorry to hear that we did not exceed your expectations. Perhaps you were looking for a more luxurious and modern hotel, these are not our values. Our hotel offers simple service combined with great value for money. This, together with the facilities, and the efforts of the staff, make us a good choice for most travellers. And this is not for us to say, but is the testimony of many of the guests we have received. Nevertheless, we hope that you have enjoyed all the beauty you can find at Lloret de Mar. Best regards, BLUESEA Montevista Hawai
Charlotte C
Stayed in Aug 2024
Family
1.0/5
Posted on Aug 26, 2024
Nothing worked most things were smashed in our room no plug sockets one in bathroom kept blowing up and turning lights off asked to switch rooms got denied twice they scam u with the nice hotel and send you to the horrible one down the road paid for a balcony got a little area that was smashed up and couldn’t see anything soo was pointless because we was on ground floor
Response from Property: Hello S8303IFcharlottec, We are very sorry to hear that you have such a negative opinion of our hotel and we are sorry to hear that we did not meet your expectations. Perhaps you were looking for a more luxurious and modern hotel, these are not our values. Our hotel offers simple service combined with great value for money. This, together with the facilities and the effort of the staff, make us a good choice for most travellers. And this is not just our opinion, but the testimony of many of the guests we have received. Nevertheless, we hope that you have enjoyed all the beauty that you can find in Lloret de Mar. Best regards, BLUESEA Montevista Hawai
cerys p
Stayed in Aug 2024
Travel with friends
3.0/5
Posted on Aug 24, 2024
mixed feelings on this one, you get what you expect from a 3 star hotel rooms - the rooms are small but fairly comfy and it gets the job done, shower could be a hit and miss, flooded bathroom on first day but after that no other problems. walls are VERYYY thin, very annoying when surrounded by teens as they just shout and play very loud music all night, but u can phone reception and security will come if needed. security is very nice, especially carlos! he is very sweet if you get the chance to meet him staff - reception staff is meh some can be quite rude and dismissive when you ask a simple question, but the bar and restaurant staff are very friendly! food - food again is a hit or miss, some days the food is very good (especially breakfast) but you may struggle if you are a picky eater, but they always have pasta and sauce/pizza. the desserts are very nice. all inclusive - all invclusive is decent, first day did have a bit of a struggle as they charged us for drinks without mentioning we had to put a deposit on a reusable cup even when asked multiple times and there is a list of drinks that are included in the all invlusive that we werent showed. all invlusive starts at 10am and ends at 11pm entertainment - entertainment is probably the worst part of the resort, they only have the ‘entertainment’ 4 nights a week, and when they do its just a ‘dj’ and you can only fully hear the music inside the bar so if u sit outside it does get a little boring, no childrens entertainment at all, theres no music during the day anywhere in the hotel so i recommend bringing a speaker. there is also a tiny tiny tiny area to dance in the bar. pool - the best part of this holiday was the pool, although they could put more sunbeds out as there are definitely not enough for the amount of people in the hotel. the water is nice and cool compared to the heat and is in the sun for most of the day so your not freezing in the water. there is a little kids pool connected to the main one. location - only a 10 min walk from the beach which is nice, wlthough the walk back is mostly uphill so bring a lot of water and a fan or it is basically torture, the main town is only 15/20 min walk away and it has a lot of good shops and food places, but does get very busy at the end of the day because of all of the bars and nightclubs! overall - wouldnt reccomend for a family and i personally wouldnt come back, but it was still decent for a budget hotel and bringing a friend did make it better as we made it fun. definitely made a lot of good memories!
Response from Property: Hello 724cerysp, Thank you for your detailed and honest review. We appreciate your balanced feedback, highlighting both the positive aspects and areas where we can improve. We’re glad to hear that you found the rooms generally comfortable, despite the occasional issue with the shower and the thin walls. It’s good to know that our security team, especially Carlos, was attentive and helpful during your stay. We apologize for any rudeness you experienced from some of our reception staff, and we appreciate your kind words about the bar and restaurant staff. Your feedback about the food and all-inclusive package is also noted; we’ll work on providing clearer information to avoid any confusion for future guests. We regret that the entertainment didn’t meet your expectations, especially the limited options and lack of children’s activities. We’ll take your suggestions into account as we look to enhance our entertainment offerings. It’s great to hear that you enjoyed the pool area, even though we acknowledge the need for more sunbeds. We’re also pleased that you found the location convenient, despite the challenging walk back from the beach. While we’re sorry to hear that you wouldn’t recommend our hotel for families or plan to return, we’re glad you were able to make good memories during your stay. Your feedback is invaluable to us as we strive to improve our services and facilities. Best regards, BLUESEA Montevista Hawai
Abigail T
Stayed in Aug 2024
Travel with friends
4.0/5
Very Good
Posted on Aug 23, 2024
We stayed in the hotel further up. Hotel is situated so close to the beach, a nice walk down to it, slightly hilly walking back up. The rooms were clean and comfy, cleaners worked brilliant. The bathroom was dated, but it’s clean and useable. Hotel staff were lovely. Noise was minimal after 1am. The food was your typical Spanish all inclusive, we only had breakfast daily but had lunch once. We wanted to explore the nearby places for food and drink. Would definitely stay again. There wasn’t many English people there when we went, was mainly young Germans, Italians and Spanish. We had a lovely time, we made the most out of our holiday. No complaints here.
Response from Property: Hello abigailt778, Thank you for sharing your experience with us. We’re delighted to hear that you had a wonderful 4-night stay at BLUESEA Montevista. It’s great to know that you found the location convenient, with easy access to the beach, and that the rooms were clean and comfortable. We appreciate your kind words about our cleaning staff and hotel team. While you mentioned that the bathroom was dated, we’re pleased to hear that it was clean and functional. We’re glad that the noise levels were minimal and that you enjoyed the food offered, even though you chose to explore local dining options. We’re happy to hear that you had a lovely time and made the most of your holiday. Your positive feedback is much appreciated, and we would be thrilled to welcome you back in the future. Best regards, BLUESEA Montevista Hawai