Hotels near Patio San Miguel, Lobo

I had some doubts about staying here because of the previous reviews I have read; had it been up to me I would've booked at another resort but my sister's family had booked there for her 60th bday celebration. And she did not know we were coming... we planned a surprise and the The Henry staff helped us do it! (thank you Danielle!) The rest of our stay was made so pleasant because of the efficiency of the staff. Customer service of EVERYONE there was simply EXCELLENT! (Manuel and Mart and ALL Apt1B's crew) And the food was great, kudos to its inhouse resto Apt 1B! Though we stayed for just 3 days, our days were full and satisfying! Some suggestions: More lounge chairs and cabanas by the beach; need to improve bathrooms and clean up the gross rusty areas below the sinks; clean bidet heads please; completely cover the shower area so that water does not overflow or spill into the toilet area (it gets really messy); provide anti-bug lights in the resto area to prevent various insects from diving into our food. I'm still giving The Henry a full 5 stars!

I'm rating Cocoons a 5 out 5 firstly because of the very attentive, well-informed, and approachable employees. The Cocoon itself is relatively small, but that's the main reason why it's called a cocoon and this is a glamping concept hotel. They replenish the toiletries, coffee, water inside the room on a daily basis. They change towels upon request which is good as I'm not a fan of hanging towels outside hotel rooms. The internet is not good, we had to use our prepaid wifi during our stay. The bed, pillows, and duvet were comfortable and of good quality. It would be better if there are at least hooks for clothes inside the rooms. Floor rug should also be in the room upon check-in, we had to request it but they gave it right away. If there's a way to address the hanging of clothes and towels outside the rooms that would be good as it takes away the beauty of the cocoons. Maybe a cloth string behind cocoons, not sure if that would work. Bathrooms were clean and well-maintained. There are common toilets near cocoons so finding one won't be a hassle. Pools were heated and clean. Shore is also clean and definitely ”swimmable”. Breakfast at The Sands was okay, but breakfast at Captain Barbozza was amazing! Had dinner at Captain B twice and loved the food, drinks, and ambience. 10/10! Overall it was a great glamping experience.

Arrived late, tired, happy to shower and sleep... To realize there's no water in the shower. Asked the reception, after checking for 15 minutes, they told us it's normal because of low water pressure, that we should try again around 3am (!!!). Too late to change hotel and already paid over booking.com, so no refund... We are going to bed quote unhappy and smelly!

Checked in: Jan 25, 2021 Time: 9:51 PM Deluxe Room 12hrs Me and my partner checked-in at this hotel late at night since it was the decent one we found near the grand terminal. The room given to us was clean but the floor was really sticky. We remember checking in at around 10pm but I had to call the front desk the next morning (9am) just to make sure I'm not mistaken since they did not provide us any checkout information when we paid for our room. The girl who I spoke to said we checked in at 9pm and they will only allow a 15min grace period for us to pack up and leave right away. I asked how much it will cost for us to have an additional hour so we can eat breakfast but the girl said she is not sure of how and that she will need to call us back. After a few minutes she called back and said we need to pay 180PHP for another hour to spend at the hotel. My partner was the one who answered the call and agreed so that they would let us stay until 10am. They DO NOT SERVE ANY MEALS, only cup noodles and junk food so we had to order food delivery. My partner went down the lobby to get our breakfast from the delivery guy and also spoke to the receptionist to confirm what was our check-in time last night. She was told it was 9:51PM and not 9PM contrary to what she told me when I called. After eating we packed up our things and went down right away so that we no longer need to extend an additional hour on our stay. The receptionist told us we still need to pay 180PHP even though we did not consume the 1hr extension since it was already recorded on their system. I argued but had to pay since we were on a hurry. TLDR: WE WERE ASKED TO PAY FOR AN EXTRA HOUR ON OUR STAY EVEN THOUGH WE CHECKED OUT ON TIME. THEY DO NOT SERVE ANY MEALS. THE STAFF IS NOT FRIENDLY AND PROPERLY TRAINES, EVEN THE GUARD WHO KEPT ON STARING AT US. P.S I HOPE THE MANAGEMENT WILL TAKE ACTION AND TRAIN THEIR PEOPLE TO BE PROFESSIONAL. CUSTOMER RELATIONS NEED IMPROVEMENT. THE RECEPTIONIST IS INCONSIDERATE.

The location of this establishment is near the terminal which is good.👍🏻 Although the rooms were a bit old but you can still enjoy the environment/nature😊 The staff is accommodating even though we arrived late. And available parking too 😍 Overall, this is a budget friendly motel for travelers. 🤙🏻🤙🏻🤙🏻🤙🏻🤙🏻

Good cheap hotel with parking space , very convenient for a night. Rooms are clean and AC works properly. There is a 7 Eleven in a walking distance.

Our stay is superb! Will definitely go back! The place is so relaxing and mesmerizing. The staff are all polite and accommodating as well.