Novotel Lodz Centrum Reviews
Novotel Lodz Centrum
al. marsz. Józefa Piłsudskiego 11A, Lodz, PolandView Hotel Details
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Novotel Lodz Centrum Guest Reviews
4.4/5
Very Good
54 review
Verified reviewsLocation4.5
Amenities4.3
Service4.5
Cleanliness4.4
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All Reviews(54)
Positive reviews(51)
Reviews with photos/video(3)
Negative reviews(3)
Mei Yin
Superior Twin Room
Stayed in Dec 2023
Friends
6 review
Great
Posted on Dec 19, 2023
Great location next to a huge shopping mall. Comfortable and clean room with plenty of good restaurants surrounding.
Perry Ye
Superior Twin Room
Stayed in Feb 2023
Business travelers
19 review
Amazing
Posted on Mar 8, 2023
The location is very good. There is a shopping mall next to it. There are many restaurants on the opposite street. It is convenient to eat. There is an Italian restaurant that is very popular. You need to make a reservation in advance.
The room is relatively spacious
Parking charges
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Dudu
Superior Twin Room
Stayed in Nov 2022
Business travelers
29 review
Outstanding
Posted on Jan 28, 2023
Convenient location, best choice for business travel
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Guest User
Superior Room
Stayed in Dec 2021
Couples
2 review
Outstanding
Posted on Dec 21, 2021
No comments, nice and discreet service
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mayimlu
Superior Twin Room
Stayed in Jan 2024
Business travelers
20 review
Outstanding
Posted on Jan 15, 2024
早餐很不錯，適合出差人士
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Guest User
Stayed in Jun 2024
Other
0 review
Posted on Jun 6, 2024
Very bad hotel, I stayed here with my daughter for one night. Nothing seems to work right in this hotel. Service very bad. My room was not ready for arrival. I had a problem with the air conditioning and I called the reception and unfortunately the gentleman told me that he was alone at the hotel and that he could not help me. Only change the room, but since he is alone, we have to go to the reception. Really alone in the whole hotel? Where is the hotel service? Is that 4 stars? We had a very bad sleep because you can hear cars and especially trams from outside. After the emergency, I had to move at night. I do not recommend this hotel at all.
Guest User
Stayed in May 2024
Other
0 review
Outstanding
Posted on May 30, 2024
Beautiful hotel, with good value for money. Spacious room with all comfort you need. Nice breakfast area with plenty of fresh and healthy options. On walking distance from the centre and Piotrkowska with plenty of bars en restaurant options.
Andrea
Stayed in Oct 2023
Other
Outstanding
Posted on Oct 12, 2023
I always stay at the Novotel
Modern, clean, perfect location and the breakfast is delicious
Thanks for another great stay
Alex
Stayed in Sep 2023
Other
Very Good
Posted on Sep 17, 2023
They should have told me ahead of time that they need to set up the smart TV, as all we got was polish tv
Samantha
Stayed in Aug 2023
Business travelers
Outstanding
Posted on Aug 26, 2023
Lovely stay, clean with great amenities. Gym space well equipped, great food and menu options.
Fantastic location within easy reach of many restaurants, great travel network and walking routes
Ian
Stayed in Aug 2023
Business travelers
Outstanding
Posted on Aug 17, 2023
Very quick check in, room comfortable and clean, good selection at breakfast.
Very short walk into town.
Guest User
Stayed in Aug 2023
Family
0 review
Outstanding
Posted on Aug 16, 2023
Great and modern hotel in downtown Łódź. Excellent service in the hotel bar by Maria. If all hotel employees were like her, nobody would stay home and have a beer in front of a TV set. Thanks a million, Maria. And the best for your upcoming vacation. 😃
Response from Property: Dear Andytraveler5109, Thank you for taking the time and trouble to complete a survey following your recent stay at Novotel Lodz Hotel. It is always a pleasure to receive positive feedback. I will share your comments with Maria. We are delighted you enjoyed your stay with us and very much look forward to warmly welcoming you again in the near future. Yours sincerely, Jerzy Boguszewski Guest Experience Manager
Guest User
Stayed in Aug 2023
Couples
0 review
Outstanding
Posted on Aug 16, 2023
Very good and comfortable hotel in the city centre. Large underground parking next to the hotel with direct hotel access. Comfortable room with good amenities. Very good breakfast with superb selection, some food was really good, very friendly staff and good coffee.
Response from Property: Dear slawoczuz, Thank you for taking the time and trouble to complete a survey following your recent stay at Novotel Lodz Hotel. We are delighted you enjoyed your stay with us and very much look forward to warmly welcoming you again in the near future. Yours sincerely, Jerzy Boguszewski Guest Experience Manager
859muneeraa
Stayed in Aug 2023
Family
Posted on Aug 16, 2023
Small hotel nice atmosphere but the service is not a 4 stars hotel the cleanliness is not that much , when I arrived i asked for someone to help with my luggage the front desk neckolas offered to help me he was so helpful and corporative but when checked out asked for help no one is there to help despite that the staff at the front desk has nothing to do. The food is not ok for musilums you have to eat either pancakes or waffles or eggs every day !! Actually I didn’t felt good but it is ok overall
Response from Property: Dear Muneera A, Thank you for taking the time to tell us about your experience at the Novotel Lodz Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jerzy Boguszewski Guest Experience Manager
Guest User
Stayed in Jan 2023
Family
0 review
Posted on Jan 31, 2023
Everything was fine till we went to have a breakfast (price included). You have to wait 30 minutes in a regular line :) Imagine that you have plans and meetings in the morning. So forget about it, you will have to WAIT!!! Horrible. Bizarre. Horror.
