Ruby Zoe Hotel London

Ruby Zoe Hotel London Reviews

Ruby Zoe Hotel London

146, 164 Notting Hill Gate, London, United KingdomView Hotel Details
Ruby Zoe Hotel London
Ruby Zoe Hotel LondonRuby Zoe Hotel LondonRuby Zoe Hotel London
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Ruby Zoe Hotel London Guest Reviews

4.6/5
Great
118 review
Verified reviews
Location4.6
Amenities4.4
Service4.6
Cleanliness4.6
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Positive reviews(115)
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Awesome stay(8)
Easy to get around(6)
Great service(6)
Convenient location(4)
Great location(1)
Negative reviews(3)
crazychildren
Cosy Room
Stayed in May 2024
Solo travelers
7 review
4.7/5
Amazing
Posted on May 21, 2024
Easy and efficient check-in checkout, friendly staff. Superb location, just a few minutes away from the tube station.
Response from Property: Hey Sunshine, Thank you so much for leaving a review. It's great that you benefited from Ruby Zoe's location in the heart of Notting Hill. We're glad to hear that you liked our self check-in. Not only does it help guests get to their rooms quicker, but it also frees up our hosts to help with other things like sightseeing, restaurants and other city tips - which we hope you took advantage of.We're looking forward to seeing you again soon. Your Ruby Zoe Team
Glein
Cosy Room
Stayed in May 2024
Business travelers
19 review
4.7/5
Amazing
Posted on May 21, 2024
The location is good, close to underground. Many restaurants nearby. The staff is friendly.
Response from Property: Hey Glein, Thank you so much for telling us about your trip. We'll happily pass on your compliments to our hosts in London. It sounds like you had a brilliant time – we love that. We hope to see you again soon.Your Ruby Zoe Team
Guest User
Nest Room
Stayed in Aug 2023
Solo travelers
9 review
4.5/5
Great
Posted on Sep 22, 2023
I was upgraded to a room that had a view as the one I was given originally faced a brick wall and with the new room was not disappointed. The room is well appointed but the reason I don't give it the highest marks for a 4star hotel is because if you want to make yourself a hot drink you have to get dressed and go down the corridor because they have decided to take away ammenities like personal kettles. I get they have replaced these things with 2 amps that you can plug a guitar into but there were no instructions when I tried to look it up (and I play guitar). It would be better served with a DAB radio and a kettle or some other sort of modern way to get hot water. Other than that, loved the products and the staff were really lovely and funny! Thank you Team Ruby!
Guest User
Lovely Room
Stayed in Aug 2023
Couples
2 review
5.0/5
Outstanding
Posted on Aug 6, 2023
Beautiful hotel, great location and very comfy beds. We really enjoyed our stay. Only negatives would be that the room was smaller than I was expecting, and the downstairs bar is very pricey!
Guest User
Lovely Room
Stayed in Jul 2023
Friends
5 review
5.0/5
Outstanding
Posted on Sep 28, 2023
I had a wonderful stay at this hotel! From the moment I walked in, the staff made me feel right at home. The room was impeccably clean and well-appointed, with a comfortable bed that provided a great night's sleep. The hotel's amenities were top-notch, from the delicious breakfast spread to the fitness center and relaxing spa. What truly set this hotel apart was the exceptional service. The staff went above and beyond to ensure my stay was enjoyable, providing excellent recommendations for local attractions and dining. I can't wait to return to this hotel on my next visit – it exceeded all my expectations!
Guest User
Cosy Room
Stayed in Jun 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 25, 2023
Great hotel in a perfect location right next to the tube. Would definitely stay again
Shencheng
Lovely Room
Stayed in Jun 2024
Family
13 review
5.0/5
Outstanding
Posted on Jun 15, 2024
There is a bar counter at the entrance. A young man guided the self-service check-in. Enter various information on the screen. After filling it out, spit out the room card from a small hole in front of the bar counter, swipe the card to take the elevator. The room has a large glass wall along the street, which is very bright. The street view is very good. The sound insulation is very good. There are cars coming and going on the road, and there is no sound indoors. There is WIFI in the room, but the speed is not too fast. There is a tea room at the end of the corridor on each floor, with taps for drinking hot water, various tea bags, instant coffee, paper cups, etc. There is no refrigerator in the room. If you buy drinks, you can store them in the refrigerator at the bar. If you want to heat food, you can ask the bartender to help you. He will also give you plates and knives and forks, which is very convenient. The surrounding environment of the hotel is very good, and various houses and streets are worth walking around. There are three supermarkets next to the hotel. It takes five minutes to get to the subway (there are three red, yellow and blue lines), and ten minutes to walk to Notting Hill Market, which is very lively on Saturday. If you come to London and choose to live in the west, this is a very good hotel.
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Anonymous User
Lovely Room
Stayed in Apr 2024
Solo travelers
3 review
4.3/5
Very Good
Posted on Jun 7, 2024
Minimalist design, you have to bring your own disposable items. There is a tea room on each floor, providing different tea bags and coffee, suitable for a single person. The mobile phone signal in the room is generally poor, and the wifi in the room I was assigned could not connect. Later I changed the room and it was solved. Notting Hill Gate subway station is a 5-minute walk away, and there are supermarkets, restaurants and cafes nearby, which is very convenient.
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Guest User
Nest Room
Stayed in Feb 2024
Family
5 review
5.0/5
Outstanding
Posted on Feb 21, 2024
I forgot to take pictures. Although the room is a bit small, it is highly recommended. It is clean and has a public area for making tea. You can get hot water and make all kinds of free tea. It is very clean and very convenient. It is only 5 minutes away from the subway. I live in the embassy and The affluent area of ​​Notting Hill is very safe. There are many supermarkets and restaurants. The bar downstairs of the hotel is uniquely decorated. It is close to Notting Hill Bookstore and Kensington Palace. It is better than other places where I stayed in every aspect. I stayed here for six consecutive years. sky
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Guest User
Cosy Room
Stayed in Sep 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Oct 11, 2023
I really like this hotel. I chose it for a long time because I couldn't check in the dormitory in advance and had to transition for four nights. The price is really worth it. The room is new and super clean. It's very spacious for one person. The floor-to-ceiling windows open the curtains and you can see the street view directly inside. There are two Marshall speakers (although I only learned to use the smaller one) Check-in at the front desk is semi-automatic, very friendly to people with social anxiety, and check-out is more convenient. Just put your room card in the mailbox at the front desk. I really like this management model. Before I left, I chatted with the staff and said that I came from Ctrip. When I placed the order, there were not many reviews, so I felt like I had found a treasure.
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Guest User
Cosy Room
Stayed in Aug 2023
Other
1 review
5.0/5
Outstanding
Posted on Aug 23, 2023
It's not an advertisement, it's a personal experience👍🏼👍🏼👍🏼The hotel service is in place, clean, surrounded by shops and restaurants, convenient transportation, great experience, any problems are solved by the staff in time, with a friendly attitude, just like being at home😻😻 😻
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Anonymous User
Cosy Room
Stayed in Oct 2023
Friends
6 review
4.0/5
Very Good
Posted on Dec 29, 2023
The transportation is convenient, the facilities are complete, the breakfast is satisfactory, and the service attitude is good. It can be understood as the Atour of foreign countries.
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Guest User
Nest Room
Stayed in Jan 2024
Other
5 review
5.0/5
Outstanding
Posted on Apr 2, 2024
The environment is very quiet and travel is convenient
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Guest User
Cosy Room
Stayed in Jul 2023
Couples
1 review
3.5/5
Posted on Jul 9, 2023
The room is clean, but there is no refrigerator, bottled water and kettle
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Response from Property: Hey Sunshine, Thank you for your review. It's great that you noticed how much we focus on cleanliness, as it is one of our priorities.As part of our Lean Luxury philosophy, our rooms don't have minibars. Instead, you'll find complimentary hot drinks and a maxi bar for other essentials in our galleys on the first to sixth floors. Otherwise, pop down to the bar on the ground floor for a drink or a bite to eat - it's open 24 hours a day. We hope to see you soon. Your Ruby Zoe Team
Guest User
Cosy Room
Stayed in Nov 2023
Business travelers
23 review
5.0/5
Outstanding
Posted on Nov 16, 2023
Better than expected
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