President Hotel Reviews
President Hotel
56-60 Guildford Street, Camden, London, WC1N 1DB, United KingdomView Hotel Details
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1 night
President Hotel Guest Reviews
4.3/5
Very Good
221 review
Verified reviewsLocation4.4
Amenities4.1
Service4.3
Cleanliness4.3
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All reviews(221)
Positive reviews(204)
Reviews with photos/video(48)
Convenient location(41)
Delicious breakfast(38)
Easy to get around(38)
Close to metro(22)
Great value for money(15)
Average sound insulation(14)
Would stay again(6)
Friendly front desk staff(6)
Negative reviews(17)
WAI YI
Double Room
Stayed in Jul 2024
Travel with friends
1 review
Very Good
Posted on Jul 19, 2024
The bathroom and basin are not big, water easily splash out
Response from Property: Dear Wai,Thank you for your review and for providing us with valuable feedback. We are pleased to see that you rated our surroundings, amenities, cleanliness, and service positively.We apologize for the inconvenience you experienced with the bathroom and basin size. Your comments will help us improve our facilities to better serve our guests in the future.We hope to have the opportunity to welcome you back and provide an even better experience.All the best!Cristian, Asst. Front Office Manager
OdunmorayoOlalekan
Twin Room
Stayed in Apr 2024
Travel with friends
2 review
Amazing
Posted on Apr 19, 2024
It's a nice hotel. We tried to walk there just to explore London from Buckingham Palace. It's so far by walk but that's our decision to try. The hotel is beautiful and the room is so clean. The only issue we had was tv can't show football station as it kept asking us to login to wifi. I also feel the twin beds are small. I mean, I work with Marriott Hotel and had worked with Pullman hotel Dubai. Our beds are bigger than that. You can hardly
turn if you're fleshy. 😆 Every hotel with its peculiarities, anyway.
It's a nice stay. I'll go there again.
Response from Property: Dear Odunmorayoolekan,Thank you for sharing your experience at The President Hotel. We're glad to hear that you found the hotel beautiful and the room clean. We apologize for the inconvenience with the TV not showing the football station; we will look into this matter to ensure a smoother experience for our guests.We appreciate your feedback regarding the size of the twin beds. Your comments are valuable to us as we continuously strive to improve our guests' comfort and satisfaction.It's wonderful to hear that despite these issues, you still had a nice stay and would consider staying with us again. We look forward to welcoming you back on your next visit to London.Warm regards,AliceAFOM
Raymond
Twin Room with Extra Bed Non smoking
Stayed in Aug 2024
Family
2 review
Very Good
Posted on Sep 4, 2024
The receptionist is kind and considerate. We have booked a different room for the 6th night, but later changed our mind and wanted to stay in the same room. We requested to keep the same room and she agreed. She is flexible.
The hotel also provides distilled water.
The food is good.
Response from Property: Dear Raymond, Thank you for your lovely feedback! We’re delighted to hear that our receptionist was able to accommodate your request. It’s great to know that you enjoyed the food. We always strive to be flexible and attentive to our guests' needs, so it’s wonderful to hear that you had a positive experience. We hope to welcome you back for another enjoyable stay!All the best, AndreaAFOM
Guest User
Double Room
Stayed in Aug 2024
Couples
1 review
Posted on Aug 28, 2024
I’ve stayed in the hotel before. But it’s become more impersonal and little thought or effort seems to be put into making guests comfortable and at home. The biggest surprise this time was that there were no drawers to unpack - not even a shelf. There were a few hangers in the closet, and that was it. You have to be happy living out of your suitcase.
Response from Property: Dear Guest, Thank you for taking the time to share your feedback with us. We're sorry to hear that your recent stay did not meet your expectations. We apologise for any inconvenience caused by the lack of storage options in your room. We hope to have the opportunity to welcome you back and provide a stay that better reflects the standard you’ve come to expect from us.All the best, AndreaAFOM
Pui Yi Rebecca
Twin Room
Stayed in Jul 2024
Family
8 review
Very Good
Posted on Jul 11, 2024
Tube station Russell Square just nearby, 3 mins walk.
Walking distance to The British Museum.
The hotel is just newly renovated, the room is small , but just right and clean.
Response from Property: Dear Pui Yi Rebecca,Thank you for taking the time to let us know about your great experience at the President Hotel.We are pleased to read you had a great experience during your visit and that you enjoyed all aspects of your time at the President Hotel.We hope to welcome you back again in the future for another 5-star stay.All the best,Qalid AliAssistant Front Office Manager
Guest User
Single Room
Stayed in Jul 2024
Solo travelers
6 review
Posted on Jul 11, 2024
Very meh. I get it’s London and this place is cheap, but honestly, the rooms are tiny - it’s a struggle to open a suitcase even. Shower was but a dribble. Got the job done, but can hardly recommend.
Response from Property: Dear Guest,Thank you for taking the time to let us know about your great experience at the President Hotel.We are so delighted to hear how much you enjoyed your stay with us. I apologize for the inconvenience that you had to face but your valuable suggestions have been passed on to the appropriate department so that they may be addressed.We very much appreciate your kind comments and look forward to sharing your feedback with the entire team and we will be sure to thank them for their continued high standard of service. It is always rewarding for our hard-working members of staff to receive such positive feedback!We strive to make each stay as pleasant and comfortable as possible and I hope you will give us a chance, by staying with us again, to show you that your experience was an exception and not our usual standard.Thank you for choosing to stay at the President Hotel and we look forward to welcoming you again for a much better experience.All the best,Qalid AliAssistant Front Office Manager
Guest User
Twin Room
Stayed in Jul 2024
Travel with friends
5 review
Great
Posted on Jul 14, 2024
My friends and I are happy about staying here for 5 nights. Breakfasts should be more diversified
Response from Property: Dear Guest,Thank you for your wonderful review. We are thrilled to hear that you and your friends enjoyed your 5-night stay with us and appreciated our surroundings, amenities, and overall service.We also appreciate your feedback regarding the breakfast variety. We continually strive to enhance our offerings, and your input is invaluable in helping us improve. We will certainly look into diversifying our breakfast options to better meet our guests' expectations.We look forward to welcoming you back in the future for an even better experience.All the best!Cristian, Asst. Front Office Manager
hij
Twin Room with Extra Bed Non smoking
Stayed in May 2024
Travel with friends
2 review
Amazing
Posted on May 6, 2024
Very nice hotel. Clean room with a nice and clean updated bathroom and separate toilet. Updated tv. Nice beds soft but firm. Bagage keeping service. Waterfilter on the ground floor easy to use (has roomtemp, cold, fine bubbles or sparkling water) little snackbar/minimart 24/7 unmanned. Had a bar and a restaurant. Location is top otch. Next to underground transportation had a 24/7 tesco express in the neighbourhood. A shopping mall with a lot of restaurants (affordable) and shops.
Response from Property: Dear Hij,Thank you for sharing your wonderful experience at The President Hotel. We're thrilled to hear that you found our hotel to be very nice and that you enjoyed the cleanliness of the room, the updated bathroom, and separate toilet. We're also pleased to know that you found the beds comfortable and appreciated the amenities such as the baggage storage service, water filter, and 24/7 unmanned snack bar/minimart.It's great to hear that you enjoyed the convenience of our location, with easy access to underground transportation and nearby amenities such as Tesco Express and the shopping mall with affordable restaurants and shops.We appreciate your feedback and hope to welcome you back for another fantastic stay in the future.Warm regards,AliceAFOM
KayeeHUNG
Double Room
Stayed in Nov 2023
Couples
4 review
Very Good
Posted on Nov 4, 2023
Excellent service. Good Hotel.
Great staffs, especially Jojo the receptionist.
Yummy English breakfast!
Response from Property: Dear valued guest,Thank you for taking the time to share your positive experience with us! We are delighted to hear that you enjoyed your stay at our hotel. Our team takes great pride in providing exceptional service, and we're thrilled to know that Jojo, our receptionist, made a lasting impression on you. We're also pleased to hear that you relished our English breakfast offerings.Your kind words are truly appreciated and serve as motivation for us to continue delivering excellent service to all our guests. We look forward to welcoming you back for another delightful stay in the future.Warm regards,Alice AFOM
wai
Double Room
Stayed in May 2024
Couples
2 review
Posted on Jul 11, 2024
convenience location ,but the hotel it's really thin walls so you probably hear the People Banging their door but so far is a good hotel
Response from Property: Dear Wai,We appreciate you taking the time to provide feedback about your recent experience at the President Hotel.Thank you for rating us 3/5, we hope your next visit will be 5/5 as we always strive to improve our hospitality services for all guests to have a pleasant stay.Thank you for choosing to stay at the President Hotel and we look forward to welcoming you again for a much better experience.All the best,Qalid AliAssistant Front Office Manager
Guest User
Double Room
Stayed in Mar 2024
Family
3 review
Amazing
Posted on Mar 4, 2024
This is not the first time I’ve stayed here and as always the rooms were clean and tidy. Only downside the general ladies toilets were out of order and they had only 1 toilet in use in a hotel room.
Response from Property: Dear Guest,Thank you for choosing to stay with us again at The President Hotel. We are glad to hear that you found the rooms clean and tidy during your visit.We apologize for any inconvenience caused by the general ladies toilets being out of order. Please rest assured that we take such matters seriously and are working to resolve them promptly. Your feedback is valuable to us as we strive to provide a comfortable experience for all our guests.If there is anything else we can do to improve your stay or if you have any further concerns, please do not hesitate to let us know. We appreciate your continued patronage and hope to welcome you back soon.Warm regards,AliceAFOM
Guest User
Twin Room
Stayed in Feb 2024
Family
1 review
Amazing
Posted on Feb 26, 2024
This was the second time staying at this Hotel. Sadly, this experience was not as good as the first. I asked for a quiet room and was told it was what I had but as soon as we got in there the noise started. There was works going on at the Hotel which I had not been informed about on check in. Had this not been the case, my score would have been higher as you cannot fault the breakfast, so much to choose from and the Staff are all polite. friendly and helpful. I would definitely stay here again though as it is excellent value for money.
Response from Property: Dear Guest,Thank you for sharing your experience at The President Hotel. We apologize that your second stay did not meet your expectations due to the noise from ongoing works at the hotel. We understand the importance of a peaceful environment and regret any inconvenience caused.We appreciate your kind words about our breakfast options and our polite, friendly, and helpful staff. Your feedback is invaluable to us, and we will use it to improve our communication with guests regarding any ongoing works or potential disturbances.We are glad to hear that you would still consider staying with us again due to our excellent value for money. We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay.Warm regards,AliceAFOM
Guest User
Double Room
Stayed in Feb 2024
Couples
1 review
Very Good
Posted on Feb 9, 2024
We have been coming here for just under 10 years. It’s an fantastic location. Very close to the tube and some rooms overlooking Russel Square park. This time however we was a little disappointed with 2 things, the beds seem to be getting worse with every visit - rock solid! The second was the hotel is working on floor 5, we asked for a quiet room and it was everything but. The hotel did move us after our first night but some of the staff made it out like it was our fault for requesting a park view room. I had to explain we had also asked for quiet. It has all the makings of a great hotel but it definitely is a 3*
Response from Property: Dear guest,Thank you for your continued loyalty over the years and for sharing your recent experience. I’m glad to hear that you appreciate our location and the views of Russell Square.I’m sorry to learn that the beds did not meet your expectations and that the ongoing work impacted your stay. I apologize for any confusion or frustration regarding your room request. It’s important to us that all our guests have a comfortable and enjoyable stay, and I will address these issues with our team to prevent similar occurrences in the future.We value your feedback and hope to provide a better experience on your next visit. Best Regards, Qalid Duty Manager
Fengxingtianxiayang
Single Room
Stayed in Jan 2024
Business travelers
1 review
Outstanding
Posted on Jan 22, 2024
Satisfied with the service of this hotel since they acted very quick when I found the ventilation system is noisy and can not be turned off and they provided another room for me which is fairly good.
I like president hotel and I recommend this hotel.
Response from Property: Dear guest,Thank you for sharing your positive experience with us. We're delighted to hear that you were satisfied with the service provided by our hotel team when you encountered an issue with the ventilation system. It's great to know that they acted quickly to address the problem and provide you with another room that met your expectations.We truly appreciate your recommendation and are thrilled to hear that you like the President Hotel. It's our goal to ensure that all our guests have a comfortable and enjoyable stay, and we're glad we could deliver on that promise for you.Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.Warm regards,DUTY MANAGER
Anonymous User
Twin Room
Stayed in Jun 2023
Travel with friends
2 review
Posted on Jul 2, 2023
The environment outside is good. There are some restaurants nearby and a Tesco. However, when it comes to the room, there’s hair on the bed and the curtains are dirty. The restroom seems not been um cleaned up too.
