DoubleTree by Hilton Hotel London - Tower of London Reviews

Far from our wish destination like leister square, convent garden etc However, I took picture from my window view of tower bridge

A very welcome from a fly!!! The customer service is okay, very warm welcome. The room is very small, the bed is not what the booking page suggests, a queen bed, it’s double bed. The hotel feels a bit old, not sure whether it’s because the carpet it uses make it old. Location is good. Everything else is a standard 3/4 star hotel.

Excellent location . Great rooftop bar . Rooms slightly outdated for a double tree but quite decent . Great service from Front office . Opted for no room cleaning got a voucher to spend at the bar , like the green initiative.

Central London, splendid view, Great good, tower bridge view available

Excellent hotel in a very good location. 3-5 mins walk to multiple train stations and tower of London.

I was really disappointed. I faced 2 issues and then my bracelet was missing and then now of the staff was very rude and made me feel uncomfortable.

The hotel is correct but there is an accumulation of small things which make it not good value for money. Wring access card for the room, very slow Internet, have to queue 15minutes minimum to get a table for breakfast and you are told it s busy time so you give one hour come back but still same issue, shower head dismounted in your hands, ..... Staff is nice and kind but the hotel needs maintenance, it s too expensive for the result.

There are no slippers, no disposable toothbrush and toothpaste in the room. We call the housekeeping to get all of them by ourselves.

DubleTree by Hilton Hotel London-Tower of London is very good place. I am first time with my family stay one night very excited and enjoy. The Service was great. The facility was nicely. The food was great. Me with my family and enjoy the food. Thanks Francisco de Sousa Soares with Veni Simajuntak.

For a Hilton, this hotel is quite disappointing. The hallway floors are carpet, smelt very strange the moment I entered my floor. The hotel really needs some renovation. Unpleasant smell coming from my bathroom so I had to make sure the toilet door was closed. Lovely modern reception though, and good location. Overall takes about 30 min to get to the city. Personally wouldn’t return

Love this hotel! Perfect location and top-tier services. The decoration is remarkably good. Will revisit in the future.

Excellent location, staff very helpful and polite, place is very clean

We made a booking for twin room, sent in a request in advance as a reminder but still only king available, we had to switch room the next day, also requested a room close to lift lobby but again, the room was far. We switched to a twin room the next day, something wrong with door, so noisy and heavy when closed, also the shower door was hard to close. No one cleaned the room for us The morning concierge guy wasn’t helpful when we asked for the hop on hop off bus details, told us to screen the QR code and read it ourselves. The afternoon guy was super helpful, gave us clear instruction Thanks

Nice stay in this hotel. The receptionist was so nice and professional, the welcoming cookies are delicious. Overall, highly recommended!