1-2 Queen's Gardens, Westminster, London, United KingdomView Hotel Details
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Inhabit Queen’s Gardens Guest Reviews
4.4/5
Very Good
102 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.2
Service4.4
Cleanliness4.5
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All reviews(102)
Positive reviews(100)
Reviews with photos/video(27)
Convenient location(25)
Easy to get around(16)
Quiet & comfortable(14)
Classy environment(10)
Well designed(9)
Close to metro(8)
Tasty food(7)
Well decorated(6)
Negative reviews(2)
Cheryl
Superior Double Room
Stayed in Apr 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on May 30, 2024
First time traveling to London with friends and I booked a room at the Inhabit Queen's Gardens. The location was perfect...about 4 blocks from Paddington Station, which made it very easy to get to. Upon arrival the hotel upgraded my room without me even asking! They put me in a larger room that was super clean...I'm a stickler for things like that. The room had everything I needed. I especially liked their "spa" touches from the robes, to the soaps, to the shampoo & conditioner. Each day when they turned down my bed...they left a diffuser on with the scent called "clean." I loved walking into my room to the fresh scent. The hotel is also vegan. So, no meats at their café. But, I didn't mind at all since the food was healthy, clean and delicious. Note: this is a cashless hotel. So, even if you order a cappuccino you have to give them your charge card. Didn't bother me at all, but others might want to use cash at times. The staff are wonderful. Super friendly and always around to offer you help. Our first night there they pointed us to a wonderful pub literally across the street called the Cleveland Arms. We ended up going there 4 times during our trip! While I did not use their spa services, I would highly recommended this hotel and if I ever return to London, which I hope to do, I will stay here again :)
Response from Property: Dear Cheryl,Thank you for taking the time to leave such a positive review. The team and I are so happy to hear that you enjoyed your stay with us at Inhabit! We greatly appreciate your detailed feedback and we are pleased to hear that you enjoyed the facilities and amenities we have to offer. As a team, we strive to exceed our guest’s expectations and a review such as yours is so rewarding when the team's efforts are noticed by our guests, I will personally share your compliments to the entire team. Once again, thank you for sharing such kind comments, I do hope we have the pleasure of welcoming you back to London and Inhabit hotel in the near future.Warmest Regards,The Inhabit Team
Kiwiwi
Premium King Room
Stayed in Feb 2024
Couples
9 review
5.0/5
Outstanding
Posted on Mar 1, 2024
Within a 10-min walk to Paddington Station, Inhabit Queen’s Gardens is a classy yet cozy hotel to stay. In the first night our room was arranged in the basement that it was bit smelly from the drainage. We requested to change room to other floors and was accommodated on the first floor for stay of the following two nights. Room was spacious and very clean. Shower was hot and bed was comfortable. Unlimited supply of water, tea and coffee at the water station in each floor which was a big plus for me. Very pleasant stay with friendly and helpful front desk staff.
Response from Property: Thank you ever so much for staying at Inhabit Queen's Gardens. I greatly appreciate the time you took to leave a review, and we are pleased to hear that you enjoyed the facilities and amenities we have to offer. The team care deeply about our guests’ experiences, so it means a lot that you had a memorable stay at our hotel.Once again, thank you for sharing such kind comments, I do hope we have the pleasure of welcoming you back to the hotel very soon.
Rose Frain
Superior Double Room
Stayed in Feb 2024
Couples
2 review
4.7/5
Amazing
Posted on Feb 21, 2024
Honestly just the best stay! We were only there for 2 days and although the room was relatively compact, it had everything we needed and even more in some cases!
As someone who is vegan, I often find it a little more difficult staying away when it comes to breakfast options of even something as simply as non dairy milk for my tea/coffee in the room but Inhabit HAD it!
I love the whole ethos of this place and the food for breakfast was immaculate with really lovely staff who have suggestions on the best menu items!
There was a diffuser in the room which was wonderful, it was very quiet and pitch black at night which was wonderful for sleeping. We also had a smart tv which was really nice to be able to connect to in our down time.
We used the sauna on one of the days we stopped over too and that was incredible - left feeling like a new person :)
Very easy to get to as well with Lancaster Gate and Paddington tube stations nearby - definitely would stay again! X
Response from Property: Dear Frain,Thank you for taking the time to share your feedback with us! We are thrilled that you enjoyed your visit, and we really appreciate that you chose Inhabit Queen's Gardens.We look forward to welcoming you back soon, and we are thrilled you had an enjoyable stay with us.Kind Regards,The Inhabit Team.
徐婷婉
Superior Double Room
Stayed in Jan 2024
Couples
2 review
4.7/5
Amazing
Posted on Jan 26, 2024
Very clean and close to Paddington station, less than 10 min walk. Staff was very friendly. Will come back again.
Response from Property: I am ever so glad to know that you and your family had a wonderful stay at Inhabit Hotel during your trip to London.The guest experience and customer service are our highest priority, and it pleases me hugely to read your comments regarding the staff. I am very grateful for your constructive comments regarding the size of room. I will share your wonderful feedback with the entire team.I do hope that you will consider staying with us again on future trips to London and look forward to welcoming you back soon.
Guest User
Superior Twin Room
Stayed in May 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 4, 2024
Overall, the hotel is lovely and pleasant to stay.
However, the twin bed near the bathroom is sunken for some reasons.
As we returned to London on 29 May and stayed at different room and we had the sunken bed again.
Response from Property: Greetings from Inhabit Queens Gardens,Thank you for taking the time to share your feedback with us! We are delighted to hear that your overall experience was enjoyable. This is very important to us get to know the details of your experience and pass it over to the relevant department. We hope to have you back soon and let you experience a fully positive stay. Warm regards, The Inhabit Team
Guest User
Superior Twin Room
Stayed in May 2024
Travel with friends
1 review
4.5/5
Great
Posted on May 11, 2024
Really accommodating and friendly staff, great central location, quiet clean rooms. Really good value for money and we’ll be heading back next time we’re in London.
Response from Property: Thank you for leaving such positive feedback! We are overjoyed to hear that you found the staff to be friendly and enjoyed the plant based culinary experience of Yeo town. We would be delighted to be able to welcome you back at Inhabit for your next visit to London!
Guest User
Superior Double Room
Stayed in Nov 2023
Solo travelers
2 review
5.0/5
Outstanding
Posted on Nov 28, 2023
Super close to Paddington. I walked through Hyde park. Nice and quiet area. Service was excellent. Friendly staff. Enjoyed the sauna but be sure to ask them to preheat it ahead of time :)
Response from Property: Thank you for taking the time to leave such a positive review. The team and I are so happy to hear that you enjoyed your stay with us at Inhabit! I greatly appreciate your detailed feedback. As a team, we strive to exceed our guest’s expectations and a review such as yours is so rewarding when the team's efforts are noticed by our guests, I will personally share your compliments to the entire team. Once again, thank you for sharing such kind comments, I do hope we have the pleasure of welcoming you back to London and Inhabit hotel in the near future.
Weltenbummler7
Superior Double Room
Stayed in Oct 2023
Couples
2 review
5.0/5
Outstanding
Posted on Oct 31, 2023
Beautiful hotel with the nicest staff ever! We felt welcomed and our room looked immaculate! This is our favourite hotel in London and we will always book this one when we visit :) Thank you!!
Response from Property: I am ever so glad to know that you and your family had a wonderful stay at Inhabit Hotel during your trip to London.The guest experience and customer service are our highest priority, and it pleases me hugely to read your comments regarding the staff. I am very grateful for your constructive comments regarding the size of room. I will share your wonderful feedback with entire team.I do hope that you will consider staying with us again on future trips to London and look forward to welcoming you back soon.
Cheuk Ki
Superior Double Room
Stayed in Mar 2024
Solo travelers
9 review
4.7/5
Amazing
Posted on Mar 19, 2024
A very stylish hotel, nice staff, but some points to note:
They almost charge me TWICE when I have prepaid online already, they charged again and said will refund to me while others hotels didn’t come across such issue. Hope the refund will be processed asap and other than this. The room is good. Oh one more thing the cafe inside is very decorative but I waited the food for an hour then the manager told me that the kitchen crew got some problems and the whole team left and finally I didn’t have any food at all for my dinner and just a piece of cookies for giveaway , again the hotel is very decorative but the above two incidents made my trip more memorable:)
Response from Property: We are grateful for the time and effort you took to provide us with feedback. We are sincerely sorry you were not happy with your stay, and we have taken your comments into consideration. We are a learning organisation and greatly appreciate all of our guests feedback. We hope to welcome you back soon for an opportunity to restore your faith in us. Warmest regards, The Inhabit Team.
Chan Ching Yee Phyllis
Superior Twin Room
Stayed in Mar 2024
Travel with friends
3 review
3.7/5
Posted on Mar 16, 2024
I think is a bit over priced, need to walk 10 min to underground. The room a bit too hot. The check out time is 11am
Response from Property: Dear Chan,We appreciate that you have taken the time to provide us a feedback. We do apologize for the inconvenience you had during your stay. We have taken all of your comments into consideration We hope to host you again soon! Kind regards, The Inhabit Team
Malini
Superior Double Room
Stayed in Feb 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Feb 26, 2024
The service was good and the staff was very kind. Location is accessible and also quiet for a good night’s sleep
Response from Property: Dear Malini, Thank you ever so much for your kind words. The team will be so happy to hear your positive feedback. We look forward to welcoming you back in the near future. Kind Regards,The Inhabit Team
Jass Sim
Superior Double Room
Stayed in Feb 2024
Couples
4 review
4.2/5
Very Good
Posted on Feb 14, 2024
Everything is good, walk from underground only takes 5minutes. But at the end there is a centipede appear on toilet.
Response from Property: Dear Jass Sim, We are glad to hear that you have enjoyed your stay with us. Please accept our sincere apologies regarding any inconveniences you have experienced during your stay. We look forward to welcoming you back in the future. Kind Regards,The Inhabit Team
Thor97
Superior Double Room
Stayed in Feb 2024
Couples
7 review
5.0/5
Outstanding
Posted on Feb 5, 2024
Very welcoming and modern hotel. Rooms very clean and big for London standards. Located in a very quiet street and amenities were great. Plus for non-carpet floor.
Response from Property: I am ever so glad to know that you had a wonderful stay at Inhabit Hotel during your trip to London.The guest experience and customer service are our highest priority, and it pleases me hugely to read your comments regarding the staff. I am very grateful for your constructive comments regarding the size of room. I will share your wonderful feedback with entire team.I do hope that you will consider staying with us again on future trips to London and look forward to welcoming you back soon.
Family1
Superior Double Room
Stayed in Dec 2023
Family
16 review
3.7/5
Posted on Dec 26, 2023
Stylish design
Response from Property: Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Ashley
Superior Single Room
Stayed in Jan 2024
Solo travelers
3 review
4.5/5
Great
Posted on Jan 7, 2024
Great!
Response from Property: Dear Ashley,Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards,The Inhabit Team.