157 Waterloo Road, Lambeth, London, SE1 8XA, United KingdomView Hotel Details
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1 night
Hampton by Hilton London Waterloo Guest Reviews
4.3/5
Very Good
225 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.2
Service4.2
Cleanliness4.4
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All reviews(225)
Positive reviews(213)
Reviews with photos/video(58)
Delicious breakfast(60)
Convenient location(44)
Clean and tidy(43)
Easy to get around(43)
Friendly owner(30)
Quiet & comfortable(16)
Close to metro(15)
Loved the view(5)
Negative reviews(12)
Ken Tak Kin
Twin Room
Stayed in Sep 2024
Couples
7 review
4.0/5
Very Good
Posted on Sep 15, 2024
very good location. nice and clean room. breakfast is just so good for travellers. a little expensive for the night.
Christine Tong
Queen Room with Sofa Bed
Stayed in Aug 2024
Family
4 review
3.7/5
Posted on Aug 27, 2024
Hotel location is very good. Waterloo station was closeby, easy to go the viewpoint. Very convenient.
Zuleika
Queen Room
Stayed in Jun 2024
Solo travelers
2 review
4.7/5
Amazing
Posted on Jul 4, 2024
Love this hotel!
The location is wonderful, within 5 mins walk from Waterloo station, the room is spacious and comfortable.
Breakfast is lovely as well.
From now on this is my first option for London hotel.
Guest User
Queen Room
Stayed in Jul 2024
Couples
2 review
4.5/5
Great
Posted on Jul 9, 2024
Great location next door to Waterloo. Great breakfast included.
Shower could be better
LoveJiki
Queen Room with Sofa Bed
Stayed in May 2024
Family
3 review
5.0/5
Outstanding
Posted on Jul 27, 2024
Breakfast was delicious and the hotel provided gluten free bread if you needed
Tripper103837
Queen Room
Stayed in May 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on May 25, 2024
Hyper central hotel with excellent price quality ratio, very decent breakfast is a huge plus.
Guest User
Twin Room
Stayed in Oct 2024
Couples
5 review
4.5/5
Great
Posted on Oct 29, 2024
Everything is good except room cleaning is always in the late afternoon. Location is perfect.
Ashish0503
Queen Room
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 18, 2024
Very good price and services
Rufuss
Queen Room
Stayed in Jun 2024
Couples
13 review
4.2/5
Very Good
Posted on Jul 2, 2024
The location is good , nearby big ben and London Bridge.
Breakfast is included and it was nice.
Recommended , the price is fair👍
Guest User
Queen Room
Stayed in Dec 2023
Family
1 review
2.0/5
Posted on Dec 31, 2023
Well, I booked this trip for myself and my 4 children in October and paid in full. Little did I know last Wednesday when I arrived in London that they had booked me two queen rooms (1 queen bed). I was adamant when booking on trip.com that I had entered all 5 details and ages of all of us. Anyway, the manager had little sympathy considering I was standing in reception £1700 pounds down, and she was looking for another £240 x 3 for a third room. When I informed her that this was not possible, she agreed to charge me £80 per night times 3 = £240 to sleep on a couch. I kid you not. I slept on the couch. See the picture below. The level of customer service from the hotel was dreadful. The holiday at that point was not starting like the treat I was hoping for. I also had to ask three times if room service could make up the couch as a bed.
Guest User
Queen Room
Stayed in May 2024
Family
5 review
4.0/5
Very Good
Posted on Jun 4, 2024
Staff is a bit unfriendly, but acceptable. Location is great , easy to find good food. But Quite strict to the Check out time at 11:00am. The staff downstairs went to my room at 11:02am asking me to leave.
Guest User
Queen Room
Stayed in May 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jun 19, 2024
Very good hotel
Location behind waterloo train station and 10 minutes walk to London eye and 20 minutes walking to the center
Very clean and good and friendly staff
abhi
Queen Room with Sofa Bed And City View
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 18, 2024
One of the best stays we had in a while.
Staff was very helping .. and allowed us to stay for couple of more hours after checkout time .
Triple J’s
Queen Room
Stayed in Jun 2024
Business travelers
366 review
4.2/5
Very Good
Posted on Jun 6, 2024
Clean hotel.Staff was friendly. Checkin was smooth. Hotel was close to hospital.🫣
CDoubleU
Twin Room
Stayed in Dec 2023
Family
2 review
3.7/5
Posted on Feb 13, 2024
I booked this room because it was close to the Old Vic theatre. My father has mobility problems and it’s only a short walk. Great location for busy Waterloo.
The room was ok. We didn’t get the exact booking we made, and the hotel tried to trick us into thinking we had an upgrade at the desk.
Food was good at the restaurant and the serving staff made a special effort at Christmas time. But it’s London, so it’s expensive!