Four Points Flex by Sheraton London Shoreditch East Reviews

Great location, near the station, with supermarket, coffee shops and bus connections nearby

Nice modern hotel with great size beds, bathroom is lovely and lighting is all great. I had a room without a window which felt very weird but there are enough lights inside to distract you! It’s also really close to the tube station. Unfortunately my room was really, really dirty. I think the only thing they’d done was cleaned the bathroom and changed the bedding and even then, the end of the duvet cover was on the left rather than the foot of the bed and it was inside out. I didn’t feel comfortable being in the bed areas as everything around it was dirty. Check in wasn’t easy as even though I booked my room more than 24 hrs before arrival their system hadn’t picked it up so I had to wait 25 mins. Only other thing to note if you have sound sensitivities is that you can definitely hear what’s going on in the corridors and the plumbing system is very loud even when another room flushes their toilet you can hear the plumbing doing its thing through your room.

On the first day check in, the bathroom drain was clogged, and I had to wait for maintenance to fix it. On the second day, after the room was cleaned, I noticed there was no refill of mineral water. When I asked, they informed me that water is only provided on the first day, and not on subsequent days, which need to pay extra. During checkout, I requested a one-hour extension and was told it would incur an extra charge, which I've never experienced at other hotels. In short, this hotel seems to charge for every little request.

Good value stay in this well-located capsule-style hotel. Right in the centre of Bethnal Green near the tube station, bus stop, museums, York Hall leisure centre, and various restaurants. Felt fairly safe for a lone female traveller. The compact Queen room was small, as expected, but well designed and did not feel too claustrophobic for one person. The bathroom was nicely decorated, clean and warm. Large TV with various apps (login required). Nespresso machine but no kettle or fridge. The room (on the third floor) looked straight out to the railway line and restaurants under the arches, but the soundproofing was excellent and the blackout blind seemed effective so I had a good night's sleep. Staff were helpful (providing me with a knife and fork to eat a takeaway, for example) but the self-check in/out was unnecessarily complicated, which meant the staff felt they had to be on hand to help guide you through it all the time anyway! Breakfast was included in my room rate but was a little disappointing - no decaffeinated coffee or herbal teabags, fairly limited hot food (bacon, scrambled eggs, beans and hash browns). However the pastries, cereals and so on looked good. Would stay again if a good price was available.

Fantastic hotel super close to London Underground to get into town (Central Line) but also amazing area to explore if you want to learn more about the East End and it's treasures. To have breakfast added onto very reasonable price I paid was an absolute bonus! John, Sandra were amazing and accomodating as always. A lovely team and wonderful vibe. The photo was from my window. You would never think you were in such an urban area as Bethnal Green.

Pleasant enough for a last minute booking. Only issue was the noisy fan that kept creaking but it was too hot to turn it off.

Located in a great spot of London, right on the circle line means your close to everything. Staff was really friendly and the room was as described

Great location near the tube. Friendly helpful staff - good WiFi

The walls near the bed are dirty, pillow cases are dirty, cleaned with shoes on the bed. The bathroom is not locked.

Quite new hotel in a local community with convenient transportation

Good. Neat and small room, it would be better if the twin room has a window.

The room is very clean and the breakfast is awesome.

Staff very nice and building modern and nice but rooms too small!!

Disappointing