Heeton Concept Hotel - Kensington London

Located in Earl’s court which i love how convenient it is to many places in central london. Just 30mins from heathrow straight with Piccadilly line! The tube station n a bus stop is just 3-4mins walk away up on high street. Thats also where many shops n restaurants, cafes & supermarkets located at! I book this hotel last min so im totally satisfied with the good price. My solo room located on 1st floor, although they hv lift, the room i was assigned still requires extra 10steps of stairs as u see on last pic. But im ok with that. N the room is very tiny but it got everything i need for a three night stay, window, heater, full length mirror, hangers, clothes rack, kettle, tea n coffee, shower gel n shampoo, tv etc. Also one thing i appreciate a lot is how nice the shower is, it has enough water pressure n hot enough for a winter time like this. Its my best time to relax after a long day before bed and keep me warm. Absolutely hv no complaint haha oh n their wifi is stable n staff is friendly for troubleshooting wifi setup :] Oh n make sure u check out the masala shop n asian market close! They offer a wide range of food n drinks choices :]

Well done

Sure, here’s a draft for your review: “I recently stayed at the Heeton Concept Hotel for nine nights, and unfortunately, my experience was far from satisfactory. Despite booking well in advance, I was given the smallest room in the hotel. I reached out via email and approached the concierge daily, requesting an upgrade to a more comfortable room, but my efforts were ignored. The lack of responsiveness and unwillingness to assist left me no choice but to leave the hotel ahead of my planned departure. I cannot recommend this hotel to anyone looking for a pleasant stay.” Check the attached pictures which shows you how small the room in comparison with the other rooms despite I paid higher rate for it for 9 nights which indicates that staying longer dose not save money but it wasted it with no choice but to leave the place.

Hotel was nice enough, a decent spot for a quick stop over night

Awful service.

The location was great, across the road from the station and easy enough to get to despite the road works. Now this issue was the room, it was extremely small but I could cope with that, the major issue was the smell, the room itself smelled of damn as if the floor was wet and dried several times over, the bathroom was even worst. I went and complained and was given an plugin air freshener which helped but the bathroom was just unpleasant. I wouldn't stay again but appreciate the helpfulness of the staff