London City Airport Hotel Reviews

At the very least, I think anybody would expect respect when arriving at a hotel, where they have to accommodate you & your request. Upon arrival, I could see the reception being kind & courteous to guests however when my partner & I were greeted was an immediate switch. Quite cold & apathetic. No good evening or professional service - very passive. I thought, maybe, it was just that particular receptions or he was having a bad day but it was all front of staff I encountered. Just be nice. Regardless of the different types of people you get, it’s more effort to be unkind than to be nice. That or change careers. The rooms are average to say the least. I booked for a room with a river side view but got a room in front of a warehouse, I could BARELY see the river. There was a stain behind the pillow so it looks like it was trying to be hidden. The location is good, I got to the places I needed to get fairly quickly. Needless to say, this was booked to celebrate my partners birthday after travelling to Dubai & he did not enjoy his stay at all, neither did I. I was going to book another hotel the night my partner & I arrived but my partner didn’t want to put me through the trouble.

Rooms were small, like an Easy hotel, but comfortable, clean etc, not the cheapest either

After taking bath, the whole washroom is full of water. Not far away from the airport

Suitable for early flights, but no restaurants or groceries stores near by

Not sure how I feel about this hotel, amenities are clean but not new.

The hotel bar is very nice. The front desk is full of handsome guys. The bartender is also handsome. The room is very clean. The quality of the guests is good. It is a very quiet and safe hotel. Not bad~~ I like it very much

The waiter discriminated against me. I booked two nights and then found out that my card was stolen after I left. They said that the toilet paper on the floor needed to be cleaned up. It's so **