Ark Canary Wharf Reviews
Ark Canary Wharf
ARK, 20 Crossharbour Plaza, Tower Hamlets, London, E14 9YF, United KingdomView Hotel Details
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1 night
Ark Canary Wharf Guest Reviews
3.6/5
115 review
Verified reviewsLocation3.7
Amenities3.7
Service3.4
Cleanliness3.6
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All Reviews(115)
Positive reviews(83)
Reviews with photos/video(3)
Negative reviews(32)
Morad
Classic studio
Stayed in May 2024
Business travelers
3 review
Amazing
Posted on May 9, 2024
Super pretty with nice facilities and staff. 2nd time staying would stay again for sure
Guest User
Classic studio
Stayed in Jul 2023
Solo travelers
8 review
Very Good
Posted on Aug 12, 2023
Adored the view. The room is smaller than expected. How we can work for small trips and just personal space to detox. Amazing social rooms downstairs. The best pool view in London!
Guest User
One Bedroom Flat
Stayed in Sep 2022
Couples
2 review
Posted on Sep 4, 2022
Arrived 2 hours after checkin and the room still was. It ready: room eww nice but annoying that the tv was not visible from the bed
Jason
Classic studio
Stayed in Feb 2023
Couples
1 review
Posted on Feb 28, 2023
Hotel was great. However the paint on the swimming pool roof was terrible. Also finding the parking was a nightmare with little to no help from reception.
We went to one of their events in the bar and it was dreadful, was mainly a staff party. Promised three acts starting at 8pm however by 1130pm we only saw one act so we left after paying £30 entry.
Would stay again but I would like to see many changes.
Sadia
One Bedroom Flat
Stayed in Oct 2022
Solo travelers
4 review
Posted on Oct 25, 2022
Booked a room for 5 nights for £2k and got no cleaning service at all during the stay. Location is bad with no shops. Service is really bad. They don’t have any resources and essentials needed for your stay. Expensive hotel with a lack of basic needs. No utensils provided. Don’t book or stay here unless you want to waste your money!!! Really expensive hotel! Not worth it at all!! Rubbish. Also be weary as cleaners will come into your room whilst you’re away outside and will come and fiddle with your stuff and steal items. My suitcase was all fumbled with. Avoid at all costs.
Raf Martins
Classic studio
Stayed in Sep 2022
Couples
113 review
Posted on Sep 10, 2022
This place is one of my worst experiences. It's so warm that I almost fainted because there's no air conditioning or even a small fan.
The whole night was unconformable, the bed gets soak wet.
The toilet/bathroom is tiny that you almost can't get in.
Guest User
Classic studio
Stayed in Jan 2024
Couples
1 review
Great
Posted on Feb 24, 2024
good location
Guest User
Classic studio
Stayed in Apr 2023
Friends
2 review
Posted on Apr 19, 2023
Staff are rude for no reason
Ofelia
Classic studio
Stayed in Jan 2022
Friends
1 review
Posted on Jan 18, 2022
The aminities is good but the toilet in our room 1304 so tiny . Hard to move around inside that tiny toilet and shower. I think you should not use that room anymore. I even hurt myself because of that tiny I knocked my arm on the wall while drying myself . Never seen a toilet like that before
Guest User
Classic studio
Stayed in Jul 2021
Couples
8 review
Posted on Aug 23, 2021
The room is basically a tuna can
Guest User
Classic studio
Stayed in Feb 2024
Solo travelers
3 review
Outstanding
Posted on Feb 28, 2024
Personal small apartment
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Xiaxuewa
Classic studio
Stayed in Jan 2024
Business travelers
1 review
Posted on Feb 7, 2024
The room was not cleaned every day, and it would only be cleaned every few days after being urged. The room was very small, and the swimming pool was said to have not been repaired for several months. I don't know why.
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Jinhuayiguo
Classic studio
Stayed in Jan 2024
Couples
11 review
Posted on Jan 23, 2024
Convenient transportation, general hygiene, and the lady at the front desk has a very good attitude
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Guest User
Classic studio
Stayed in Sep 2023
Business travelers
24 review
Posted on Nov 27, 2023
garbage garbage garbage
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Huan
Stayed in Apr 2024
Other
Posted on Apr 7, 2024
Whilst booking and looking at the photos of the rooms. It looked decent until I arrived. Photos of the rooms are very deceiving I must say and it was pure disappointment as I got to my room. The building had no air and felt really tight and congested. If I could last remember it reminded me of a struggling student’s uni accommodation. The standard room I had, had no ac or some type of air ventilation. So we asked for a fan which they provide upon request and it was a 2005 socket plug fan which was blowing hot air so no good at all! I couldn’t imagine this place for anyone to stay during summer! Moving on, the beds… absolutely terrible. Spring small and very uncomfortable which gave me a back ache the following day. The location was decent to get around. But other than that I would not recommend this place to anyone. This is the first and last time I’ll be booking this place that’s for sure.