The Gate London City Reviews

The service was excellent, Nicholas welcomed us at the frint desk and was super kind and helpful! Really top-notch service from hjm, he made sure out trip and the entite experience was seamless and lovely. The apartment was ultra cozy and clean, with all the amenitiea you would need. We will definitely be back soon!

Really good looking apartment with great sound insulation, kind and speedy staff who sorted any issues promptly. We were on floor 16 which was pretty perfect for new years fireworks!

Generally good experience but charges fir early check in or late checkout were a big turn off at 25 pounds per hour. Some additional perks would be great for those with longer stays. Staff attitude was inconsistent; location was great near a couple of tube stations and bus stops.

I’ve stayed in hundreds of 3/4/5 stars hotels in the last 50 years and The Gate is the first one that does NOT provide daily cleaning service such as clearing the dust bin, replacing towels, vacuuming, new bed sheets etc. When I asked, I was told this £120 room doesn’t have this service and I have to pay extra for it! There’re pots and pans and dishes and even an oven in the room BUT no telephone! What if a guest has an emergency… a fire, a medical situation etc? The reception said guests can call using their mobiles! I gave up! What’s the costs of a hotel room phone versus those kitchen utilities? Common sense is not common these days! The hotel is also situated in a shabby sleazy neighbourhood. I rate the hotel zero! Avoid at all costs.

Rooms were well designed and equipped with all amenities needed. Great location and friendly staff

Good location and great service. Rooms were slightly smaller than expected but very clean

We stay here often and always have a good stay! The staff are great and the rooms have everything you need!

Very noisy, everything is very bad

Good location, good bedroom size with a gym, and also Restaurant to serve with, really enjoyed my stay here

I do like the location a lot; it's very convenient. Two different tube stations are nearby, and the hotel offers 10% discount for the grocery store around the corner.

Great find in Whitechapel. The bed was a little firm and the cleanliness was average.. I found a strand of hair on my pillow which wasn’t great and the carpet was grubby.. but I managed to stay one night and would return for a cheap stay. Next time I will pay for a better business hotel.

everything was clean and good. reception was polite and the location was very calm.

Great hotel near tube, bars and restaurants. Everything you need in the rooms. Will stay again.

Great stay. Great customer service. Everything was 10/10. Would highly recommend. I will definitely be visiting again :D