31-35 Langham St, Westminster, London, W1W 6BU, United KingdomView Hotel Details
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Gem Langham Court Hotel Guest Reviews
3.9/5
Good
20 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities3.5
Service3.9
Cleanliness4.2
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All reviews(20)
Positive reviews(18)
Reviews with photos/video(3)
Clean and tidy(7)
Awesome stay(6)
Friendly staff(5)
Negative reviews(2)
MCUZZA
Superior Double Room
Stayed in Dec 2024
Family
16 review
4.7/5
Amazing
Posted on Jan 30, 2025
I recently stayed at the Gem Langham Hotel and had a very good experience overall. The staff were friendly, welcoming, and always ready to help, which made my stay enjoyable. The hotel was well-maintained and had a nice atmosphere. However, I was disappointed that there was no fridge in the room, which I would have expected from a 4-star hotel. It would have been a convenient addition. Despite this, the stay was pleasant, and I would consider returning.
Response from Property: Dear Guest, Thank you for sharing this positive feedback of your experience at Langham Court Hotel. We are delighted that you enjoyed your stay with us. It is great to know that you found our staff to offer a great service in a friendly and professional way. We also appreciate your feedback about the fridge in the room, which will be considered for future improvements. Thank you for staying with us and we very much look forward to welcoming you again at our our hotels. Kind regards,Gem Guest Relations Team
Guest User
Superior Single Room
Stayed in Jan 2025
Solo travelers
1 review
5.0/5
Outstanding
Posted on Feb 28, 2025
The service was lovely. The facilities were clean and comfortable.
Guest User
Superior Double Room
Stayed in Apr 2024
Solo travelers
1 review
4.2/5
Very Good
Posted on May 28, 2024
Nice hotel, although the room was very small. The bathroom was compact but immaculately clean. It's in a quiet location with lots of bars and restaurants nearby, but almost 10 minutes walk to the 2 nearest tube stations, which was tiring! Ideal for one night though.
No air conditioning but the window was open slightly. I would've liked to open it wider but it was too heavy to move.
I'd recommend this hotel.
Sam Phang
Triple Room
Stayed in Nov 2024
Travel with friends
14 review
3.5/5
Posted on Jan 21, 2025
toilet very clean
Response from Property: Dear Guest, Thank you for scoring us after your stay with us at the Langham Court Hotel and our team looking forward to welcome you back in the future.Kind regards,Gem Guest Relations Team
Yumi
Superior Single Room
Stayed in Mar 2023
Solo travelers
9 review
3.0/5
Posted on May 3, 2023
cost effective!
Guest User
Superior Single Room
Stayed in Sep 2024
Travel with friends
5 review
4.2/5
Very Good
Posted on Dec 11, 2024
not bad
Response from Property: Dear Guest, Dear Guest, Thank you for your kind words after your recent stay at Gem Hotel. We are very happy to hear that you enjoyed your stay with us and would be happy to welcome you back to our hotel soon! Kind regards,Gem Guest Relations Team
Guest User
Executive Double Room
Stayed in Mar 2023
Couples
2 review
4.0/5
Very Good
Posted on Apr 25, 2023
It’s good
Guest User
Triple Room
Stayed in Nov 2024
Couples
44 review
5.0/5
Outstanding
Posted on Dec 27, 2024
gem the best hotel in uk
i love gem langham
the service is also very good and it is very quiet
the location is also very good
the decoration is also great
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for your incredible review after your stay with us at Langham Court Hotel. We are very happy to read that you had an good stay at our little Gem and very much pleased that you enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day, and it will be a pleasure to share your compliments to our team. Thank you for your kind feedback, and we hope your next visit will be as pleasant as the previous one.Kind regards,Gem Guest Relations Team.
Xixi
Triple Room
Stayed in Jan 2024
Family
8 review
4.2/5
Very Good
Posted on May 4, 2024
The room is clean and tidy. The location is excellent. It is close to every subway station. I recommend going to Oxford Circus. You can see the church and BBC on the way. The decoration style is simple and generous. The service staff is good, warm and friendly.
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Guest User
Superior Single Room
Stayed in Jun 2024
Business travelers
15 review
3.5/5
Posted on Sep 28, 2024
Good location, the room and bed are too small, the room price is expensive, not suitable for family travel
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Response from Property: Dear Guest, Thank you for taking the time to tell us about your stay at The Langham Court Hotel. We were disappointed to read that you were not completely satisfied with your stay due to the size of the room and hard mattresses. Please allow us to apologize for any inconvenience caused and we just want to let you know that the hotel has different type of rooms available and their size and design vary from room to room. We are always happy to receive any request or preferences from our guests and we will always try as much as we can to meet all of them. On the positive side, we are pleased that our location was perfect for your stay. We hope your experience will not deter you from visiting us again and we look forward to welcoming you back to the hotel.Warm regards,Gem Guest Relations Team.
Guest User
Superior Twin Room
Stayed in Dec 2024
Travel with friends
5 review
1.7/5
Posted on Jan 31, 2025
Rubbish, not up to the four-star standard
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Guest User
Superior Double Room
Stayed in Apr 2024
Solo travelers
8 review
2.5/5
Posted on May 16, 2024
This hotel is just as bad! Whoever books it will regret it! I think there is something wrong with Ctrip. I will consider whether to use Ctrip in the future, even though I seem to be a black diamond customer! I will not necessarily choose Ctrip to book overseas hotels in the future!
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Guest User
Triple Room
Stayed in Jul 2024
Solo travelers
3 review
4.0/5
Very Good
Posted on Sep 1, 2024
The triple room I stayed in was a bit small, but very clean.
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for taking the time to complete our online review following your recent stay at the Langham Court Hotel. We are delighted that you enjoyed your stay overall and thank you for your additional comments, which have been noted and passed to the relevant team to review and action. Please accept our apologies for any inconvenience and discomfort which may have been caused. We hope that you will consider staying with us on another occasion at Langham Court or at our other Gem properties, when we hope that you will be fully satisfied.Kind regards, Gem Guest Relations Team
milkylin
Superior Double Room
Stayed in Aug 2024
Family
7 review
4.0/5
Very Good
Posted on Nov 4, 2024
Hotel
Environment: Nice
Sanitation: Clean
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Response from Property: Dear Guest, Thank you so much for taking the time to leave such a positive feedback out for us after your stay with us. We are glad that we exceeded your expectations and your stay with us was enjoyable. The team look forward to welcoming you again in the future.Kind regards,Gem Guest Relations Team.
Putusikezhuanzhu
Executive Double Room
Stayed in Jul 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Nov 10, 2024
Good
Health: Very clean
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for your review of your stay at the Gem Hotels. We are very pleased to read your positive feedback about your experience and are delighted that you enjoyed your stay and your time with us. We are grateful that you have taken the time to leave such wonderful feedback and we hope to welcome you back soon.Kind regards,Gem Guest Relations Team.