Thistle London Hyde Park Kensington Gardens

Thistle London Hyde Park Kensington Gardens Reviews

Thistle London Hyde Park Kensington Gardens

104 Bayswater Rd, Westminster, London, W2 3HL, United KingdomView Hotel Details
Thistle London Hyde Park Kensington Gardens
Thistle London Hyde Park Kensington GardensThistle London Hyde Park Kensington GardensThistle London Hyde Park Kensington Gardens
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Thistle London Hyde Park Kensington Gardens Guest Reviews

4.1/5
Very Good
138 review
Verified reviews
Location4.3
Amenities3.9
Service4.1
Cleanliness4.0
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All reviews(138)
Positive reviews(35)
Reviews with photos/video(12)
Awesome stay(17)
Great location(12)
Clean and tidy(11)
Great service(10)
Convenient location(9)
Delicious breakfast(7)
Easy to get around(6)
Negative reviews(3)
SPYip
Deluxe Twin Garden View
Stayed in Oct 2023
Couples
6 review
4.2/5
Very Good
Posted on Oct 13, 2023
Cozy hotel near to 2 tubes station, many restaurants and shops nearby within 5 min walk. Opposite bus station and Hyde Park. Room was clean and spacious, breakfast was good but the spread never change. Staff was helpful and friendly. Will definitely stay here if going back to London.
Tuck Chuen
Deluxe Twin Garden View
Stayed in Sep 2023
Couples
37 review
5.0/5
Outstanding
Posted on Oct 3, 2023
Room was clean and comfortable with view over the park. Location was great, just across Hyde Park and easily accessible to tube stations. Overall a pleasant stay.
KIFAH MOHAMMED
Standard Double Room
Stayed in Feb 2024
Business travelers
4 review
2.5/5
Posted on Feb 26, 2024
Bad reception staff duty at night of 22 to 23 of Feb and morning 24 ..not cooperative so stiff..restaurant staff so kind ..and staff of 25 morning are kind..I wish the manager treat it..because we ask him to meet manager he inform us he. Is a,maneger
Guest User
Deluxe Double Garden View
Stayed in May 2023
Couples
2 review
4.7/5
Amazing
Posted on Jun 11, 2023
Tidy and clean room with all your needs. Super convenient location near 2 tube stations and across the street from Hyde Park. Our room faced the park! The only small issue I had was that all the sockets in my room weren’t working one night but it was fixed the next morning. The staff were helpful in letting us charge our phones at the concierge.
Nicholas W.
Standard Double Room
Stayed in Nov 2023
Couples
3 review
4.5/5
Great
Posted on Dec 11, 2023
I picked this place to stay because mainly it has 2 subway lines within walking distance and it has decent asian food nearby. It is not a fancy hotel per se but good enough for a typical sightseeing vacation. The con is that the room is rather small because it does not have enough space to open 2 luggages, no refrigerator and not enough towel hanging space in toilet. However, it does have a generous coffee and tea. The bed is cosy and the shower has good pressure. Staff are attentive enough despite the busy occupancy. For the price, it is a reasonable stay. I would return.
Christina
Standard Double Room
Stayed in Oct 2023
Family
1 review
3.5/5
Posted on Oct 28, 2023
location is good, near 2 tube stations. room is quite small but guess it’s a norm in london. however the staff named Anna is very rude and not helpful. we had left things in their fridge and wanted to retrieve it. however Anna said there isn’t anything in fridge and can’t find means nope with a very awful tone and face. when approached other staff to help, they’re able to help retrieve it almost immediately. note that there’s no fridge in room.
Zolombahwe
Deluxe King Garden View
Stayed in Oct 2023
Other
13 review
4.2/5
Very Good
Posted on Dec 15, 2023
Location of the hotel is really good with a few eateries and location is near the tubes.
Guest User
Standard Double Room
Stayed in Sep 2023
Couples
19 review
3.5/5
Posted on Sep 10, 2023
Room is spacious, with windows looking across to Hyde Park. No shower curtain, so shower water splashing to restroom floor without outlet.
Anonymous User
Standard Double Room
Stayed in Nov 2022
Business travelers
1 review
4.0/5
Very Good
Posted on Nov 28, 2022
I had a great stay at this hotel. My room was clean and tidy. For London I would say the pricing was good! Breakfast was nice as well, with a variety of food
Guest User
Standard Double Room
Stayed in Mar 2023
Couples
1 review
5.0/5
Outstanding
Posted on Mar 12, 2023
Great location. Room lovely and clean. Staff super friendly. Would def stay there again.
Response from Property: Dear Guest, Thank you for your kind review. We are delighted to read you had a good stay with us and we look forward to welcoming you back soon. Kind regards Karina Sokolovska
Geraldine
Deluxe Twin Garden View
Stayed in Jan 2023
Family
3 review
4.0/5
Very Good
Posted on Jan 19, 2023
Nice hotel in a prime location for central London ..Stayed for 2 nights in a Deluxe Twin room which was nice and clean ..The beds were comfortable shower was good ..Breakfast was very average (not the best) I would stay here again for sure though if the price was right
Response from Property: Dear Geraldine,Thank you so much for your feedback regarding your recent stay with us at Thistle Kensington Gardens. We always strive to deliver the best experience to our guests and I am pleased to know that you had an enjoyable stay with us. We greatly look forward to welcoming you back in the not-too-distant future. Kind Regards Karina Sokolovska Front Office Manager
Anonymous User
Family Garden View Sleeps 3
Stayed in Nov 2022
Family
1 review
4.0/5
Very Good
Posted on Jan 2, 2023
Good Location, near Chinese and Asian restaurants. Easy to travel by metro or bus. Breakfast was good, but same options every morning. I also loved Nespresso in the room!!
Response from Property: Dear Guest, Thank you so much for your feedback regarding your recent stay with us at Thistle Kensington Gardens.We always strive to deliver the best experience to our guests and I am pleased to know that you had an enjoyable stay with us. It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback. We greatly look forward to welcoming you back in the not too distant future.Kind RegardsKarina Sokolovska Front Office Manager
Yudyud
Standard Double Room
Stayed in Jan 2023
Couples
13 review
4.0/5
Very Good
Posted on Apr 5, 2023
Good location, not too far from train station. Lift could be better.
Response from Property: Dear Guest, Thank you for your kind review. We are delighted to read you had a good stay with us and we look forward to welcoming you back soon. Kind regards Karina Sokolovska
Guest User
Standard Double Room
Stayed in Sep 2022
Family
5 review
4.5/5
Great
Posted on Sep 29, 2022
In a great location and the reception is super nice and the breakfast is very good.
KC
Deluxe Double Garden View
Stayed in Oct 2022
Couples
5 review
4.2/5
Very Good
Posted on Oct 21, 2022
Very convenient & comfortable hotel, cleanness & tidy the guest room.