140 Gloucester Rd, Kensington and Chelsea, London, SW7 4QH, United KingdomView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
The Bailey's Hotel London Kensington Guest Reviews
4.5/5
Great
129 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.2
Service4.5
Cleanliness4.5
Filter by:
Sort by:
All reviews(129)
Positive reviews(28)
Reviews with photos/video(6)
Great location(11)
Awesome stay(10)
Easy to get around(6)
Convenient location(5)
Negative reviews(1)
LP1
Classic Double Room Non smoking
Stayed in May 2024
Couples
10 review
4.7/5
Amazing
Posted on Jun 5, 2024
Good location. Nice breakfast at 20 pounds if pay the day before. Clean room and big enough to open 2 luggages.
Response from Property: Thank you for your feedback. We value your feedback as this will help us improve our services going forward. We hope to welcome you again soon at the Bailey’s Hotel.Best wishes
Guest User
Luxury Double Room Non smoking
Stayed in Oct 2024
Other
1 review
4.2/5
Very Good
Posted on Oct 27, 2024
酒店免费升级我的房间到Suite. Excellent service and especially Leo from reception offered me early check in and lovely chocolate for welcome!
I will come back again definitely!
Han Yan
Anonymous User
Luxury Family Room
Stayed in Dec 2023
Family
2 review
5.0/5
Outstanding
Posted on Jan 3, 2024
Luxury hotel. Great staffs.
Next to tube station. Great location in central London.
Excellent quality English breakfast.
Complimentary hip-hop river cruise.
Highly recommend.
Response from Property: Thank you for your feedback. We value your feedback as this will help us improve our services going forward. We hope to welcome you again soon at the Bailey’s Hotel.Best wishes,Philip LeeFront Office Manager
Guest User
Luxury Family Room
Stayed in Mar 2024
Family
2 review
4.7/5
Amazing
Posted on Apr 9, 2024
Excellent location which is face Gloucester underground station. 10-munites walking distance to 3 popular museums. Despite the toilet is a bit small but the family room is spacious and well renovated. Two big double beds are very comfortable. Limited selections in the breakfast buffet but all in good quality and the restaurant/bar atmosphere is nice. Spent 5 nights there with two kids and we all feel enjoyable for the stay and will choose this hotel again if we come to London again.
Response from Property: Thank you for your feedback. We value your feedback as this will help us improve our services going forward. We hope to welcome you again soon at the Bailey’s Hotel.Best wishes
JMW_1991
Classic Double Room Non smoking
Stayed in Jan 2024
Couples
22 review
5.0/5
Outstanding
Posted on Feb 23, 2024
Very good hotel. I will definitely be back again. The location is good
Response from Property: Thank you for your feedback. We value your feedback as this will help us improve our services going forward. We hope to welcome you again soon at the Bailey’s Hotel.Best wishes,Philip LeeFront Office Manager
Guest User
Classic Double Room Non smoking
Stayed in Oct 2023
Couples
2 review
4.2/5
Very Good
Posted on Oct 23, 2023
All is great except the house keeping, we stay for 6 nights but they only change the towel upon our request.
Response from Property: Dear valued guestThank you for your feedback. We value your feedback as this will help us improve our services going forward. We hope to welcome you again soon at the Bailey’s Hotel.Best wishesBesar BilurdagiRooms Division Manager
Anonymous User
Luxury Family Room
Stayed in Apr 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 21, 2024
Great team, always happy to help
Response from Property: Thank you for your feedback. We value your feedback as this will help us improve our services going forward. We hope to welcome you again soon at the Bailey’s Hotel.Best wishes
Guest User
Classic Double Room Non smoking
Stayed in Dec 2022
Solo travelers
17 review
4.5/5
Great
Posted on Feb 26, 2023
Excellent location just a few steps away from Gloucester road.
Response from Property: Thank you for your feedback. We value your feedback as this will help us improve our services going forward. We hope to welcome you again soon at the Bailey’s Hotel.Best wishesPhilip LeeFront of House Manager
SamY85
Classic Double Room
Stayed in Jul 2022
Couples
4 review
5.0/5
Outstanding
Posted on Aug 11, 2022
Very close to the tube station . Lots of stores around for food . Tesco express was right outside of the hotel to get any last minute stuff you need . Staff were very friendly. We enjoyed the stay !
Response from Property: Thank you for your feedback. We value your feedback as this will help us improve our services going forward. We hope to welcome you again soon at the Bailey’s Hotel.Best wishesPhilip LeeFront of House Manager
MARULEE
Classic Double Room Non smoking
Stayed in Mar 2024
Family
4 review
5.0/5
Outstanding
Posted on Apr 4, 2024
Perfect!!
Response from Property: Thank you for your feedback. We value your feedback as this will help us improve our services going forward. We hope to welcome you again soon at the Bailey’s Hotel.Best wishes
Guest User
Luxury Family Room
Stayed in Aug 2022
Family
2 review
5.0/5
Outstanding
Posted on Aug 26, 2022
Clean and staff are very helpful. Breakfast is good.
Response from Property: Thank you for your feedback. We value your feedback as this will help us improve our services going forward. We hope to welcome you again soon at the Bailey’s Hotel.Best wishesPhilip LeeFront of House Manager
s
Cosy Single Room
Stayed in Jun 2022
Business travelers
101 review
4.2/5
Very Good
Posted on Jul 14, 2022
Good location. Tiny rooms.
Response from Property: Thank you for your feedback. We value your feedback as this will help us improve our services going forward. We hope to welcome you again soon at the Bailey’s Hotel.Best wishesPhilip LeeFront of House Manager
Guest User
Classic Double Room Non smoking
Stayed in Aug 2024
Travel with friends
9 review
4.0/5
Very Good
Posted on Aug 11, 2024
It is a cost-effective hotel in Europe.
Advantages: 1. Standing at the hotel entrance, you can see the subway entrance 20 meters away. There are three lines, the most important of which is the blue line. Whether it is Heathrow Airport or most of the attractions, they are basically on the blue line, and there is no need to change lines in the middle. Don't be relieved when you say there is a subway station at the hotel entrance. You also need to see which line it is. If the line is out of the way, it is not convenient to go to places that tourists don't go.
2. The lobby is small and exquisite, and the room is not too small. There is room to spread out two boxes.
3. The bathroom provides three bathing items, hand soap, hand cream (no small soap), cotton swabs and makeup remover cotton. The light is bright, the shower room is a glass door (many hotels in Europe have a bath + shower curtain), the decoration is convenient and easy, and the bath water is stable.
Others are quite satisfactory, the bedding and service are not bad, it is considered a good hotel of the same price in Europe. Don't compare it with the standards of four-star hotels in East Asia. I should still book this hotel when I go to London again.
Forgot to take pictures
Original TextTranslated by Google
Response from Property: Thank you for your feedback. We value your feedback as this will help us improve our services going forward. We hope to welcome you again soon at the Bailey’s Hotel.Best wishes
Frankieexu
Luxury Family Room
Stayed in Aug 2023
Family
20 review
4.2/5
Very Good
Posted on Aug 31, 2023
The old building in 1840 has not been changed much. If you like modern new buildings, don't choose this hotel. The location of the hotel is great. After crossing the small road at the door, you can enter the subway station, which is very convenient. Especially after a day out, it feels so good to be home as soon as you leave the subway station. Breakfast was pretty good, at least they had Asian fried noodles. Much better than the pure English breakfast in other hotels.
Original TextTranslated by Google
Response from Property: Thank you for your feedback. We value your feedback as this will help us improve our services going forward. We hope to welcome you again soon at the Bailey’s Hotel.Best wishesPhilip LeeFront of House Manager