Montcalm Chilworth Townhouse Reviews

Arrived and informed that hotel had incorrect booking . Waited to get resolved. Room ok. Small and very dated and no view at all. Breakfast arrived at 9:30 and they seemed to be clearing away despite being open until 10am. Lack of selection, poor coffee and no one advised us what could be ordered. Staff seemed not bothered and dining room full of dirty plates and tables. Not what I expected

The location and price for solo travelers are ideal. Highly recommended for solo travelers who want something simple and easy to get to. Just a bit cramped.

I just stayed one night to meet up with some friends. The room was small but it was everything I needed from a base. Perfect location, will definitely look to stay again.

Location can’t be beaten. Staff were professional and friendly. Unfortunately there was a lot of noise heard from other rooms’ doors. No hot water in the shower one morning.

There is no escaping the fact that the bedroom is small, but the room is well appointed and has a good size shower . The staff are very helpful and the breakfast was definitely worth the money. The location, so close to Paddington Station and Hyde Park is excellent. All in all a great hotel for the money.

Big rooms, quick wifi and a decent breakfast. Very good location.

Located in Paddington and only a 5-minute walk from railway station and Hyde Park. It was lovely stay for accommodations and breakfast, free Wifi and mini bar. The staff were all very friendly and helpful, Front Office / Housekeeping/Restaurant etc. We would definitely come back and highly recommend.

Room was small but has all you need for a solo traveller

Very helpful receptionist and very friendly staff. The location was great and hotel room was terrific

Hotel is clean and has a good location

Excellent location but small room.

Quite nice

It's totally different from the pictures. I still live in the basement. For this price, I live in a house without windows. There is a strong musty smell and a stench that has not been lived in for a long time. I can't go back for the next few days. It's a rip-off. Bad review

① There was a lot of dust and hair on the bed sheets, and the cleaning level was very low. ② There was limescale in various places in the shower, and it didn't feel like a 5-star hotel. ③ The number of seats in the breakfast restaurant was not appropriate for the number of guests, and the staff urged us every day to finish eating quickly, which was very unpleasant. Restaurant seats should be appropriate for the number of guests. The restaurant seats were also dirty and dirty everywhere. The restaurant floor was narrow, and there were too many people, so we had to line up to get food, and it was dangerous because it was so narrow that we would bump into each other. ④ Anyway, all the floors, including the restaurant, guest rooms, and reception, were quite narrow. It was so narrow that I felt stressed. ⑤ The basic amenities in the room were also troublesome, as they were sometimes not replenished even when I asked for them every time. The service was also not so good. ⑥ The area around the entrance was also dirty. There were 3 or 4 large trash cans near the entrance, which was very unsightly. It was a narrow hotel, so don't get your hopes up! I have stayed at many 5-star hotels around the world, including in Europe, but this was the worst. It was a very disappointing hotel. I got the impression that the hotel is not well managed. I hope they will reassess the number of stars for this hotel. I hope this review will be helpful for future guests.