Caesar Hotel

The location is quite convenient and the hotel is not bad. The Chinese-speaking receptionist is also very good. If there is a problem with Ctrip, you can't blame the hotel. I booked a standard room, and I was charged for a standard room, but the reservation sent to the hotel was a single room. This is a black-hearted way of making money, and it's really not good if you are not careful. I complained to the hotel, but three people didn't understand, and they all insisted that the hotel made a mistake, and the reservation sent to the hotel was clearly a single room. Only the fourth person understood. Overseas hotels should consider changing platforms.

Great environment, great location

I came here on a business trip, but I think I stayed in the best facilities. Although it was a bit far from Paddington Station and nearby restaurants, the room condition and staff service were excellent.

The service is very good, the staff is very friendly, and the room is very comfortable. The hotel is in a good location, a maximum of ten minutes walk, you can reach the bus station, Paddington Railway Station, and Hyde Park. The only drawback is that the bathroom is transparent and outside the toilet, which means that if someone is taking a shower, the other person cannot go to the toilet or wash because everyone can see it 👀

From the beginning, they said that the hotel was fully booked and they would upgrade us to a room on the ground floor for free. It was very big and nice. I thought it was another trick. They would upgrade you for free. Of course I said no, and I would give it to the person in charge. After asking the supervisor, he came back personally and said that there was still no room available and asked me to check in first. If I still felt uncomfortable, I would go to the front desk tomorrow to check if there was a room I could change. After checking in, our room was indeed big, but there was no air conditioning and the bathroom was not ventilated. We often heard people talking and other noises nearby. Although it was not loud, we still felt bad. We also smelled food, so we went out for a walk. Go, I found out that this room is actually next to the dining room, and the door is also next to the side door of the dining room. The other side is the kitchen door, so there is a lot of noise during dinner time and there are a lot of people passing by your door during dinner. Entering the restaurant, I also found that the distance between the room and the kitchen of the restaurant was not completely sealed, so I could hear a lot of noise and smell the smell all night long. In the end, I found that there was only one room on the entire floor, and the restaurant space was not large. Based on the measurements, it might have been a room that was added to the original space. Fortunately, I was able to move to my room upstairs the next day. Although the room was small, at least it was formal. Unlike before, I had to go to the side door of the dining room to enter the room. Every time I saw the staff, I felt weird. of. It's unreasonable for the hotel to give me this weird room as a traveler who paid the normal price. Alternatively, you can mark it online as a very convenient room and let the traveler choose.

Very quiet, front desk service is very good