Citadines Barbican London

Citadines Barbican London Reviews

Citadines Barbican London

7-21 Goswell Rd, Islington, London, EC1M 7AH, United KingdomView Hotel Details
Citadines Barbican London
Citadines Barbican LondonCitadines Barbican LondonCitadines Barbican London
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Citadines Barbican London Guest Reviews

4.4/5
Very Good
134 review
Verified reviews
Location4.4
Amenities4.3
Service4.4
Cleanliness4.4
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All Reviews(134)
Positive reviews(129)
Reviews with photos/video(12)
Awesome stay(14)
Awesome rooms(14)
Clean and tidy(12)
Easy to get around(12)
Great service(11)
Close to metro(7)
Convenient location(7)
Quiet & comfortable(6)
Negative reviews(5)
AmelieintheUK
Classic double Room
Stayed in Apr 2024
Solo travelers
3 review
4.5/5
Great
Posted on Apr 6, 2024
The room was comfy and quiet with the usual things provided. I was able to check in a bit earlier. Reception was lovely.
Response from Property: Dear AmelieintheUK,Thank you so much for your lovely review of your recent stay at Citadines Barbican London. The team and I were delighted to learn that you had an excellent and gratifying experience with us. As we strive to provide the best guest experience possible, and it is great to read that the efforts of the staff have been appreciated. I would like to thank you on behalf of the hotel staff for staying with us and for sharing your feedback. We look forward welcoming you back at the hotel in the near future. With best wishes, Iman Taoufik Ivanov
Angela.A
Classic double Room
Stayed in May 2024
Family
7 review
5.0/5
Outstanding
Posted on May 28, 2024
Beautiful hotel with comfortable and clean rooms. Very close to Barbican station. Nice idea to have a free coffee machine on the basement.
Response from Property: Dear Angela,A,Thank you for taking the time to review your recent stay at Citadines Barbican London, we appreciate your valued feedback. I was delighted to read that you thoroughly enjoyed your stay and particularly found the size of the room, service provided and location to your liking. It is always very pleasing to receive such positive feedback from our valued guests. I do hope we are able to welcome you back again to the hotel sometime in the future. Kind regards Iman Taoufik Ivanov
BerryT
Classic double Room
Stayed in Dec 2023
Couples
7 review
5.0/5
Outstanding
Posted on Jan 9, 2024
lovely stay! staff were nice and friendly. super helpful. besides the room is a little small but overall is perfect! would recommend solo traveller or couple!
Response from Property: Dear Guest, Thank you so much for your wonderful review following your recent stay with us at Citadines Barbican London. I was thrilled to read such kind words and delighted that you enjoyed an excellent stay, experienced great guest services from the team. We truly appreciate your comments and hope we will be able to welcome you back to experience another wonderful stay at Citadines Barbican. Best regards Iman Taoufik Ivanov
Liam
double Studio
Stayed in Sep 2023
Business travelers
56 review
3.5/5
Posted on Sep 10, 2023
Good location. Decent size room and ok bedding. Slight smell coming from sink and soundproofing between rooms not great (which was fine for me but may be an issue for others).
Response from Property: Dear Guest,Thank you for taking the time to review your recent stay at Citadines Barbican, we appreciate your valued feedback. I was glad to read that you thoroughly enjoyed your stay and I do hope we are able to welcome you back again to the hotel sometime in the future. Kind regards, Iman Taoufik Ivanov
NSCK
Classic double Room
Stayed in Jan 2023
Family
11 review
5.0/5
Outstanding
Posted on Jan 31, 2023
Everything at this hotel was perfect! Location seems to be a bit far from center of London but, thanks to the nice traffc system, moving around in London is very easy, but please note that fares are not cheap. At each room, heater system is perfectly embedded and it works well so that we could enjoy staying at warm place. This nice hotel offers free coffee at lobby floor and it tastes super rich and good so that we did not need to visit place like Starbucks. All staff were very helpful and very kind! Hope to visit this place again whenever i travel in London. Thank you so much for everything Citadines Barbican!
Response from Property: Dear byungwoo,Thank you for staying at Citadines Barbican and for taking the time to write about your stay with us. We are truly delighted to read that you enjoyed your experience with us and it pleases us to read such lovely feedback about our apartments, staff and the facilities that we offer.I will share your positive feedback with the entire team and sincerely hope that we will have the pleasure of hosting you once again.Best wishes,Daniela Codreanu
Guest User
double Studio
Stayed in Mar 2023
Couples
1 review
4.5/5
Great
Posted on Mar 12, 2023
The room was great, equipped with everything we needed (apart from no conditioner and air conditioning not working properly). The staff were friendly and helpful. In general, it was a great experience. The price was a bit expensive.
Response from Property: Dear Guest,Thank you so much for choosing to stay at Citadines Barbican London and for taking the time to review your recent stay. We are glad that you had a good stay with us and we appreciated your valued feedback. I am delighted that you found the value to your liking as we strive to provide the best guest experience possible and it is great to read that the efforts of the staff have been appreciated. Thank you once more for sharing your comments with us and we look forward in welcoming you again in the future. Kind Regards,Iman Taoufik Ivanov
Charrier
double Studio
Stayed in Mar 2023
Couples
6 review
5.0/5
Outstanding
Posted on Apr 13, 2023
Very clean and quiet. The in room kitchen area can turn out very handy
Response from Property: Dear Guest,Thank you so much for your wonderful review following your recent stay with us at Citadines Barbican London. I was thrilled to read such kind words and delighted that you enjoyed an excellent stay, experienced great guest services from the team. We truly appreciate your comments and hope we will be able to welcome you back to experience another wonderful stay at Citadines Barbican. Best regards Iman Taoufik Ivanov
Min
Classic double Room
Stayed in Mar 2024
Couples
1 review
4.0/5
Very Good
Posted on Mar 12, 2024
nice…..
Response from Property: Dear Min,Thank you so much for your lovely review of your recent stay at Citadines Barbican London. The team and I were delighted to learn that you had a gratifying experience with us. As we strive to provide the best guest experience possible, and it is great to read that the efforts of the staff have been appreciated. We look forward to welcoming you back at the hotel in the near future. With best wishes, Iman Taoufik Ivanov
Tan
Classic Room
Stayed in Mar 2022
Solo travelers
1 review
4.5/5
Great
Posted on Mar 20, 2022
Friendly and accommodating service staff Clean room, with a nice bed side table Short distance to barbican station (though no lifts to carry luggage down to the platform) Easy to get to Heathrow airport via barbican direct to Paddington station and boarding the Heathrow express thereafter.
Response from Property: Dear guest,Thank you for your review.I was pleased that you had such a positive experience and found the team to be friendly and property in good location. We would all be delighted to welcome you back soon at Citadines Barbican.Thank you again for your wonderful feedback.Kind regards Giedre
Anonymous User
double Studio
Stayed in Apr 2024
Friends
7 review
2.0/5
Posted on Jun 20, 2024
The air conditioner was broken. There was no heating when the outdoor temperature was below 10 degrees. After several repairs, they finally brought a heater. The switch of the heater would automatically trip after a few minutes, and then light up again after a few minutes. The switch sound seriously affected my sleep. I stayed for 6 nights and only came in to clean the room one day. I had to go to the basement to change towels and add toilet paper by myself.
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Response from Property: Dear Guest,Thank you for taking the time to review your recent stay at Citadines Barbican London, we appreciate your valued feedback. Please allow me to express my sincerest apologies for the shortfalls in the service you received. Your experience is not a true reflection of the service we pride ourselves on providing at Citadines Barbican as all guests and their satisfaction are important to us. I have already discussed your comments about the service provided by our staff with the relevant head of departments and rest assure corrective actions will be taken to rectify the issues you raised. We appreciate you sharing your comments, and it is our hope to have the opportunity to welcome you again and restore your faith in us through a successful experienceBest Regards,Iman Taoufik Ivanov
Guest User
Classic double Room
Stayed in Jun 2024
Couples
4 review
5.0/5
Outstanding
Posted on Jun 24, 2024
The location is very good, with convenient transportation. It is close to several subway entrances and can be directly connected to the airport if there is no strike.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you so much for your wonderful review following your recent stay with us at Citadines Barbican London.The team and I were thrilled to read such kind words and delighted that you always enjoy an excellent stay and experienced great guest services from the team. I surely will pass on your words to them as it is always pleasing to have our work recognised.I would like to thank you on behalf of the hotel staff for staying with us and for sharing your feedback. We look forward to welcoming you back at the hotel in the near future.With best wishes,Iman Taoufik Ivanov
Anonymous User
double Studio
Stayed in Dec 2023
Family
1 review
4.2/5
Very Good
Posted on Dec 14, 2023
Although the room is compact, it is fully functional and clean. The kitchen allows us to make a simple breakfast every morning. Travel is convenient, with Barbican Underground Station a five-minute walk and Farlington Station a 12-minute walk. There are Tesco convenience stores and many restaurants nearby, making life very convenient. I will definitely choose Citadines again next time I come to London.
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you so much for your lovely review after your recent stay at Citadines Barbican London. The team and I are delighted to learn that you had an excellent and gratifying experience with us. As we strive to provide the best guest service possible and it`s great to read that the efforts of the staff have been appreciated. I would like to thank you for staying with us and for sharing your feedback. We look forward to welcoming you back at the hotel in the near future. With best wishes, Iman Taoufik Ivanov
shenmifuhao
double Studio
Stayed in Sep 2023
Family
10 review
4.0/5
Very Good
Posted on Oct 21, 2023
Citadine is a hotel apartment brand owned by Ascott. It is relatively good. I stayed at the Holborn hotel in London many years ago and it was okay. This time I stayed at the Barbican. The facilities are relatively new, which is a good thing. They are also equipped with a kitchen, so you can cook some food yourself. If you don’t have a rush in London, this is a facility you can make good use of. The hotel is quiet and has convenient transportation. It is very close to Barbican Station on the Northern Line of the Underground and Farringdon Station on the Elizabeth Line. They are both less than 10 minutes' walk away. It can be said to be very convenient to go to various places in London. The Barbican Center next to it is also worth visiting. It is a masterpiece of Brutalist architecture with a strong sense of space. It is also a gathering place for artists. It's a pity: the room is a bit small and oddly shaped. Large suitcases take up a lot of space when unfolded. The room was a bit dusty and not cleaned every day. The sound insulation is also slightly poor. Overall, the price-performance ratio can only be said to be average. But I thought it would be acceptable in London.
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6/9
Response from Property: Dear shenmifuhao,Thank you for taking time to review your stay at Citadines Barbican London. We are delighted that you enjoyed your stay and pleased to read that you had a gratifying experience, particularly from the service provided by our staff and the location. We truly appreciate your comments and we hope we will be able to welcome you back to experience another wonderful stay at Citadines Barbican London. Kind Regards, Iman Taoufik Ivanov
Guest User
Classic double Room
Stayed in Mar 2024
Solo travelers
2 review
4.0/5
Very Good
Posted on Apr 15, 2024
It is very conveniently located near the subway station and the tiktok office. The standard of Citadines is online, the room layout is comfortable, clean and hygienic, and the size is large for London, with high cost performance.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you so much for choosing to stay at Citadines Barbican London and for taking the time to review your recent stay. We are glad that you had a good stay with us and we appreciated your valued feedback. I am delighted that you found the value, sleep quality and service to your liking as we strive to provide the best guest experience possible and it is great to read that the efforts of the staff have been appreciated. Thank you once more for sharing your comments with us and we look forward in welcoming you again in the future. Kind Regards, Iman Taoufik Ivanov
Guest User
Classic double Room
Stayed in Feb 2024
Family
2 review
5.0/5
Outstanding
Posted on Mar 2, 2024
Conveniently located within walking distance to Farringdon and the Barbican. The front desk is friendly and welcoming, and the facilities are good. The environment is also very quiet and a very comfortable experience.
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for taking the time to review your recent stay at Citadines Barbican London, we appreciate your valued feedback. I was delighted to read that you thoroughly enjoyed your stay and particularly found the size of the room, service provided and location to your liking. It is always very pleasing to receive such positive feedback from our valued guests. I do hope we are able to welcome you back again to the hotel sometime in the future. Kind regards Iman Taoufik Ivanov